Welcome to Mansion Alcazar – Cuenca

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From109US$ /night
Check-in
10Sept2025Select date
Check-out
11Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150
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Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Suite
Max:
2 persons
32 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Small Double Room
Max:
2 persons
16 m² 
Bed options:
1 Single bed
Shower
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Standard Twin Room
Max:
2 persons
24 m² 
Bed options:
2 Single beds
Shower
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Getting around

A guide to all available transportation options

City Centre
Cuenca600 m
Airports
Mariscal Lamar (CUE) 4.0 km

Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Facial
  • Beauty treatment
  • Back massage
  • Full body massage
  • Make up services

Room features

  • Heating
  • Sitting area
  • Dressing area
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Calle Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150
Map view
Calle Bolivar 12-55 Y Tarqui, Cuenca, Ecuador, 010150
Nearby
Museum
Prohibido Centro Cultural
340 m
Church
Church of Santo Domingo
220 m
Church
Iglesia Del Carmen
240 m
Mariscal Sucre
Plaza de las Flores
310 m
Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador
Fundacion Municipal Bienal de Cuenca
200 m
Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary
Plaza Civica
450 m
Rafel Maria Arizagua
Economuseo Municipal Casa del Sombrero
530 m
Simon Bolivar and Miguel Heredia
Art Cuenca
550 m
Mariscal Sucre y Coronel Talbot
San Sebastian Park
670 m
Restaurants
Casa Alonso
110 m
Simon Bolivar 12-55 y Calle Tarqui Mansion Alcazar Boutique Hotel
Mozart Culture of Coffee
120 m
12-54 Simon Bolivar
PampaMesa
120 m
Tarqui 9-61 y Gran Colombia
Mangiare Benne Restaurante
290 m
Estevez de Toral 8-91 y Simon Bolivar
La Caleta Nueva Cocina Ecuatoriana
340 m
Mariscal Sucre 13-56 Hotel Casa del Aguila
El Pedregal Azteca
320 m
Estevez de Toral 8-60 y Bolivar One block from San Sebastián park
El Asador
160 m
Mariscal sucre General Torres
Ortuko
320 m
Estevez de Toral 8-50 Sucre y Simón Bolivár
Fractal
170 m
Simon Bolivar y Padre Aguirre

Reviews and Ratings

Real comments from travelers who have already stayed
86%
said they enjoyed their stay and plan to return.
Beautiful gardens
Professional and friendly staff
Limited buffet items
Loud music from nearby restaurant
8.6/10
Great
Rooms
8.3
Location
9.0
Service
9.7
Dining
7.7
Guest reviews
8.6/10
based on 3 reviews
9.1
9.1/10 based on 259 reviews
Patricia
United States, January  2024
7.8/10

I stayed at this hotel recently, and I had a mixed experience. The rooms, while modern and with garden views, lacked external windows, and the proximity to the loud restaurant was a downside. However, the service was exceptional, attending to all our needs promptly. The location was convenient for exploring Cuenca, despite some noise concerns. The dining, although not perfect due to limited options, offered a delightful morning experience.

Rooms
7.0
The rooms were modern and had garden views; however, the lack of external windows and proximity to the noisy restaurant were drawbacks.
Service
9.0
The service was exceptional, catering to all our requests promptly.
Location
8.0
The hotel's location is convenient for exploring Cuenca, despite some noise concerns from neighboring areas.
Dining
7.0
The dining experience, while enjoyable, was somewhat limited in options.
Facilities
8.0
The hotel facilities overall were satisfactory, providing a comfortable stay.
Dick
United States, August  2023
9.0/10

I absolutely loved my stay at this charming hotel! The rooms were spacious with a wonderful view of the extensive gardens, offering a serene atmosphere with beautiful flowers and numerous birds. The staff was so friendly and went out of their way to take care of every detail. The location was absolutely magical, making it a fantastic place to explore the city of Cuenca. The dining experience was wonderful overall, with dinner in the restaurant being divine and the complimentary afternoon tea a delightful touch.

Rooms
9.0
The rooms had views of the gardens as well and were located inside the mansion itself, providing a tranquil atmosphere.
Service
10.0
The staff was amazing, fluent in English, and professionally proactive, ensuring a top-notch experience.
Location
9.0
The hotel's location was truly magical, close to many beautiful sites and adjacent to the stunning gardens.
Dining
8.0
The dining was a delightful experience, with wonderful dinner options in a comfortable style.
Facilities
9.0
The facilities provided everything needed for a comfortable and enjoyable stay.
Beautiful gardens
Limited buffet items
Craig
United States, May  2023
9.2/10

My stay at the hotel was an absolute delight. The rooms were so comfortable, down to the hot water bottle placed in my bed each night. The service felt like being treated as a family member, with the staff going above and beyond to assist with any need. The location was perfect, within walking distance of the old town, and the dining experience was fantastic with divine dinners and delightful tea time treats. However, the limited buffet items for breakfast were a bit of a letdown. On the whole, a wonderful experience with some minor drawbacks.

Rooms
9.0
The suite I stayed in was basically a mini apartment with a sitting room, bedroom, and a small shower-only bathroom. The garden view was stunning.
Service
10.0
The staff was incredibly helpful and attentive, treating me like a family member. They assisted with everything from translating at the clinic to changing flight itineraries.
Location
10.0
The hotel's location in the old center of Cuenca was superb, surrounded by well-kept gardens and close to everything worth visiting.
Dining
8.0
The dinner at the restaurant was wonderful, and the afternoon tea was a delightful treat. However, the breakfast buffet was a bit limited.
Facilities
9.0
The hotel facilities were great, including a relaxing spa and beautifully maintained interiors and furniture.
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Check-in
10Sept2025Select date
Check-out
11Sept2025Select date
Rooms and Guests2 Guests, 1 Room