Av. Pedro Joaquin Coldwell 1 Av. Pedro Joaquin Coldwell & Calle Tintorera
Refugio Holbox
910 m
Restaurants
Carolinda Beach Club
160 m
Calle Charal
El Velero Beach Club
410 m
Av. Pedro Joaquin Codwell
Fresco Bar and Grill
690 m
Av. Pedro Joaquin Coldwell Between Chabelita and Paseo Carey streets
Reviews and Ratings
Real comments from travelers who have already stayed
Guest reviews
5.0/10
based on 3 reviews
8.2
8.2/10 based on 919 reviews
Eric
United States,
December
2023
7.8/10
The hotel has rooms that are very comfortable and nicely designed overall. However, some cleanliness issues were noted with high ceilings and straw roofs attracting spider webs. The balcony's proximity to the breakfast terrace limits privacy and there can be noise concerns in the morning, affecting usability.
Rooms
8.0
The rooms were clean, comfortable, and nicely designed but noticed some cleanliness issues with spider webs.
Service
7.0
The service was very friendly and accommodating, although there were instances of slight short-staffing during busy times like check-in.
Location
7.0
The location is beautiful, with well-maintained balconies offering a nice view. However, it can be a bit remote and inconvenient during high tides.
Dining
8.0
Facilities
9.0
The hotel offers essential facilities for a comfortable stay, including room service, housekeeping, and tours/ticket assistance.
George
United States,
November
2023
7.2/10
My stay at the hotel was a pleasant experience overall. The rooms were simple with a massive bed and a nice balcony, but the connecting 'wardrobe' type of door made it easy to hear everything in the neighboring room. The high ceiling made of straw was a bit dirty with many spider webs, yet the beautiful bath was a highlight. The service was consistently friendly and helpful, and the location, though a bit remote, offered a calm and peaceful atmosphere. The dining options were enjoyable but could use a bit more variety. The facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms were simple with a massive bed and a nice balcony.
Service
8.0
The service was friendly and helpful throughout my stay.
Location
7.0
The location, though a bit remote, provided a calm and peaceful environment.
Dining
7.0
The dining experience was nice, but could be improved with more variety over a multi-night stay.
Facilities
7.0
The facilities met basic needs for a comfortable stay.
Bill
United States,
August
2023
7.6/10
The hotel offers comfortable and nicely designed rooms but has some noise issues due to the connecting doors. The service is caring and attentive, with some restrictions on offerings. The location is calm and peaceful, yet not the most convenient off the beach. The dining experience is varied and delicious. The facilities are modern and well-maintained.
Rooms
8.0
The rooms are very comfortable and clean, although the connecting doors can lead to noise issues. The design is nice throughout the hotel.
Service
7.0
The service is very kind and helpful, but with some limitations based on company policy. The staff is sweet and friendly, providing a caring and attentive experience.
Location
6.0
The location is calm and peaceful, although not the most convenient off the beach. It offers beautiful and well-maintained surroundings.
Dining
9.0
The dining experience is incredible with fresh, savoury, and varied options. The chilaquiles come highly recommended.
Facilities
8.0
The facilities are modern and well-maintained, ensuring a pleasant stay for guests.