What information do I need to book a boutique hotel?
To complete your booking, you’ll need your name, email address, and payment details. Some boutique hotels may ask for your phone number or identification, like a passport.
Will I receive a booking confirmation?
Yes, once your booking is complete, you’ll receive a confirmation email with all the relevant details. If you don't see it, check your spam or junk folder.
Can I change the dates of my reservation?
Yes, many boutique hotels allow you to modify your dates through the “My Bookings” section, depending on availability. Keep in mind that changes may incur additional fees, so be sure to review the hotel's policies before confirming.
Can I book a boutique hotel stay for someone else?
Absolutely! Just fill in their details under the guest information section when booking. Ensure the guest’s ID matches the reservation upon check-in.
How do I cancel my boutique hotel reservation?
Log in to your account, go to the “My Bookings” section, and select the cancellation option. Make sure to review the cancellation policy, as cancellation fees may apply depending on the hotel's terms.
What should I do if I don’t receive my booking confirmation?
If the confirmation email hasn’t arrived, check your spam folder first. If it’s not there, contact our support team for assistance.
Where can I find my booking details?
All your reservation details, including the confirmation number, can be found in your booking confirmation email. You can also view them in the "My Bookings" section on our website.
Why do I need to provide credit card details?
Credit card details secure your booking. Some boutique hotels may charge upfront, while others use the card as a guarantee for cancellations or no-shows.
Are there any hidden fees when booking a boutique hotel?
No, all applicable fees and taxes are displayed upfront during checkout. The price shown is the final amount.
When will I be charged for my boutique hotel stay?
Charges vary by the hotel's policy. Some require prepayment, while others charge at check-in or check-out. Check the payment terms in your booking details.
Are taxes and fees included in the booking price?
Taxes and fees are typically displayed during checkout. Review the total carefully to understand the final cost.
What currencies are accepted for payments?
Payments are usually processed in the boutique hotel’s local currency. Currency conversion options may be available depending on your payment method.
Are there any additional charges for using international credit cards?
Some banks or payment providers may charge foreign transaction fees. Please check with your bank for details.
What happens if my payment is declined?
If your payment is declined, try a different card or payment method. You can also contact your bank to ensure there are no restrictions on the transaction.
What if I need to cancel my booking due to an emergency?
In case of emergencies like illness or travel disruptions, contact our support team immediately. We will do our best to assist, though cancellation fees may still apply.
What is the cancellation policy for my booking?
Each boutique hotel has its own cancellation policy, which will be outlined during booking and in your confirmation email. Be sure to review it carefully to understand any deadlines or fees.
Can I cancel my booking for free?
Some bookings allow free cancellation within a specified time frame. Check your booking details to confirm.
How do I cancel my reservation?
Log in to your account, go to the “My Bookings” section, and select the cancellation option for your reservation. Be sure to check the cancellation policy to avoid any fees.
Will I get a full refund if I cancel?
Refunds depend on the boutique hotel’s cancellation policy. Some bookings may be fully refundable, while others might incur penalties or be non-refundable.
Are cancellation fees higher during peak seasons?
Cancellation fees may be higher during peak travel seasons or special promotions. Always check the policy during booking.
What if I book a non-refundable stay and need to cancel?
Non-refundable bookings typically don’t allow cancellations or refunds. However, some boutique hotels may offer flexibility in emergencies. Contact our support team for options.
What time is check-in and check-out at boutique hotels?
Check-in and check-out times vary, but most boutique hotels offer check-in around 3 PM and check-out by noon. Refer to your confirmation email for exact times.
Can I request early check-in or late check-out?
Yes, many boutique hotels accommodate these requests, subject to availability. Additional fees may apply, so confirm in advance.
Can I store my luggage at the boutique hotel before check-in or after check-out?
Yes, most boutique hotels provide luggage storage services for guests arriving early or leaving later in the day.
What documents do I need for check-in?
You’ll need a valid ID (such as a passport or driver’s license) and your booking confirmation. Some hotels may also ask for the credit card used for payment.
Can I extend my stay after checking in?
Yes, extensions are often possible, depending on room availability. Contact the front desk as soon as possible to make arrangements.
Do boutique hotels offer 24-hour check-in and check-out?
Some boutique hotels offer flexible 24-hour check-in and check-out, especially for international travelers. Check availability during booking.
Are there family-friendly amenities at the boutique hotel?
Look for features like kids’ clubs, babysitting services, and family suites in the hotel’s amenities list. Boutique hotels often highlight these in their descriptions.
Is Wi-Fi available throughout the boutique hotel?
Wi-Fi is typically available in guest rooms and common areas. Some boutique hotels may charge for access or offer premium plans for faster speeds.
How do I know if the hotel has certain facilities, like an elevator or gym?
Check the amenities section on the hotel’s page. If certain facilities are crucial to you, confirm with the boutique hotel directly before booking.
Does the boutique hotel have accessible facilities for guests with disabilities?
Yes, many boutique hotels offer wheelchair-accessible rooms and amenities. Review the accessibility features listed in the hotel’s details.
Is my personal information secure on boutiquehotel.info?
Yes, we prioritize your data security with advanced encryption and strict privacy protocols to safeguard your personal and payment information.
What if I suspect a scam while booking?
Always ensure communications come from boutiquehotel.info. Be cautious of unsolicited emails or calls asking for payment. If you have doubts, contact our support team.
How does boutiquehotel.info protect my payment details?
We use secure payment gateways and advanced encryption to protect your payment information. Your card details are never stored without authorization.
What should I do if I receive a suspicious email about my booking?
Do not click any links or provide personal details. Forward the email to our support team for verification.
What should I do if I accidentally share my booking details with someone untrustworthy?
Contact our support team immediately so we can secure your booking and prevent unauthorized access.
