Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
-
Near the beach
Great
8.4
8.9
/10
4.8
4.4
/5
Loved by Hotel Cielo guests
Cute staff
Comfortable room
Rooftop view
Excellent location
"They have an amazing rooftop view of the city and waterside with Cozumel island views to die for."
RC Chicago from United States
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"It's very beautiful and rustic colonial style with a lovey balcony can over look partial of the sea, we love it."
Xiao from Canada
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"The location is 50 ft off 5th Avenue where all the shopping, souvenirs, clothes bars and restaurants are located."
Sandy from United States
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"This Hotel is a great place to stay and the Restaurant Carboncita's which is part of the Hotel has excellent food."
Stacy G
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"The rooms are unique and each room is decorated differently which makes this hotel very special."
Slavica D
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3-star boutique hotel in Playa del Carmen with a rooftop terrace
Accommodations
Hotel Cielo offers a range of authentically styled rooms, including options with ocean views and balconies. The Superior Room features handmade ceramic tiles and locally crafted furniture, reflecting traditional Mexican design. Family Rooms accommodate up to four guests and include multiple beds along with balconies to enjoy the Caribbean breeze.
Dining Experience
Carboncitos, the on-site restaurant, serves traditional Mexican cuisine with secret local recipes. Guests can enjoy standout dishes such as cochinita pibil and flavored margaritas known for their quality. The restaurant also features tableside flambés for a unique dining experience.
Rooftop Terrace
The hotel boasts a tiled rooftop terrace, offering picturesque views of the Caribbean Sea. Equipped with beach chairs, the terrace provides a tranquil area to enjoy sunsets and sea breezes. This exclusive space is reserved for guests, enhancing their privacy and relaxation.
Location
Hotel Cielo is conveniently located on 4th Street, between 5th Avenue and 10th Avenue, just one block from the beach. This central position provides easy access to local shops, dining, and the ferry terminal. Guests are within walking distance of Playa del Carmen's vibrant scene.
Monthly Rentals
The hotel offers long-term rentals, providing comfortable accommodations ideal for remote work or extended stays. Rooms come equipped with air conditioning, a mini-fridge, and a work area. This option caters to those seeking an economical yet enjoyable stay in Playa del Carmen.
Must-do experiences
Visit Cenote Azul for a refreshing swim in a natural wonder.
Try Tacos al Pastor at El Fogón for the best local flavors.
Explore Frida Kahlo Museum to savor art and history combined.
Stroll along Quinta Avenida for unique shops and vibrant nightlife.
Visit the Mayan ruins at Tulum for stunning coastal views.
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Guest Room
2 persons
1 King-size bed
room details
Family Room
2 persons
room details
Superior Room
2 persons
1 Single bed
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Great
8.1/10Review score
General
Non-smoking property
Free internet access
24-hour reception
Services
Shuttle service
Room service
Car hire
Laundry
Dining
Restaurant
Bar/ Lounge area
Room features
In-room safe
Bathroom
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
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Location
Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Experience Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
5 minutes' walk
A vibrant pedestrian street filled with shops, eateries, and nightlife, perfect for people-watching and enjoying local culture.
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
An insightful tribute to the life of Frida Kahlo, featuring artwork and personal memorabilia in a stunning setting.
3D Museum of Wonders
10 minutes' walk
An interactive museum with mind-bending 3D art installations that create perfect photo opportunities for all ages.
Zona Arqueologica Playa del Carmen
10 minutes' walk
Ancient Mayan ruins located in the heart of the city, offering a glimpse into the region's rich history and archaeological significance.
Beach Day at Playa Mamitas
19 minutes' walk
A popular beach with sunbeds, water sports, and vibrant beach clubs, ideal for thrill-seekers and relaxation alike.
Cenote Carwash
5 minutes' drive
Natural swimming holes perfect for snorkeling and relaxing in serene waters, a great escape just a short drive away.
Yoga on the Beach
19 minutes' walk
Outdoor yoga sessions offered at Playa Mamitas, providing relaxation and a connection to nature with the sound of the waves.
Las Brisas
1 minute' walk
A beachfront restaurant offering fresh seafood and local dishes in a casual atmosphere, known for its stunning ocean views.
The Roof Bar
1 minute' walk
A chic rooftop bar featuring signature cocktails and light bites, perfect for enjoying sunsets over Playa del Carmen.
Mr. Dog Del Caribe
3 minutes' walk
Casual eatery specializing in gourmet hot dogs and quick bites, a fun spot for families and food lovers looking for a treat.
Kool Beach Club
19 minutes' walk
A lively beach club known for its music, dancing, and beach parties, perfect for an energetic night out.
Los Fundadores Park
4 minutes' walk
A family-friendly park hosting cultural performances and events, offering a blend of nature and local entertainment.
Getting around
City Centre
Playa del Carmen 8 min · 2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 14 min · 3700 ft
Cozumel (CZM) 51 min · 21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Reviews and Ratings
Real comments from travelers who have already stayed
Review score
Based on 162 verified reviews
9.2 /10
Perfect
92 %
Recommend
Cleanliness
8.6/10
Comfort
9.1/10
Facilities
8.1/10
Free WiFi
9.1/10
Location
9.1/10
Staff
9.0/10
Value for money
8.6/10
Pros
Comfortable bed
Friendly staff
Rooftop terrace
Excellent location
Cons
Dark room
Old furniture
Thin curtains
Guest reviews
based on 40 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Cielo
What is the check-in and check-out policy at Hotel Cielo?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hotel Cielo from Cozumel International Airport?
Hotel Cielo is located 34 km from Cozumel International Airport.
What dining options are available at Hotel Cielo?
Hotel Cielo features an on-site restaurant called Carboncitos, serving traditional Yucatan dishes.
Are there any notable attractions near Hotel Cielo?
Hotel Cielo is just 200 meters from ADO International Bus Station and 500 meters from Playa del Carmen Maritime Terminal.
Is there a shuttle service available from the airport to Hotel Cielo?
A paid airport shuttle service is available for guests traveling to and from the airport.
What amenities are provided in the rooms at Hotel Cielo?
Rooms are equipped with air conditioning, a flat-screen TV, and free Wi-Fi.
How close is Hotel Cielo to the beach?
Hotel Cielo is located just 200 meters from Playa del Carmen Beach.
What breakfast options does Hotel Cielo offer?
An American breakfast is available for an additional charge of 15 USD.
What languages are spoken at the front desk of Hotel Cielo?
The staff at the front desk speaks English and Spanish.
Are there any nearby restaurants to Hotel Cielo?
Nearby restaurants include Pez Vela, Romeo Trattoria Pizzeria, and Karen's Restaurant, all located 0.5 km away.
Is there parking available at Hotel Cielo?
Parking options are available on the corner of 2nd street and 10th Ave, one block from the hotel.
What type of hotel is Hotel Cielo?
Hotel Cielo is a boutique hotel featuring classical Mexican architecture and a beach theme.
Does Hotel Cielo have any special features for guests?
The hotel features a beautiful tiled rooftop terrace offering spectacular views over the sea.