"The spa was immaculately clean as were all other areas of the hotel."
D4vidLew1s from United Kingdom
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"There are so many lodging choices in Zermatt, but the Hotel Pollux ticked a lot of important boxes for us."
Scott from United States
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"Love that this hotel has a laundry room."
Si Jia Jessica from Singapore
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4-star family-run hotel in the center of Zermatt
Location
Hotel Pollux is positioned in the center of Zermatt, a short walk from the Gornergrat and Sunnegga-Rothorn valley stations. Visitors have easy access to the ski bus, providing a straightforward route to the Matterhorn Glacier Paradise. For those arriving by train, the hotel offers a complimentary pickup service from the train station.
Rooms
The hotel offers 35 rooms, ranging from cozy single rooms to spacious family accommodations. Many rooms feature balconies with views of the Matterhorn and come equipped with modern amenities like LED flat screens and minibars. Family rooms include connecting doors, providing convenience for larger groups.
Wellness
The wellness area includes a Finnish sauna, steam bath, and relaxation room with infrared loungers to rejuvenate after a day outdoors. A new spa concept set to open in the winter season enhances the wellness offerings with additional treatment options. Massages are available, including whole body and partial body sessions.
Dining
Hotel Pollux features multiple dining venues, including the Vegistube, specializing in vegetarian and vegan dishes. The Pinte serves traditional Valais specialties, such as raclette and cheese fondue. Guests can enjoy a daily breakfast buffet, featuring fresh croissants and local specialties.
Business Services
The hotel provides business travelers with dedicated workspace options, complete with high-speed WiFi and necessary equipment for meetings. Two meeting rooms can accommodate up to 50 guests, allowing for various setups. Additional support includes catering services for business lunches and events.
Highlights
Location: Center of Zermatt, near ski lifts
Rooms: 35 accommodations with balconies
Wellness: Finnish sauna and new spa concept
Dining: Vegistube, specializing in vegetarian dishes
Business: Meeting rooms for up to 50 guests
Must-do experiences
Take the Gornergrat Railway for stunning Matterhorn views.
Savor local cheese fondue at Restaurant Whymper-Stube.
Visit the Matterhorn Museum to learn about the mountain's history.
Hike to Riffelsee for picturesque reflections of the Matterhorn.
Explore Zermatt's Glacier Paradise and enjoy breathtaking panoramas.
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Small Single Room Gallery
2 persons
11 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Streetside
2 persons
20 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
22 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Perfect
9.1/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Golf course
Services
Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Back massage
Full body massage
Foot massage
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hotel Pollux, culinary delights await in charming dining venues that celebrate local and Mediterranean flavors. With an inviting atmosphere perfect for families and gatherings, each restaurant offers unique experiences, from hearty breakfasts to delightful dinners.
Pinte
Local
Ambiance
Family-friendly, Traditional
Key Offerings
Savor breakfast, lunch, and dinner featuring local vegetarian options, all in a warm, family-oriented setting that invites relaxation and connection.
Reservation
not needed
07:30 - 00:00 (Monday to Friday); 08:30 - 00:00 (Sunday)
Arvenstube
Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Delight in a Mediterranean menu with local flair during dinner, complemented by a welcoming atmosphere perfect for family gatherings and special occasions.
Reservation
recommended
18:00 - 00:00 (daily)
Vegistube
Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Indulge in a dinner experience focused on vegetarian and vegan dishes that showcase local ingredients, all within a contemporary and inviting environment.
Reservation
recommended
18:00 - 00:00 (daily)
Location
Bahnhofstrasse 28, Zermatt, 3920,
Explore Zermatt
Discover Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
Museum showcasing the history of Zermatt, including exhibits on the first ascent of the Matterhorn.
Mountaineer's Cemetery
5 minutes' walk
A solemn site honoring climbers who lost their lives in the Alps, with unique sculptures and inscriptions.
Photopoint Kirchbrucke bridge
5 minutes' walk
A picturesque bridge offering stunning views of the Matterhorn, perfect for photography enthusiasts.
Sunnegga
30 minutes' walk
A popular mountain paradise with panoramic views and hiking trails, accessible via a funicular railway.
Hiking at Gorner Gorge
20 minutes' walk
Scenic hiking trails through stunning gorges, ideal for nature lovers and thrill-seekers.
Relaxation at local spas
5 minutes' walk
Wellness centers offering massages and treatments to unwind after a day of exploration.
Forest Fun-Park Zermatt
15 minutes' walk
Adventure park featuring zip lines and treetop courses for a thrilling outdoor experience.
Yoga classes
5 minutes' walk
Local studios offering classes in various styles, perfect for relaxation and wellness enthusiasts.
Walliserkanne
1 minute' walk
Charming Swiss restaurant known for raclette and fondue, offering a cozy alpine atmosphere.
Pizzeria Ristorante Molino
2 minutes' walk
Italian cuisine in a warm setting, famous for its wood-fired pizzas and homemade pasta.
Theodors Stuba Zermatt 1896
1 minute' walk
Traditional Swiss dishes and local wines served in an elegant atmosphere with classic décor.
Vegistube
1 minute' walk
Healthy vegetarian options with fresh, local ingredients, catering to various dietary needs.
Zermatt Concert Hall
10 minutes' walk
Venue hosting classical concerts and cultural events throughout the year for all ages.
Harry's Bar
5 minutes' walk
Popular bar featuring live music and a vibrant atmosphere, perfect for a night out with friends.
The Papperla Pub
10 minutes' walk
Lively pub with a friendly vibe, known for its après-ski parties and seasonal events.
St Peter's English Church
5 minutes' walk
Beautiful church offering occasional concerts and community events, ideal for a peaceful visit.
Getting around
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
Looking for special rates when booking early?
Explore them with us!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Reviews and Ratings
Real comments from travelers who have already stayed
Review score
Based on 226 verified reviews
9.2 /10
Perfect
98 %
Recommend
Breakfast
9.4/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.1/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
9.5/10
Staff
9.5/10
Value for money
8.5/10
Pros
Amazing location
Helpful staff
Cozy bar
Cons
Rude driver
Noisy clientele
Roadside room
Guest reviews
based on 227 reviews
4.5/5
based on 436 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Pollux
What is the check-in and check-out time at Hotel Pollux?
Check-in is available from 15:00 and check-out is by 11:00.
How far is Hotel Pollux from the Zermatt train station?
The hotel is located just 200 meters from the Zermatt train station.
Is there on-site dining available at Hotel Pollux?
Hotel Pollux features three on-site restaurants offering regional, vegetarian, and international cuisine.
What wellness facilities are available at Hotel Pollux?
The hotel offers a wellness area with three saunas, a steam bath, a relaxation room, and a fitness room.
What types of massages can guests request at Hotel Pollux?
Guests can request full-body and partial massages at the hotel.
Are there family amenities at Hotel Pollux?
Hotel Pollux provides family rooms with interconnecting doors, children's play areas, and babysitting services.
What nearby attractions can be visited from Hotel Pollux?
Nearby attractions include the Matterhorn Museum (0.5 km), the Matterhorn, and the ski lifts.
Does Hotel Pollux provide any special services for skiers?
The hotel offers ski storage, a free ski shuttle, and ski passes for guests.
Is Wi-Fi available at Hotel Pollux?
Yes, free Wi-Fi is available throughout the property.
What languages are spoken by the staff at Hotel Pollux?
Staff at Hotel Pollux speak multiple languages to accommodate international guests.
Is parking available near Hotel Pollux?
Parking is available at a private parking garage outside Zermatt, with taxi service provided to the hotel.