Welcome to Cumberland House Knoxville, Tapestry Collection By Hilton – Knoxville

I had a mixed experience at the hotel. The rooms were modern, clean, and well-insulated for sound, which was great. However, the service had a dark cloud hanging over it, with unfriendly staff who seemed irritated by complaints about pricing. On the bright side, the location was ideal for my visit to UT, and I found it convenient for exploring the area. The dining experience was a letdown, as it was overpriced and took longer than expected.

The hotel was a mix of great experiences and some disappointments. The rooms were fantastic - super clean, very comfy, and provided a welcoming scent. The service exceeded expectations, with the staff going the extra mile. However, the location had its ups and downs, offering a feeling of being at home but also some unwanted noise. The dining experience was a letdown due to high prices and poor quality. Despite some shortcomings, the facilities were top-notch, making the stay enjoyable overall.

My stay at the hotel was a mix of positives and negatives. The room, though clean and elegant, was not ready for check-in when I arrived at 5 pm, and it was located at the end of a floor with meeting rooms. On the bright side, the room was spacious and nicely maintained. The service was excellent, with the staff being very helpful and friendly. The location was great, striking a balance between being away from the downtown hustle yet close enough to access quickly. However, the dining experience could have been better, as the breakfast was limited. Overall, a pleasant stay with some room for improvement.