Real comments from travelers who have already stayed
68%
said they enjoyed their stay and plan to return.
6.8/10
Nice
Rooms
7.0
Location
7.0
Service
7.2
Dining
6.6
Guest reviews
6.8/10
based on 5 reviews
8.5
8.5/10 based on 86 reviews
Duane
United States,
January
2025
7.0/10
My stay at this hotel was overall quite pleasant. The rooms were comfortable and included breakfast, which was a nice touch. I appreciated the quiet location, perfect for unwinding, but some amenities could use a little improvement. The value felt reasonable, though there's room for enhancement in certain areas.
Rooms
7.0
The rooms were comfortable but sadly had no windows to daylight, which made them feel a bit claustrophobic.
Service
7.0
The service was decent, with housekeeping keeping everything clean, although I didn't utilize any other additional services.
Location
8.0
I found the hotel situated in the Aldea Zama area of Tulum, which is a private area that offers a nice chill vibe.
Dining
7.0
Breakfast was included and featured at least some quality ingredients, but I would have loved a bit more variety.
Facilities
6.0
Facilities were good, but I felt they could improve on amenities for a fully luxurious experience.
Robert
United States,
January
2025
6.6/10
I really enjoyed my stay at this hotel. The rooms were clean and comfortable, which made for a relaxing experience after long days. The location in the Aldea Zama area of Tulum was quite convenient, being just a short distance from the beach. However, the dining options could have been better, especially when it comes to breakfast varieties. Overall, it's a decent place for the price, though some amenities could use improvement.
Rooms
7.0
The rooms were clean and comfortable, although they didn't have any windows for natural light.
Service
6.0
The service was adequate, but nothing stood out as exceptional.
Location
9.0
This hotel's location in Aldea Zama is perfect for getting to the beaches easily.
Dining
5.0
Breakfast included quality ingredients, but the options were limited.
Facilities
6.0
Facilities were okay, although they lacked some extra amenities I was hoping for.
Jordan
United States,
December
2024
7.0/10
I had a nice stay at the hotel, tucked away in the Aldea Zama area of Tulum. The rooms were pretty decent, although they didn't have windows letting in daylight, which made them feel somewhat closed off. The breakfast offered was included and had some tasty options. One downside was that it felt a bit out of the way from the busy tourist spots. Overall, though, the value for money was good, especially considering the amenities provided.
Rooms
7.0
The rooms were clean but lacked natural light, making them feel a bit confining.
Service
8.0
Service was quite good, with attentive housekeeping that kept everything tidy.
Location
6.0
Tucked away in a private area, it felt peaceful yet was a bit far from the main attractions.
Dining
7.0
Breakfast was included and prepared with at least quality ingredients, which was a nice touch.
Facilities
7.0
The amenities were quite nice, but I wish there were more options for recreational activities.
Joseph
United States,
December
2024
7.2/10
I stayed at this hotel recently, and I found it to be a mixed bag. The rooms were generally clean and comfortable, but they lacked natural light, which was a downside for me. I appreciated the modern amenities, but the location was a bit tricky to find initially, especially for taxis. The breakfast included was decent and made from quality ingredients, but I felt that the dining options could have been more extensive. Overall, it was a good value for money, but there were definitely some areas for improvement.
Rooms
7.0
The rooms were clean and comfortable, but they didn't have any windows, which made them feel a bit closed off.
Service
8.0
The staff was quite helpful and attentive, which added to my experience at the hotel.
Location
6.0
The hotel is in a private area and was a bit difficult for the taxi to locate, but it was in a nice quiet neighborhood.
Dining
7.0
Breakfast was included and made with quality ingredients, but I wished there were more options beyond the basics.
Facilities
8.0
The amenities were modern and functional, but I didn't have the chance to use the pool, since it was a short stay.
Chris
United States,
September
2024
6.6/10
I had a pleasant stay at this hotel which is tucked away in a quiet area of Aldea Zama, perfect for relaxing. The rooms were modern and comfortable, but they could definitely use windows for natural light. The service was nice, but finding the hotel was a bit of a challenge for taxi drivers. The dining options had quality ingredients, making breakfast enjoyable, though I wish there were more variety. Overall, it's a good spot for a peaceful getaway, but not without its quirks.
Rooms
7.0
The rooms were modern and comfortable but lacked windows for natural light.
Service
7.0
The service was friendly, but taxi drivers struggled to find the hotel.
Location
6.0
Located in a private area of Aldea Zama, it's a nice place to chill, though a bit tricky for taxis to locate.
Dining
7.0
Breakfast featured quality ingredients, but I would have loved more options.
Facilities
6.0
The hotel provided essential amenities, but nothing stood out as outstanding.
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