Novotel London West Exterior photoNovotel London West Exterior photoNovotel London West Exterior photo

Welcome to Novotel London West – London

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From142US$ /night
Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Shortlands, London, United Kingdom, W6 8DR
-
Steps from Hammersmith
Great
8.0
7.9
/10
3.6
/5

Amenities

Novotel London West offers comprehensive conference facilities, including 33 meeting rooms and a capacity for up to 1,200 guests. The hotel also features a fitness center and an indoor swimming pool for relaxation after meetings or sightseeing. Convenient car parking is available on-site, along with charging points for electric vehicles.

Rooms

The hotel boasts 630 rooms, including 55 suites, designed for both business and leisure travelers. Each room comes equipped with a dedicated workspace and 24-hour room service. Family rooms are available to accommodate up to two adults and two children, providing enough space for comfort.

Location

Strategically located in Hammersmith, Novotel London West is easily accessible from Heathrow Airport and the city center via public transport. The nearby Hammersmith Broadway offers numerous shops and dining options. Additionally, attractions such as Kensington Gardens and the Apollo Theatre are just a short distance away.

Dining

The hotel features the Gourmet Bar, which serves a variety of international dishes as well as light snacks and beverages. A buffet breakfast is available each morning with a selection of hot and cold items. Guests can also enjoy 24-hour food service throughout their stay.

Business

Novotel London West caters specifically to business travelers with a dedicated business center and high-speed internet access. A range of meeting packages is available, tailored to corporate needs, including catering options. Additionally, the hotel offers a dedicated events team to assist with planning and execution.

Highlights

Location: Accessible from Heathrow Airport

Rooms: 630 rooms with family options

Amenities: 33 meeting rooms for conferences

Dining: Gourmet Bar with 24-hour food service

Must-do experiences

  • Discover the historic charm of the Leighton House Museum nearby.
  • Savor traditional fish and chips at the Golden Union in Soho.
  • Stroll through the vibrant Borough Market for gourmet delights.
  • Visit the secret gardens of Postman's Park for a peaceful retreat.
  • Catch a West End show for an unforgettable night of theatre.
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Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Executive Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
Superior Twin Room
2 persons
260 sq. feet 
2 Single beds
Shower
Heating
Superior Queen Room Sofa
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Executive Premium Room a Queen Bed
2 persons
260 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Novotel London West features a delightful array of dining options, perfect for all preferences and dietary needs. From the family-friendly aroma of international flavors at the Aroma Restaurant to the modern elegance of ARTISAN, each venue offers a unique culinary experience in a welcoming atmosphere.
Novotel London West Restaurant photo
Novotel London West Restaurant photo
Novotel London West Restaurant photo

Aroma Restaurant

International
Ambiance
Family-friendly setting with a warm and inviting atmosphere, perfect for gatherings.
Key Offerings
Indulge in a diverse menu accommodating Halal, vegetarian, gluten-free, and dairy-free diets, ensuring a comfortable dining experience for all. Specialties change daily to reflect seasonal ingredients.
Reservation
Recommended for dinner.
Open for breakfast, lunch, and dinner: 06:00 - 10:30 & 17:30 - 22:00 daily.

ARTISAN

International
Ambiance
Modern and chic, providing a sophisticated dining experience in a relaxed setting.
Key Offerings
Explore a curated selection of dishes tailored for Halal, vegetarian, vegan, gluten-free, and dairy-free diets. The restaurant emphasizes fresh, innovative flavors, perfect for an evening out.
Reservation
Recommended.
Open for dinner: 18:00 - 22:00 daily.

