Welcome to Mandarin Oriental, Santiago – Santiago
About the Hotel
Mandarin Oriental, Santiago, the first Mandarin Oriental in South America, features 310 spacious rooms in the exclusive residential district of Las Condes, known as the heart of the city's commerce and tourism.
Elegant Room Design
Each room showcases polished wood, modern carpet and neutral color hues with a large bathroom equipped with an
Distinctive Dining Options
Senso is a
Wellness and Recreation
Prime City Location
Located in the exclusive residential district of Las Condes, the hotel offers easy access to Santiago airport (25 km away) and downtown. The
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is in a good/central location in Vitacura with easy access to excellent restaurants. The rooms are outdated and in need of renovation, with some issues like cold showers. The staff is friendly, but there are better value options nearby.
The hotel offers a good central location in Vitacura with nice restaurants and friendly staff. The rooms are comfortable but show signs of aging, needing renovation to truly match a five-star standard. While there are better value options nearby, the location is convenient for exploring the area.
The hotel offers large rooms with panoramic views of the Andes, but they are showing signs of age and need renovation. The location is good in Vitacura, with friendly staff and decent dining options, although there are better alternatives nearby. The service is courteous but lacks five-star standard in some areas.
The hotel is currently under renovation and experiencing noise issues, making it a bit challenging to have a peaceful stay. However, the helpful and friendly service staff compensate for some of the inconvenience. The central location is a plus for exploring nearby attractions, yet it may not be the most ideal for tourists. The dining options could be improved to offer more variety, but the views are spectacular.
The hotel rooms were very large, impressively ready by 10:30 am, but experienced jack hammering until 6 p.m., leading to dust in the room. The service was mixed, with some loud cleaning activities but exceptionally friendly and helpful staff. The location was central with easy access to a mall and restaurants, though a bit far from the town center. The dining experience had its highlights and low points. The facilities were decent overall.
My stay at the hotel was a mix of good and not-so-great experiences. The central location in Vitacura was convenient, surrounded by nice restaurants, but the aging rooms and occasional cold showers were a downside. The friendly staff made me feel welcome, even though the property is in need of renovation. While there are better options across the street for a similar price, the hotel was not a total disappointment.
