Real comments from travelers who have already stayed
Guest reviews
5.0/10
based on 5 reviews
9.0
9.0/10 based on 263 reviews
Ron
United States,
May
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were incredibly comfortable and spacious, allowing for a restful night's sleep. The individually styled rooms with amenities like robes, tea/coffee making facilities, and air conditioning made it a very convenient stay. However, the lack of variety in dining options was a bit of a letdown. The location was perfect for exploring central Merida, and the hotel's design reminiscent of the Versace mansion created a truly relaxing atmosphere.
Rooms
9.0
The rooms are all individually styled and offer comfortable amenities for a good night's rest.
Service
9.0
The service was top-notch, with excellent housekeeping and assistance with tours and tickets.
Location
10.0
The location is central in Merida, providing easy access to everything and a fantastic setting resembling the Versace mansion.
Dining
8.0
The dining experience was delightful with delicious meals and a beautiful pool view, although more variety in food labeling would have been helpful.
Facilities
9.0
The facilities were plentiful and set in a gorgeous ambiance, perfect for any group or wedding party.
Arthur
United States,
February
2024
8.0/10
What a fabulous stay! The hotel, with its traditional authentic feel, was a welcoming haven thanks to the owner and her fantastic team. The individually styled rooms offered a comfortable nest for a good night's rest, but some inconveniences were present. The location felt daunting at first but turned out to be very safe and convenient, with easy access to the grande plaza and all the attractions. The dining experience, including the proximity to a cute Oppossum family living nearby, stood out as a highlight.
Rooms
8.0
The rooms were individually styled and comfortable for a good night's rest with a traditional authentic feel that we loved.
Service
9.0
The service, including housekeeping and tours/ticket assistance, was top-notch.
Location
8.0
Initially daunting but turned out to be perfect with its proximity to the grande plaza and all the attractions, though there was a slight musty smell around.
Dining
7.0
The dining experience was good, with a direct view of a cute Oppossum family beside our room.
Facilities
8.0
The facilities were good and catered well to our needs.
Friendly staff
Inconvenient room
Eugene
United States,
July
2023
8.6/10
The hotel has a cozy and locally styled room with a large, comfortable bed that guarantees a good night's sleep. However, there was a slight musty smell present. It's conveniently located within walking distance to many attractions in central Merida.
Rooms
8.0
The large, spacious room was beautifully decorated with comfortable bedding made to precise specifications.
Service
9.0
The service was friendly and efficient, offering housekeeping and tour assistance.
Location
9.0
The location is perfect, just a short walk to the center of Merida and close to all the attractions.
Dining
9.0
The dining experience was exceptional, offering delicious meals with a lovely view of the pool.
Facilities
8.0
The facilities were great, including a high-ceilinged reception area and close proximity to various attractions.