Stay at El Sueno Hotel & Spa, Puebla. Luxury Rooms & Guest Experiences with BoutiqueHotel.info

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About the Hotel

9 Oriente 12 Col. Centro Puebla, Puebla, Mexico, 72500

El Sueno Hotel & Spa, a 5-star luxury hotel situated in an 18th century Baroque palace in the historic center of Puebla, features a hot tub, solarium, steam room, and two massage cabins.

Historic Modern Rooms

All rooms at El Sueño Hotel & Spa include original features of the 18th-century residence while maintaining modern amenities. The suites are dedicated to important women in the arts, featuring special details and phrases on the walls relating to these influential figures.

International Dining Options

The hotel restaurant serves international cuisine and brunch at its two onsite establishments. Guests can enjoy meals for breakfast, lunch, and dinner or relax with a drink at the bar.

Comprehensive Spa Services

El Sueno Hotel and Spa offers a range of massage and beauty treatments in its two massage cabins. Guests can indulge in body treatments, facials, and reflexology at the onsite spa, which includes a hot tub and steam room for complete relaxation.

Central Historic Location

Located just two blocks from the city's main square, the hotel provides easy access to the Zocalo, cathedral, and Los Sapos Bazaar. Hermanos Serdan International Airport is 30 km away, with the hotel offering an airport drop-off service.

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Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates

Junior Suite Accept Pets

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Shower

Heating

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Superior Queen Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Air conditioning

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Double Room Two Double Beds

Max:

2 persons

25 m²

Bed options:

2 Double beds

Shower

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

Puebla800 m

Airports

Hermanos Serdan International (PBC) 28.3 km

Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

Wi-Fi

Wi-Fi in rooms

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Adults only
Luggage storage
Smoke detectors
Fire extinguishers

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

9 Oriente 12 Col. Centro Puebla, Puebla, Mexico, 72500

Map view

9 Oriente 12 Col. Centro Puebla, Puebla, Mexico, 72500

City landmarks

Church

Church of Santo Domingo

750 m

Landmark

Mercado el Parian

890 m

Bridge

Bubas Bridge

930 m

Landmark

El Parian

890 m

Museum

Casa De Los Hermanos Serdan

810 m

Landmark

Fundacion Jose Luis Bello y Zetina y Museo

660 m

Park

Historic area of Los Fuertes

2.3 km

Gallery

The neighborhood artist

1.1 km

Museum

Museo Regional Casa de Alfenique

730 m

Landmark

Templo de San Francisco

770 m

Landmark

Escultura del Senor de las maravillas

1.2 km

Square

Paseo Bravo

1.4 km

Landmark

Museo de Arte Popular Santa Rosa de Lima

1.1 km

Museum

Poblano Museum of Popular Art

1.1 km

Nearby

Park

Zocalo

510 m

Museum

Museo Amparo

120 m

PueblaMexico

Biblioteca Palafoxiana

370 m

cnr Avs 3 Oriente & 16 de Septiembre

Cathedral of Puebla

480 m

PueblaMexico

Alley of the Frogs

530 m

Museum

La Casa Del Mendrugo

350 m

Av. Juan de Palafox y Mendoza

Templo del Ex-Hospital de San Roque

390 m

Gallery

Museo Poblano de Arte Virreinal

580 m

Museum

Automobile Museum Puebla

440 m

Museum

Museo Jose Luis Bello y Gonzalez

420 m

Calle 2 Nte 2

Museo Universitario Casa de los Munecos

440 m

Church

La Compania Templo del Espiritu Santo

460 m

Museum

Living Museum Puebla

250 m

16 de Septiembre 507

Casa del Dean

160 m

Library

Profetica

300 m

Square

Bazar los Sapos

390 m

Restaurants

Augurio

40 m

Avenida 9 Oriente Número 16

Utopia, Belgian Beer & Bistro

70 m

Avenida 9 Oriente 6 Centro Histórico

Hormiga Negra

250 m

Av. 7 Oriente #5 Terraza Col. Centro Terraza

La Conjura

120 m

Calle 9 Oriente 201. Centro Historico

El Capricho de San Antonio

130 m

Avenida 9 Oriente 203

Casona 703

160 m

Avenida 16 de Septiembre 703 Puebla Downtown

Santoua

210 m

Calle 2 sur # 1103 a Una Calle Del Museo Amparo

Frenchies Cafe

310 m

Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral

Fonda Margarita

310 m

5 Poniente

Reviews and Ratings

Real comments from travelers who have already stayed

60%

said they enjoyed their stay and plan to return.

6.0/10

Guest rating

Rooms

6.7

Location

8.7

Service

7.3

Dining

7.0

4.5/5 based on 352 reviews

#19 of 126 hotels in Puebla based on Tripadvisor

Kathy

United States, May 2024

6.6/10

The hotel offers a stunning design-style experience, but some aspects like room comfort and service need improvement. The location is perfect for exploring the city.

Rooms

5.0

The room didn't match the pictures, with an intrusive grey metal silo inside. The bedding was excessive for the heat, and the AC and refrigerator were noisy. The room had a strong scent.

Service

6.0

The service was a mixed bag, some staff were aloof while others were professional and attentive. They assisted with various needs but didn't meet the guest-centered standard.

Location

8.0

The hotel sits just in front of the bar and restaurant, making it convenient for exploring the city and enjoying local cuisine.

Dining

7.0

The food quality varied, but some meals were delicious. The dining experience had its ups and downs.

Facilities

7.0

The little dip pool, though in a public area, offers some relaxation possibilities.

Michael

United States, March 2024

8.0/10

The hotel has a great location, just steps away from the downtown scene in beautiful Puebla. The rooms are nicely designed but lack drawers and have plastic-like wooden floors. The service was excellent and made great efforts to meet our needs. The dining experience is a nice perk with varying food quality. Overall, a lovely mix of tradition and new in Puebla.

Rooms

7.0

The rooms are of minimalist design and nicely done, but lack drawers and have plastic-like wooden floors.

Service

9.0

The service was excellent, attending to all our needs.

Location

9.0

The location is ideal, steps away from downtown Puebla with a nice mix of tradition and modernity.

Dining

7.0

The dining experience offers a nice perk with varying food quality.

Facilities

8.0

The hotel offers various facilities to enhance your stay.

William

United States, July 2023

8.0/10

The hotel truly had a dreamy feel with unique room concepts like the beautiful bathtub and charming balcony overlooking the city. However, the lack of windows might make you feel a bit enclosed. The service was a mix of indifferent and friendly, but Manuel stood out with his attentive care. The location was perfect for exploring the Centro Historico, blending a relaxing tropical vibe with proximity to key attractions. The dining experience offered a varied array of local dishes, though the quality could vary. Overall, a place filled with splendid little details and a touch of magic.

Rooms

8.0

I felt like I was at a Mexican wedding reception trying to find my room with no windows, but once inside, the beauty of the room with its lovely bathtub and city-view balcony was mesmerizing.

Service

7.0

While the service was a mixed bag, Manuel's charming and attentive care stood out and made the stay memorable.

Location

9.0

The hotel's location gave off a relaxing tropical vibe near the city center, making it convenient for exploring all the delights of the Centro Historico.

Dining

7.0

The dining experience was delightful with a variety of local dishes, even though the food quality could be inconsistent at times.

Facilities

9.0

The facilities were top-notch, including all the essential services one might need during a stay.