Welcome to Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World – Tulum
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Hairdresser
- Coffee shop
- Fire extinguishers
- Key access
Sports & Fitness
- Snorkelling
- Canoeing
- Hiking
- Cycling
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Game room
Spa & Leisure
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Solarium
- Jacuzzi
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
I had a wonderful stay at this hotel. The rooms were gorgeous, luxuriously comfortable, and smelled amazing. They were exceptionally clean and equipped with all the useful amenities like coffee facilities and a fridge. The service was top-notch with great staff both at reception and in the restaurant, offering delicious food and fantastic cocktails. The location was perfect for relaxation and outdoor activities in the jungle. The dining experience was varied and satisfying with a good variety of local and western food. The facilities were well-maintained and added to the overall experience.
The hotel offers a beautiful, luxurious stay with exceptional cleanliness and comfort. The friendly staff goes above and beyond to take care of guests, and the location is perfect for relaxation and outdoor activities. However, the dining options may lack variety at times.
My stay at the hotel was a mix of impressive and disappointing aspects. The beautiful rooms, meticulously cleaned and decorated with local traditional materials, were a highlight. However, the abundance of mosquitoes outdoors limited our enjoyment. The service was exceptionally professional and friendly, showcasing the care and love of the place by the owners and staff. The location, although dreamy and perfect for relaxation and outdoor activities, was slightly marred by cleanliness issues in some areas. The dining experience offered a good variety of local and western food, but the menu repetition for lunch and dinner could have been improved.