Novotel London West Location

1 Shortlands, London, United Kingdom, W6 8DR
Map view
1 Shortlands, London, United Kingdom, W6 8DR
Nearby
Mall
Kings Mall Shopping Centre
1800 ft
Mall
Marks & Spencer Hammersmith
1800 ft
Restaurants
Artisan Grill
1200 ft
Novotel London West One Shortlands
Suzu
700 ft
170-172 Hammersmith Road
Villagio Restaurant
1500 ft
206-208 Hammersmith Road
Latymers
1400 ft
157 Hammersmith Road
Truth
2100 ft
34 Fulham Palace Road
Nando's Hammersmith
1400 ft
22-26 Hammersmith Broadway 22-26
Hooked Fish Bar
2100 ft
36 Fulham Palace Road
Belushi's
1500 ft
28 Hammersmith Broadway
The Melody Restaurant
1500 ft
153 Hammersmith Road
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Natural History Museum
Natural History Museum
35 minutes' walk
World-renowned for its dinosaur exhibits and stunning architecture. Free admission; guided tours available.
Victoria and Albert Museum
Victoria and Albert Museum
35 minutes' walk
The world's largest museum of decorative arts and design. Free admission; hosts special exhibitions.
Kensington Palace
Kensington Palace
30 minutes' walk
Palace offering rich royal history and beautiful gardens. Admission fees apply; family activities available.
Holland Park
Holland Park
25 minutes' walk
A tranquil park featuring beautiful gardens, a café, and various peacocks. Ideal for relaxation and picnics.
Biking in Kensington Gardens
35 minutes' walk
Scenic bike rentals available near the gardens. Perfect for exploring the park's winding paths and attractions.
Yoga at Bishops Park
30 minutes' walk
Outdoor yoga sessions in serene surroundings. Check schedules for classes; accessible for all levels.
Hammersmith Apollo
Hammersmith Apollo
9 minutes' walk
Iconic venue for concerts and comedy shows. Check the calendar for live performances and events.
Shopping at Kings Mall
10 minutes' walk
Home to a variety of shops and boutiques. Ideal for satisfying retail therapy needs and local dining.
Suzu
Suzu
3 minutes' walk
Casual Japanese restaurant renowned for fresh sushi and ramen. Vegetarian options available; ideal for a quick meal.
Artisan Grill
Artisan Grill
5 minutes' walk
Contemporary grill known for its steaks and seasonal dishes. Reservations recommended for busy evenings.
Villagio Restaurant
Villagio Restaurant
6 minutes' walk
Charming Italian eatery with a rustic vibe. Famous for its handmade pasta; great for families and large groups.
Truth
Truth
8 minutes' walk
Trendy spot offering a fusion of global cuisines. Enjoy lively ambiance and signature cocktails in a relaxed setting.
Hammersmith Apollo
Hammersmith Apollo
9 minutes' walk
Famous for live performances, comedy, and concerts. A must-visit for entertainment enthusiasts and music lovers.
Local Pubs
10 minutes' walk
Traditional pubs offering a cozy atmosphere with local brews and hearty meals. Perfect for relaxing after a day out.
Odeon Cinema
10 minutes' walk
Modern cinema showcasing the latest films. Great for a family outing or date night with family-friendly options.
The Lyric Hammersmith
12 minutes' walk
A vibrant theater hosting plays, musicals, and community events. Engages audiences of all ages with diverse programming.
Getting around
City Centre
London11 min  ·  4.2 mi
Airports
London Heathrow (LHR)31 min  ·  12.6 mi
London City (LCY)33 min  ·  13.3 mi
Train
Kensington Olympia Train Station12 min  ·  3300 ft
Kensington (Olympia)12 min  ·  3300 ft
Underground
Hammersmith (Circle and Hammersmith & City lines)5 min  ·  1400 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 3.50 per hour.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP21.75 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Arabic, Hindi, Bahasa Indonesian, Bengali, Malayalam, Mongolian, Panjabi / Punjabi, Albanian, Tamil, Telugu, Urdu
Year renovated:
2012
Number of floors:
9
Number of rooms:
630

