What is the check-in and check-out policy at Hotel Cielo?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
Welcome to Hotel Cielo – Playa del Carmen
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Key details
About the Hotel
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Near the beach
Great
8.3
8.9
4.9
4.4
Loved by Hotel Cielo guests
"They have an amazing rooftop view of the city and waterside with Cozumel island views to die for."
"It's very beautiful and rustic colonial style with a lovey balcony can over look partial of the sea, we love it."
"The location is 50 ft off 5th Avenue where all the shopping, souvenirs, clothes bars and restaurants are located."
"This Hotel is a great place to stay and the Restaurant Carboncita's which is part of the Hotel has excellent food."
"The rooms are unique and each room is decorated differently which makes this hotel very special."
Accommodations
Hotel Cielo offers a range of authentically styled rooms, including options with ocean views and balconies. The
Dining Experience
Rooftop Terrace
The hotel boasts a
Location
Hotel Cielo is conveniently located on 4th Street, between 5th Avenue and 10th Avenue, just
Monthly Rentals
The hotel offers long-term rentals, providing comfortable accommodations ideal for remote work or extended stays.
Must-do experiences
- Visit Cenote Azul for a refreshing swim in a natural wonder.
- Try Tacos al Pastor at El Fogón for the best local flavors.
- Explore Frida Kahlo Museum to savor art and history combined.
- Stroll along Quinta Avenida for unique shops and vibrant nightlife.
- Visit the Mayan ruins at Tulum for stunning coastal views.
View all
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Double Room
2 persons
230 sq. feet
1 Double bed
Air conditioning
room details
King Room
2 persons
230 sq. feet
1 King-size bed
Air conditioning
room details
Basic Triple Room
2 persons
250 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
room details
Quadruple Room
2 persons
250 sq. feet
2 Double beds
Air conditioning
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Hotel Cielo Location
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
2800 ft
Museum
3D Museum of Wonders
2700 ft
Church
Nuestra Senora del Carmen Catholic Church
2700 ft
Landmark
Zona Arqueologica Playa del Carmen
2600 ft
Landmark
Arte en Playa
2300 ft
Landmark
Ambarte
2600 ft
Beach
Playacar
3000 ft
Landmark
Corazon de Mexico
2900 ft
Gallery
Riviera Art Gallery
2900 ft
Gallery
La Galeria de Playa Art Gallery
3700 ft
Beach
Kool Beach Club
5000 ft
Landmark
Caminarte
3700 ft
Beach
Mamita's Beach Club
1.1
mi
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Experience Playa del Carmen
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Reviews and Ratings
Real comments from travelers who have already stayed
Pros
Comfortable bed
Friendly staff
Rooftop terrace
Excellent location
Cons
Dark room
Old furniture
Thin curtains
Guest reviewsOpen reviews
FAQs
About Hotel Cielo
How far is Hotel Cielo from Cozumel International Airport?
Hotel Cielo is located 34 km from Cozumel International Airport.
What dining options are available at Hotel Cielo?
Hotel Cielo features an on-site restaurant called Carboncitos, serving traditional Yucatan dishes.
Are there any notable attractions near Hotel Cielo?
Hotel Cielo is just 200 meters from ADO International Bus Station and 500 meters from Playa del Carmen Maritime Terminal.
Is there a shuttle service available from the airport to Hotel Cielo?
A paid airport shuttle service is available for guests traveling to and from the airport.
What amenities are provided in the rooms at Hotel Cielo?
Rooms are equipped with air conditioning, a flat-screen TV, and free Wi-Fi.
How close is Hotel Cielo to the beach?
Hotel Cielo is located just 200 meters from Playa del Carmen Beach.
What breakfast options does Hotel Cielo offer?
An American breakfast is available for an additional charge of 15 USD.
What languages are spoken at the front desk of Hotel Cielo?
The staff at the front desk speaks English and Spanish.
Are there any nearby restaurants to Hotel Cielo?
Nearby restaurants include Pez Vela, Romeo Trattoria Pizzeria, and Karen's Restaurant, all located 0.5 km away.
Is there parking available at Hotel Cielo?
Parking options are available on the corner of 2nd street and 10th Ave, one block from the hotel.
What type of hotel is Hotel Cielo?
Hotel Cielo is a boutique hotel featuring classical Mexican architecture and a beach theme.
Does Hotel Cielo have any special features for guests?
The hotel features a beautiful tiled rooftop terrace offering spectacular views over the sea.
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