Real comments from travelers who have already stayed
70%
said they enjoyed their stay and plan to return.
Clean
Friendly staff
Remote location
Limited dining options
7.0/10
Very good
Rooms
6.8
Location
6.8
Service
8.4
Dining
6.6
Guest reviews
7.0/10
based on 5 reviews
8.5
8.5/10 based on 365 reviews
Greg
United States,
February
2024
7.6/10
I had a pleasant stay at the hotel. The room had a nice comfy bed with fresh clean linen, and the public areas were beautifully decorated. However, the location was a bit remote with limited dining options nearby. The service was exceptional, with the staff going out of their way to accommodate my strict diet requirements.
Rooms
8.0
Our room had a nice comfy bed with fresh clean linen.
Service
9.0
The staff were very friendly and had a service mind. They even opened the restaurant longer for us when we arrived late and were very hungry.
Location
6.0
The location was a bit remote with no alternative places to eat or drink nearby.
Dining
7.0
The dining options were quite simple with not much variety compared to other places.
Facilities
8.0
The hotel had great amenities and services that contributed to providing good meals despite my strict diet requirements.
Clean
Remote location
John
United States,
February
2024
7.4/10
The hotel rooms are spacious, clean, and quiet, although they look a bit like a hospital. The room service was excellent the first night but disappointing the second night, and the additional charge for an extra bed was considered poor quality for the price.
Rooms
7.0
The rooms are spacious, clean, and quiet, but they have a hospital-like appearance.
Service
9.0
The staff always had a smile and were very committed to making guests happy. They were excellent, especially during check-in and check-out.
Location
8.0
The location is suitable for driving, peaceful, beautiful, and natural, making it a bit hard to find but offering a secluded atmosphere. The hospitality provided was extremely wonderful.
Dining
7.0
The dining experience had multiple menus available, made by order, but some felt there was not enough food for all guests.
Facilities
6.0
The hotel offers a range of facilities but was rated lower due to the high charge for the poor quality extra bed.
Friendly staff
Poor quality extra bed
Mike
United States,
December
2023
7.0/10
The hotel rooms lacked character but had a good setup and an excellent garden concept. The beds were firm, the pillows were comfortable, and the free snack bar was a nice touch for those who enjoy a drink on the balcony. However, the lack of unique room features was a downside.
Rooms
7.0
The rooms are clean and comfortable, with a good setup and an excellent garden concept.
Service
8.0
The staff were relatively competent and cheerful during check-in. They also accommodated a strict diet and extended restaurant hours for us when we arrived late and hungry.
Location
6.0
The hotel takes great care of guests, but it's a bit far from the main road and lacks alternative dining options nearby.
Dining
7.0
The dining experience was good, especially in the nicely designed breakfast room overlooking the garden courtyard. However, the high price for a cup of coffee was a downside.
Facilities
7.0
The hotel had hand-pulled noodles available and a lovely courtyard for dining.
Benjamin
United States,
October
2023
6.2/10
The hotel rooms had a hospital-like appearance, and the room service experience varied from great to disappointing. The lack of character and decor made the stay less special, with a particularly underwhelming breakfast and high charge for an extra bed.
Rooms
5.0
The room felt quite clinical, lacking character or decorative touches.
Service
7.0
The staff were friendly and helpful, although there were inconsistencies in the room service experience.
Location
6.0
The hotel is somewhat secluded and peaceful, yet a bit challenging to locate.
Dining
6.0
The dining experience was mixed, with a nice breakfast room but limited food options.
Facilities
7.0
The hotel offers a range of services but lacks additional special amenities.
Amy
United States,
September
2023
7.4/10
The hotel has very few power sockets in the rooms, which look a bit like a hospital. The room service was great the first night but disappointing the second night, likely due to a different cook. Breakfast options were mediocre, and the extra bed was overpriced for its poor quality. However, the room featured a good bed and a big HD TV, making it convenient to reach The Mall or Terminal 21.
Rooms
7.0
The room had a good bed and a big HD TV, but lacked power sockets.
Service
9.0
The staff were relatively competent and cheerful during check-in but mixed up billing information during check-out. However, they were superb overall, very friendly, and extremely helpful.
Location
8.0
The location is a bit hard to find but offers a peaceful and secluded environment, making it wonderful for short stays. The staff took excellent care of us despite the initial challenge in locating the property.
Dining
6.0
The dining experience was a mixed bag with so-so options and bad coffee. However, the breakfast room had a nice design and offered a very good selection overlooking the garden courtyard.