Real comments from travelers who have already stayed
86%
said they enjoyed their stay and plan to return.
Surprise birthday gesture
Convenient location
Stairs to rooms
Basic facilities
8.6/10
Great
Rooms
9.0
Location
9.0
Service
9.0
Dining
7.7
Guest reviews
8.6/10
based on 3 reviews
9.1
9.1/10 based on 1136 reviews
Trevor
United Kingdom,
May
2024
8.6/10
I was delighted with my stay at this hotel. The only downside was the stairs to reach the rooms, but that was manageable.
Rooms
9.0
The rooms were cozy and relaxing, up a couple of flights of stairs. A lovely touch giving me a birthday treat.
Service
9.0
The service was exceptional, especially Sofia who was welcoming and accommodating. The owner also went out of their way to make my stay special.
Location
10.0
The location was perfect, within walking distance to the main square and tram stops. Being close to the Old Town Main Market added to the convenience.
Dining
8.0
The dining experience was a highlight, from delicious coffee and bagels in the nearby cafe to exploring other nearby eateries. A variety of dining options made the stay enjoyable.
Facilities
7.0
The facilities were adequate for a comfortable stay. Nothing extravagant but everything needed for a pleasant experience was available.
Surprise birthday gesture
Stairs to rooms
Mabel
United Kingdom,
December
2023
7.8/10
The hotel is ideally located right in the middle of town, very near the Old Town Square on a pedestrian-only street, and convenient to tram stops. It offers a brilliant central base with fab, comfy accommodations and lovely staff. The place is well-built with great attention to soundproofing, providing a quiet and homely atmosphere.
Rooms
9.0
Service
9.0
The service was exceptional overall, with warm welcomes and true helpfulness. The only small hiccup was receiving the wrong code on arrival, but it was quickly resolved over the phone.
Location
8.0
The location was really good, being right in the heart of the city near the Old Town Square on a pedestrian-only street. Despite some street noise, the central location and accessibility to public transport make it highly convenient.
Dining
7.0
The dining experience was simple but enjoyable with nice bagels and muffins available at the nearby cafe. While the options were limited, the convenience of having snacks any time was a plus.
Facilities
7.0
The hotel offers basic but satisfactory facilities, catering to essential needs for a comfortable stay.
Basil
United Kingdom,
May
2023
8.6/10
I was pleasantly surprised by the quiet and spacious room, beautifully designed with attention to detail. However, the lack of a lift might be a drawback for some, which seems to be common in Krakow. The service was exceptional and welcoming, with helpful assistance throughout my stay. The location was excellent, just a short walk from the main square. The dining experience was convenient, with delicious options available next door. Overall, a great choice for a city break in Krakow.
Rooms
9.0
The room was spacious, quiet, and beautifully designed with attention to detail.
Service
9.0
The service was exceptional, with a warm welcome and helpful assistance during my stay.
Location
9.0
The location was excellent, just a 2-minute walk from the main square, ideal for exploring the city.
Dining
8.0
The dining experience was convenient, with delicious bagels and coffee available next door.
Facilities
8.0
The facilities were well-maintained and provided everything I needed for a comfortable stay.