Peatonal Sebastian Lerdo de Tejada Poniente 23-B En los portales del Hotel Fray Junípero Serra
Reviews and Ratings
Real comments from travelers who have already stayed
70%
said they enjoyed their stay and plan to return.
Helpful Staff
Convenient Location
Misleading Room Pictures
Lack of Amenities
7.0/10
Very good
Rooms
5.0
Location
8.0
Service
9.0
Dining
7.0
Guest reviews
7.0/10
based on 3 reviews
8.7
8.7/10 based on 442 reviews
Edward
United States,
February
2024
7.2/10
My stay at the hotel was overall pleasant. The location was convenient, and the service was exceptional. However, the room didn't match the pictures and lacked basic amenities like shampoo and conditioner.
Rooms
5.0
The room was not as depicted in the pictures. There was no netting on the windows, and there was no shampoo or conditioner provided.
Service
9.0
The service at the hotel was wonderful. The staff was extremely helpful, very friendly, and even gave helpful tips.
Location
8.0
The hotel's location was great for easy access to Tepic.
Dining
5.0
Facilities
7.0
The hotel offered a variety of services including room service, housekeeping, and tours/ticket assistance.
Helpful Staff
Misleading Room Pictures
David
United States,
October
2023
7.4/10
My stay at the hotel was a mix of good and not-so-good experiences. The location was convenient for my needs, but the rooms didn't match the pictures and lacked basic amenities like shampoo and conditioner. On the bright side, the service was exceptional and made up for some of the shortcomings.
Rooms
5.0
The rooms were nothing like the pictures and lacked basic amenities like shampoo and conditioner. There was also no netting on the windows.
Service
9.0
The service was wonderful. The staff was very nice, helpful, and friendly, making my stay more enjoyable and comfortable.
Location
8.0
The hotel's location was convenient to Tepic, which was a plus for my trip.
Dining
7.0
I didn't try the dining options during my stay, but I heard good things about the pan roasted beef tenderloin.
Facilities
8.0
The hotel offered a range of facilities, from room service to tours/ticket assistance, enhancing the overall guest experience.
Arthur
United States,
September
2023
7.4/10
I had a mixed experience at this hotel. Though the service was fantastic, the rooms were not as expected and lacked basic amenities like shampoo and conditioner. However, the friendly staff made up for some of the shortcomings.
Rooms
5.0
The rooms were nothing like the pictures and lacked essential amenities like netting on windows and shampoo or conditioner.
Service
9.0
The service was very helpful and friendly. The staff was extremely helpful and wonderful.
Location
8.0
The hotel's location was convenient to Tepic.
Dining
7.0
I did not try the dining options, but they offer gourmet pizzas.
Facilities
8.0
The hotel had a variety of useful facilities like laundry service and tours/ticket assistance.