Welcome to The Condado Plaza Hotel – San Juan

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From159US$ /night
Check-in
10Sept2025Select date
Check-out
11Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

999 Ashford Avenue, San Juan, Puerto Rico, 907

The Condado Plaza Hotel, a 4-star property in Condado, one of the forty subbarrios of Santurce in San Juan, Puerto Rico, features contemporary, chic rooms and suites offering every modern comfort and views unlike any in San Juan.

Panoramic View Rooms

Guest rooms in Laguna Tower or Ocean Tower each include floor-to-ceiling windows and private balconies with ocean, lagoon or city views. The Condado Plaza Hotel offers ocean view rooms with additional amenities including ergonomic chairs, spacious workstations, and large bathrooms.

Diverse Dining Options

Starbucks offers fresh brewed coffee and a variety of sandwiches, salads and baked pastries. Family style service, classic pasta dishes, pizzas, and an extensive selection of gelatos and desserts make this casual restaurant an ideal choice for breakfast and dinner.

Pools and Recreation

The Condado Plaza Hotel's main pool area features a freeform pool with a swim-up bar and a waterslide set inside a castle-like tower. Facilities include four attractive pools, nine independently owned restaurants and bars, a practical fitness center, and access to an uncrowded beach.

Central San Juan Location

Located a short walk from Condado and five minutes from Old San Juan, the hotel provides convenient access to the Convention Center and Luis Muñoz Marín International Airport. The on-site tour desk can arrange area excursions and activities such as water sports.

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Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
King Room BathTub Disability Access
Max:
2 persons
36 m² 
Bed options:
1 King-size bed
Heating
Balcony
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Junior King Suite Balcony
Max:
2 persons
39 m² 
Bed options:
1 King-size bed
Heating
Balcony
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Queen Room Balcony Oceanfront
Max:
2 persons
36 m² 
Bed options:
2 King Size Beds
Heating
Balcony
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Getting around

A guide to all available transportation options

City Centre
San Juan 1.1 km
Airports
Fernando Luis Ribas Dominicci (SIG) 2.9 km
Luis Munoz Marin International (SJU) 11.4 km
Train
Sagrado Corazon Station 3.5 km
Underground
Sagrado Corazon Metro Station 3.5 km
Hato Rey 4.2 km

Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Jacuzzi
  • Shallow end

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

999 Ashford Avenue, San Juan, Puerto Rico, 907
Map view
999 Ashford Avenue, San Juan, Puerto Rico, 907
Nearby
Condado Beach
370 m
Beach
Playita del Condado
150 m
Restaurants
Cafe Caribe
1.0 km
999 Ave Ashford
Crepe Maker
1.1 km
902 Avenida Ashford
La Marqueta
80 m
1005 Ave Ashford Condado Beach
Crazy Pulpo
130 m
1025 Ave Ashford
Jose Enrique
240 m
1021 Ave Ashford
Waikiki
280 m
1025 Cond Ashford Plz Condado
aMare Restaurant
430 m
1045 Ave Ashford
Aqua Restaurant
430 m
1045 Cond Ashford Plz

Reviews and Ratings

Real comments from travelers who have already stayed
62%
said they enjoyed their stay and plan to return.
Great location
Balcony with view
Significantly leaking bathroom
Thin crispy fries
6.2/10
Nice
Rooms
6.3
Location
8.7
Service
7.3
Dining
6.3
Guest reviews
6.2/10
based on 5 reviews
7.1
7.1/10 based on 390 reviews
Bill
United States, February  2024
7.0/10

The hotel is situated in a very safe area by a bridge which crosses the road on the Mezzanine level, right on the ocean. The Condado neighborhood offers a safe environment for leisurely walks. The room's poor condition was a downside, needing multiple cleanings, especially the bathroom that had significant leaks from the ceiling. Nonetheless, the bathroom was aesthetically pleasing and deserving of a photo.

Rooms
5.0
The room required multiple cleanings due to poor conditions, especially in the bathroom, which had significant leaks from the ceiling, but the bathroom itself was photo-worthy.
Service
7.0
The service provided car hire, dry cleaning, housekeeping, shops/commercial services, laundry, and tours/ticket assistance, which added convenience to the stay.
Location
8.0
The hotel is located right on the ocean, offering a protected calm water beach area, perfect for relaxation. The Condado neighborhood is very safe for exploring on foot.
Dining
7.0
Dining options were not included, but the hotel did offer delicious vegetarian dishes for those with dietary preferences.
Facilities
8.0
The facilities were adequate, providing all necessary amenities for a comfortable stay.
John
United States, August  2023
7.4/10

The hotel is located in a very safe area in the Condado neighborhood, by the taxis in San Juan, and close to everything. The rooms feature a balcony with great views, but some issues with a significantly leaking bathroom from the ceiling. The dining experience offers thin crispy fries, and the facilities are decent with various services available.

Rooms
7.0
Rooms with a balcony and view, but some rooms have a significantly leaking bathroom from the ceiling.
Service
8.0
Service includes car hire, dry cleaning, housekeeping, shops/commercial services, laundry, and tours/ticket assistance.
Location
9.0
The hotel is in a very safe area in the Condado neighborhood, by the taxis in San Juan, close to everything, and on the ocean side.
Dining
6.0
The dining experience offers thin crispy fries.
Facilities
7.0
The facilities are sufficient, offering a range of services and amenities.
Great location
Significantly leaking bathroom
George
United States, July  2023
7.4/10

I had a mixed experience at this hotel. The location was superb, right on the waterfront and in a very safe area, perfect for exploring the Condado neighborhood. The rooms were decent but had a significant issue with a leaking ceiling in the bathroom. The service was good overall, offering convenient amenities like car hire and tours, but I had to request multiple cleanings for the bathroom. The dining options were limited to Italian grilled meat, which was not included in the price. Despite these shortcomings, the hotel's facilities were well-maintained and offered a comfortable stay.

Rooms
7.0
The rooms were clean on several occasions, especially the bathroom, but had a significant leak from the ceiling.
Service
7.0
The service was satisfactory, offering car hire, dry cleaning, and housekeeping services.
Location
9.0
The hotel is ideally located on the beach, with easy access to a wonderful Brazilian steak house and set in a very safe neighborhood.
Dining
6.0
The dining options were limited to Italian grilled meat and were not included in the stay.
Facilities
8.0
The hotel's facilities were well-maintained and provided a comfortable stay.
beachfront
leaking bathroom
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Check-in
10Sept2025Select date
Check-out
11Sept2025Select date
Rooms and Guests2 Guests, 1 Room