Caramel, A Grecotel Resort To Live is a 5-star beachfront haven featuring the laidback ambience of an island settlement with the elegance and amenities of a modern luxury resort.
Luxurious Villa Accommodations
Caramel's individually designed villas filled with sumptuous antiques and hand-painted tiles offer 32 suites in the main building including Family and Junior suites with private garden and the Caramel Luxury Suite Private with a sea-view terrace and outdoor whirlpool bath.
Gourmet Dining Experience
Caramel the Restaurant is the ideal spot to start your day with a vibrant breakfast on sun-kissed terraces or enjoy dinner overlooking the stunning landscape, offering an extraordinary version of eggs benedict with smoked salmon or bacon and poached eggs drizzled with truffle oil served with artichoke puree.
Refreshing Leisure Facilities
Long leisurely strolls in the gentle surf and lazy days splashing around the pool's shimmering turquoise waters will refresh you-body and soul, while guests can get fit in the gym equipped with the latest Star Trac electronic cardio-fitness machines.
Historic Town Location
Rethymnon, the third largest town on Crete, is an intriguing mixture of old-world charm and lively Cretan life, while Grecotel Caramel Resort is located 75 km from Souda.
Cultural Exploration Opportunities
Guests can be amongst the first to explore the new Eleutherna Museum and Archaeological Park set in the gorgeous Cretan landscape at the foothills of Crete's highest mountain or be a farmer for a day at Agreco, a fairytale traditional farm where families experience traditional Cretan life.
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Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Real comments from travelers who have already stayed
90%
said they enjoyed their stay and plan to return.
friendly staff
great location
not practical seating
busy terrace during peak times
9.0/10
Perfect
Rooms
8.4
Location
8.2
Service
9.2
Dining
8.4
Guest reviews
9.0/10
based on 5 reviews
9.5
9.5/10 based on 216 reviews
Christian
United Kingdom,
February
2024
8.0/10
The hotel is a hidden gem, offering a lovely stay with minor room size concerns. The service is exceptional, especially from the Restaurant Manager. The location allows for easy exploration to various attractions. The dining experience is varied and enjoyable, although nothing extraordinary.
Rooms
7.0
The rooms were a bit small but nice, with comfortable beds and loungers for everyone.
Service
9.0
The service went above-and-beyond, with outstanding and friendly staff, particularly Oggy the Restaurant Manager.
Location
8.0
The location offers easy access to attractions like Spinalonga and Chania, but can get crowded at peak times.
Dining
8.0
The dining options are of high standard and varied, providing a good culinary experience.
Facilities
8.0
The facilities are well-maintained and offer a pleasant experience.
William
United Kingdom,
January
2024
8.8/10
I had a wonderful time at the hotel with its spacious rooms featuring a lovely comfy bed, sitting area, and a private terrace overlooking our garden. The location was great, although some furnishings didn't match our taste, but the cleanliness was top-notch!
Rooms
9.0
The rooms were spacious, clean, and simply amazing despite some furniture not suiting our style.
Service
9.0
The service was exceptional, from the friendly and professional staff at all times to the attentive care from reception to housekeeping.
Location
9.0
The hotel was creatively designed, allowing easy travel to various attractions, with well-lit pathways at night and staff dedicated to making our stay perfect.
Dining
8.0
The dining experience was very good, offering amazing egg dishes and a great selection that catered even to those with dietary restrictions.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable and enjoyable stay.
Richard
United Kingdom,
December
2023
8.8/10
I absolutely loved staying at this hotel! The rooms were beautifully designed with lovely cabanas for relaxing, including the main building and separate small apartment blocks set out in a village style complex. The comfy bed, sitting area, and private terrace overlooking our own garden space made it a perfect retreat. The location was simply gorgeous, allowing us to easily explore major highlights like Spinalonga, Zeus Cave, and Elafonissis. The dining experience was delightful with a generous buffet, and the facilities were top-notch. The only downside was the bustling area along the old Heraklion to Rethymno road. Overall, a fantastic stay!
Rooms
9.0
The rooms were stunning with beautiful cabanas for relaxing and a cozy sitting area. The private terrace overlooking the garden space was a highlight.
Service
9.0
The service was exceptional; every request was handled promptly and efficiently, from parking the car to luggage assistance.
Location
9.0
The location was absolutely gorgeous, allowing easy access to major attractions and offering a beautiful terrace overlooking the pool.
Dining
8.0
The dining experience was fantastic, especially with the expansive buffet offerings and accommodating options like sheep's milk yoghurt for the lactose intolerant.
Facilities
9.0
The facilities were excellent, providing everything we needed for a comfortable and enjoyable stay.
Andrew
United Kingdom,
December
2023
9.0/10
The hotel offers lovely rooms with a private terrace and garden, featuring a large living room and a cozy bedroom upstairs. The experience was amazing, although some furniture did not suit our taste. The lobby floor was impressive, adding to the charm of the stay.
Rooms
9.0
The rooms were simply amazing, with a private terrace and garden, a large living room, and a bedroom upstairs.
Service
10.0
The service was outstanding, from the reception to the kids' club and bar staff. Oggy, one of the managers, was a great character. The staff, especially Persa at the front desk, were friendly, welcoming, and very helpful.
Location
8.0
The location was by the beach and close to Rethymno, offering a lovely terrace overlooking the pool. It provided convenient access to everything in Rethymno and a large rear garden with views down the path to the beach.
Dining
9.0
The dining experience was exceptional, with freshly cooked dishes to order and a morning glass of bubbly. The availability of breakfast until 11:00 allowed a relaxed start to the day.
Facilities
9.0
The hotel facilities, including Grekoland's children's room, sports ground, room service, and shuttle services, were great additions to the overall experience.
Gregory
United Kingdom,
September
2023
8.4/10
I had a wonderful time at this hotel. The rooms were perfect for us, with a private terrace and garden, along with a cozy living room and a bedroom upstairs. The relaxed vibe around the pool was great, although there could have been more practical seating options.
Rooms
8.0
The rooms had a nice relaxed feel with plenty of seating by the pool. The private terrace and garden were a lovely touch.
Service
9.0
The service here was outstanding, especially Persa at the front desk who went above and beyond to ensure I had plenty of options throughout my stay.
Location
7.0
The hotel is located just by the beach in a beautiful spot close to Rethymno. The terrace overlooking the pool was popular, although it could get busy during peak times.
Dining
9.0
The dining experience was exceptional, with high standard and varied options each evening. One of my favorite moments was enjoying the lovely food.
Facilities
9.0
The facilities here were fantastic, offering everything I needed for a comfortable stay.
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