Welcome to Hotel Pollux – Zermatt

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From258US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.1
9.7
/10
4.7
4.5
/5

Location

Hotel Pollux is positioned in the center of Zermatt, a short walk from the Gornergrat and Sunnegga-Rothorn valley stations. Visitors have easy access to the ski bus, providing a straightforward route to the Matterhorn Glacier Paradise. For those arriving by train, the hotel offers a complimentary pickup service from the train station.

Rooms

The hotel offers 35 rooms, ranging from cozy single rooms to spacious family accommodations. Many rooms feature balconies with views of the Matterhorn and come equipped with modern amenities like LED flat screens and minibars. Family rooms include connecting doors, providing convenience for larger groups.

Wellness

The wellness area includes a Finnish sauna, steam bath, and relaxation room with infrared loungers to rejuvenate after a day outdoors. A new spa concept set to open in the winter season enhances the wellness offerings with additional treatment options. Massages are available, including whole body and partial body sessions.

Dining

Hotel Pollux features multiple dining venues, including the Vegistube, specializing in vegetarian and vegan dishes. The Pinte serves traditional Valais specialties, such as raclette and cheese fondue. Guests can enjoy a daily breakfast buffet, featuring fresh croissants and local specialties.

Business Services

The hotel provides business travelers with dedicated workspace options, complete with high-speed WiFi and necessary equipment for meetings. Two meeting rooms can accommodate up to 50 guests, allowing for various setups. Additional support includes catering services for business lunches and events.

Highlights

Location: Center of Zermatt, near ski lifts

Rooms: 35 accommodations with balconies

Wellness: Finnish sauna and new spa concept

Dining: Vegistube, specializing in vegetarian dishes

Business: Meeting rooms for up to 50 guests

Must-do experiences

  • Take the Gornergrat Railway for stunning Matterhorn views.
  • Savor local cheese fondue at Restaurant Whymper-Stube.
  • Visit the Matterhorn Museum to learn about the mountain's history.
  • Hike to Riffelsee for picturesque reflections of the Matterhorn.
  • Explore Zermatt's Glacier Paradise and enjoy breathtaking panoramas.
View all

Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Small Single Room Gallery
2 persons
120 sq. feet 
1 Single bed
Shower
Heating
Double Room Streetside
2 persons
220 sq. feet 
1 King-size bed
Heating
Double Room Balcony
2 persons
240 sq. feet 
1 King-size bed
Heating
Bathtub
Attika Double Room
2 persons
305 sq. feet 
1 King-size bed
Coffee machine
Heating
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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Hotel Pollux, culinary delights await in charming dining venues that celebrate local and Mediterranean flavors. With an inviting atmosphere perfect for families and gatherings, each restaurant offers unique experiences, from hearty breakfasts to delightful dinners.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local
Ambiance
Family-friendly, Traditional
Key Offerings
Savor breakfast, lunch, and dinner featuring local vegetarian options, all in a warm, family-oriented setting that invites relaxation and connection.
Reservation
not needed
07:30 - 00:00 (Monday to Friday); 08:30 - 00:00 (Sunday)

Arvenstube

Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Delight in a Mediterranean menu with local flair during dinner, complemented by a welcoming atmosphere perfect for family gatherings and special occasions.
Reservation
recommended
18:00 - 00:00 (daily)

Vegistube

Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Indulge in a dinner experience focused on vegetarian and vegan dishes that showcase local ingredients, all within a contemporary and inviting environment.
Reservation
recommended
18:00 - 00:00 (daily)

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Discover Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Museum showcasing the history of Zermatt, including exhibits on the first ascent of the Matterhorn.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes' walk
A solemn site honoring climbers who lost their lives in the Alps, with unique sculptures and inscriptions.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
5 minutes' walk
A picturesque bridge offering stunning views of the Matterhorn, perfect for photography enthusiasts.
Sunnegga
Sunnegga
30 minutes' walk
A popular mountain paradise with panoramic views and hiking trails, accessible via a funicular railway.
Hiking at Gorner Gorge
20 minutes' walk
Scenic hiking trails through stunning gorges, ideal for nature lovers and thrill-seekers.
Relaxation at local spas
5 minutes' walk
Wellness centers offering massages and treatments to unwind after a day of exploration.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park featuring zip lines and treetop courses for a thrilling outdoor experience.
Yoga classes
5 minutes' walk
Local studios offering classes in various styles, perfect for relaxation and wellness enthusiasts.
Walliserkanne
Walliserkanne
1 minute' walk
Charming Swiss restaurant known for raclette and fondue, offering a cozy alpine atmosphere.
Pizzeria Ristorante Molino
Pizzeria Ristorante Molino
2 minutes' walk
Italian cuisine in a warm setting, famous for its wood-fired pizzas and homemade pasta.
Theodors Stuba Zermatt 1896
Theodors Stuba Zermatt 1896
1 minute' walk
Traditional Swiss dishes and local wines served in an elegant atmosphere with classic décor.
Vegistube
Vegistube
1 minute' walk
Healthy vegetarian options with fresh, local ingredients, catering to various dietary needs.
Zermatt Concert Hall
10 minutes' walk
Venue hosting classical concerts and cultural events throughout the year for all ages.
Harry's Bar
5 minutes' walk
Popular bar featuring live music and a vibrant atmosphere, perfect for a night out with friends.
The Papperla Pub
10 minutes' walk
Lively pub with a friendly vibe, known for its après-ski parties and seasonal events.
St Peter's English Church
St Peter's English Church
5 minutes' walk
Beautiful church offering occasional concerts and community events, ideal for a peaceful visit.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station4 min  ·  1000 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Reviews and Ratings

Real comments from travelers who have already stayed
Review score
Based on 227 verified reviews
9.2/10
Perfect
97%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
8.5/10
Location
9.5/10
Paid Wi-Fi
9.4/10
Staff
9.4/10
Value for money
8.5/10
Pros
Amazing location
Helpful staff
Cozy bar
Cons
Rude driver
Noisy clientele
Roadside room
Guest reviews
based on 227 reviews
4.5/5
based on 467 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Pollux
What is the check-in and check-out time at Hotel Pollux?
Check-in is available from 15:00 and check-out is by 11:00.
How far is Hotel Pollux from the Zermatt train station?
The hotel is located just 200 meters from the Zermatt train station.
Is there on-site dining available at Hotel Pollux?
Hotel Pollux features three on-site restaurants offering regional, vegetarian, and international cuisine.
What wellness facilities are available at Hotel Pollux?
The hotel offers a wellness area with three saunas, a steam bath, a relaxation room, and a fitness room.
What types of massages can guests request at Hotel Pollux?
Guests can request full-body and partial massages at the hotel.
Are there family amenities at Hotel Pollux?
Hotel Pollux provides family rooms with interconnecting doors, children's play areas, and babysitting services.
What nearby attractions can be visited from Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.5 km), the Matterhorn, and the ski lifts.
Does Hotel Pollux provide any special services for skiers?
The hotel offers ski storage, a free ski shuttle, and ski passes for guests.
Is Wi-Fi available at Hotel Pollux?
Yes, free Wi-Fi is available throughout the property.
What languages are spoken by the staff at Hotel Pollux?
Staff at Hotel Pollux speak multiple languages to accommodate international guests.
Is parking available near Hotel Pollux?
Parking is available at a private parking garage outside Zermatt, with taxi service provided to the hotel.

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Check-in
23Mar2026Select date
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24Mar2026Select date
Rooms and Guests2 Guests, 1 Room