Av. Gustavo Rueda Medina Near Parque Garrafon towards Punta Sur
Reviews and Ratings
Real comments from travelers who have already stayed
84%
said they enjoyed their stay and plan to return.
friendly staff
great location
constant workmen
TV blasting
8.4/10
Great
Rooms
9.0
Location
8.0
Service
9.5
Dining
7.5
Guest reviews
8.4/10
based on 2 reviews
4.5/5
based on 651 reviews
9.2
9.2/10 based on 118 reviews
#11 of 51 hotels in Isla Mujeres based on Tripadvisor
Richard
United States,
January
2024
9.6/10
Staying at Casa de los Suenios was a dream come true! The rooms were spacious, modern, and had a breathtaking view of the Caribbean Sea from the main level by the pool. Everything I needed, from a cozy bathrobe to a convenient hairdryer and refreshing air conditioning, was available. The room was enormous with a full kitchen, 2 powder rooms, and an amazing 'open' shower, making it a truly luxurious experience.
Rooms
10.0
The room overlooking the pool and the Caribbean was simply amazing.
Service
10.0
The service at Casa de los Suenios was exceptional. From the moment I arrived, the staff went above and beyond to ensure my comfort and happiness. Everyone, from the gentleman who greeted me at the street to the attentive room service, housekeeping, and shuttle service, was outstanding.
Location
9.0
The location of the hotel is stunning. It may be off the beaten path, but it's worth it for the beauty of the surroundings. Being on the South side of the island, with easy access to downtown, is convenient for exploring while enjoying the peaceful atmosphere.
Dining
9.0
The dining experience was delicious, especially the French toast, chilaquiles, and sangria. The food was much appreciated and not just your typical continental breakfast. The Italian grilled meat was a savory delight.
Facilities
10.0
The facilities at Casa de los Suenios were top-notch. From the well-equipped kitchen in the room to the beautiful pool area and direct access to the beach, every detail added to the luxurious experience.
friendly staff
constant workmen
William
United States,
October
2023
7.6/10
I absolutely loved my stay at this hotel! The rooms were stunning, opening up to the infinity pool, although there was a slight sewage smell from the restroom. The room itself was spacious with a semi-open plan bathroom, private toilet, shower, TV, and a mini bar. The service was top-notch, with incredibly courteous staff, especially Luigi and Jennifer who were super helpful and friendly. The location, although a bit messy in parts, was off the beaten path in a beautiful area perfect for relaxation. The dining experience, unfortunately, had some downsides with small portions and not so great food. Overall, a dream house where I felt incredibly well cared for.
Rooms
8.0
The room was spacious and well-equipped, with a slight sewage smell from the restroom.
Service
9.0
The service was impeccable, with extremely courteous, friendly, and helpful staff.
Location
7.0
The location was off the beaten path in a beautiful area, away from downtown noise, perfect for relaxation.
Dining
6.0
The dining experience had some drawbacks with small portions and not so good food.
Facilities
8.0
The facilities were great, especially the infinity pool opening from the rooms.