SM 19 Av. Circuito Copan Super Lt. 25 Esq Av. Nichupte
La Casa de la Mantarraya
960 m
Av Xpuhil Sur Sm19 Mz2 Lote26
Reviews and Ratings
Real comments from travelers who have already stayed
70%
said they enjoyed their stay and plan to return.
comfortable rooms
friendly staff
noisy environment
limited dining options
7.0/10
Very good
Rooms
8.2
Location
6.8
Service
7.8
Dining
6.8
Guest reviews
7.0/10
based on 5 reviews
7.4
7.4/10 based on 1216 reviews
Nancy
United States,
March
2024
7.2/10
I had a mixed experience at the hotel. On the bright side, the rooms were quiet, clean, comfortable, and featured probably the best shower ever, which was a real treat. However, the main road outside caused some noise disturbance. The location, although near the airport area, was a bit of a letdown as it wasn't close to the beach or many attractions, requiring extra effort to reach them.
Rooms
9.0
The room was indeed quiet, clean, and comfortable with an amazing shower.
Service
7.0
The service provided, including room service and housekeeping, was satisfactory.
Location
6.0
While the hotel is near the airport area, it lacks proximity to the beach or major attractions, making transportation a bit of a hassle.
Dining
7.0
The dining experience was okay, offering decent options for a fair price, but nothing exceptional.
Facilities
Jeremy
United States,
January
2024
7.0/10
For our last night in Mexico, this hotel was a quiet, clean, and comfortable choice, but it can be noisy due to the Chinese restaurant on the ground floor. The Nespresso machine in the room was a nice touch.
Rooms
8.0
Quiet, clean, and comfortable room with a Nespresso machine.
Service
7.0
The service was good and they offer various amenities like room service and laundry.
Location
7.0
A great stop near the airport after a long flight, but not too close to the beach or attractions.
Dining
7.0
The dining options were convenient with a restaurant in the hotel and nearby choices within a short walking distance. The breakfast was decent for the price.
Facilities
6.0
The hotel had basic facilities, nothing extraordinary but sufficient for a comfortable stay.
Christopher
United Kingdom,
January
2024
7.6/10
The hotel had clean and comfortable rooms, but we had to wait for the cleaning to be finished despite arriving after check-in time. The service was excellent and very accommodating. The location felt safe and clean, although it was a bit secluded. The dining options were decent but had limited breakfast choices. Overall, it was a good value for money stay.
Rooms
8.0
The rooms were clean and had everything we needed.
Service
9.0
The service was excellent and very accommodating.
Location
7.0
The location felt safe and clean, but a bit secluded.
Dining
6.0
The dining options were decent but had limited breakfast choices.
Facilities
8.0
The hotel offered various facilities to make the stay comfortable.
Eric
United Kingdom,
November
2023
7.6/10
The hotel offers really comfortable rooms with a big shower providing hot water and a cozy bed, but it can get noisy due to the adjacent Chinese restaurant. On the bright side, the AC worked perfectly. It's a good value for the price.
Rooms
8.0
I found the rooms to be really comfortable and the big shower with hot water was a nice touch. The bed was cozy, though the noise from the Chinese restaurant downstairs could be bothersome. The AC worked great.
Service
9.0
The service was excellent, offering various amenities including room service, car hire, and dry cleaning. The staff was attentive and friendly, always willing to assist.
Location
8.0
The hotel is a great stop near the airport, perfect after a long flight. I felt safe and the place was very clean with a decent breakfast. Although it's not close to the beach or many attractions, it's conveniently close to supermarkets and restaurants.
Dining
6.0
The dining experience was okay, but lacked variety. For a reasonable price, around 6 dollars, you could get a coffee/tea, juice, and an egg dish from the menu. Not many options available, though.
Facilities
7.0
The hotel facilities were good overall, with everything you need for a comfortable stay. The hotel could benefit from expanding the dining options to enhance the guest experience.
comfortable rooms
noisy environment
Gilbert
United States,
May
2023
7.2/10
The hotel has high-spec, spacious, and modern rooms; however, they can be noisy due to the location on the main street. The wait for cleaning upon arrival was a slight inconvenience, especially after the check-in time. Despite the noise, the room quality is impressive for the price point.
Rooms
8.0
The rooms were high spec, spacious, and modern but noisy due to the location on the main street.
Service
7.0
Location
6.0
The hotel isn't close to the beach or many attractions, requiring a bus or taxi to get around. However, it's a good budget option for staying inside Cancun city center.
Dining
8.0
The dining options were convenient, with a restaurant in the hotel and others within a 2-minute walk.