Reviews and Ratings

Real comments from travelers who have already stayed
Review summary
Based on recent reviews
Powered by AI
Guests consistently highlight the hotel's convenient location near Hammersmith Station, providing easy access to central London and Heathrow Airport via direct metro lines. The spacious and clean rooms often feature comfortable beds, large-screen TVs, and amenities like a Nespresso machine and complimentary fridge. While the Wi-Fi generally meets guests' needs, some have noted that the signal strength can be variable in certain rooms; still, the proximity to shops, restaurants, and attractions like Hammersmith Bridge makes it a popular choice, and the breakfast receives positive feedback for its varied options.
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Review score
Based on 2589 verified reviews
7.8/10
Very good
77%
Recommend
Location
8.8/10
Staff
8.5/10
Paid Wi-Fi
6.7/10
Breakfast
7.5/10
Pros
Clean room
Exceptional breakfast
Polite staff
Good location
Upgraded room
Cons
Payment issues
Noisy corridors
Poor pillows
Guest reviews
based on 2589 reviews
7.8/10
based on 5273 reviews
4/5
based on 4898 reviews
8.0/10
Elijah from United States
superior twin room
3 nights in November 2025
|
Reviewed:February 07, 2026
6/10

adequate but unremarkable stay

accessible locationdated roominconsistent cleaning
the location was accessible to transportation, which met my basic needs.
The room i booked, a superior twin room, felt quite dated. cleaning in the corridors was inconsistent. I saw dirty dishes left out for extended periods. i also found the reception staff rather aloof during checkout.
0 Helpful
Isabella from Italy
Family with children
Executive Room
4 nights in November 2025
|
Reviewed:February 03, 2026
6/10

Acceptable Stay, Disappointing Detail

spacious roomdeposit process
The room was spacious and clean. It included all necessities for a comfortable stay.
The security deposit process was not smooth. I was charged more than authorized, and it has been difficult to get the difference back. It makes one feel mistreated even though the hotel is otherwise nice.
0 Helpful
Aiden from Ireland
Family with children
Superior Queen Room Sofa
3 nights in November 2025
|
Reviewed:December 04, 2025
8.3/10

Convenient Stay near Hammersmith Apollo

friendly staffconvenient locationincluded water
I appreciated the friendly reception staff. Their help made check-in quick! The location proved very convenient with shops and restaurants nearby. My superior queen room sofa had a fridge. Water was included, A nice bonus. I found that staff really looked after the guests.
Service
9/10
The reception staff was helpful and efficient, facilitating a smooth check-in process. The team responded promptly to requests. They provided clear information about the hotel facilities and nearby attractions.
Location
8/10
The hotel is close to many shops. Restaurants are also accessible. Its location near the Hammersmith Apollo makes it a solid option for event attendees. Transportation options are easily accessible.
Rooms
8/10
My superior queen room sofa came with a fridge containing complimentary water. The room was quiet and clean. That was definitely a plus. The room size was adequate for a short stay.
0 Helpful
|
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FAQs
About Novotel London West
What are the check-in and check-out times at Novotel London West?
Check-in is at 15:00 and check-out is at 12:00.
What dining options are offered at Novotel London West?
The hotel features two restaurants: Aroma, which provides buffet-style dining, and Artisan, offering à la carte gourmet dishes.
How far is Novotel London West from Hammersmith Underground Station?
The hotel is just a 5-minute walk from Hammersmith Underground Station.
What fitness facilities are available at Novotel London West?
Guests have access to the 'In Balance' Fitness Suite and exclusive access to the nearby Virgin Active health and fitness club.
How far is Novotel London West from London Heathrow Airport?
The hotel is 25 km from London Heathrow Airport.
What are the room amenities at Novotel London West?
Rooms include free Wi-Fi, a flat-screen TV with satellite channels, air conditioning, and coffee/tea making facilities.
Are there any nearby restaurants to Novotel London West?
Nearby restaurants include Suzu (0.5 km), Paul (0.5 km), and Honest Burgers (0.5 km).
What recreational facilities does Novotel London West offer?
Guests can enjoy a fitness center, and the hotel offers massage services.
What languages do the staff speak at Novotel London West?
The staff at the hotel speak multiple languages to accommodate guests.
Does Novotel London West offer any business services?
The hotel provides comprehensive meeting and event facilities, accommodating up to 1000 guests.
What type of hotel is Novotel London West?
This is a 4-star eco-friendly hotel focused on business and family-friendly travel.

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