Av. Tulum Con Crucero Av. Coba En El Hostal Chalupa
Ristorante Sale & Pepe Tulum
520 m
Avenida Tulum
El Suspiro
580 m
Avenida Coba
alkimia
660 m
Av. Satelite Sur Entre Sol y Venus Local 20
Reviews and Ratings
Real comments from travelers who have already stayed
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 553 reviews
Ruth
United States,
December
2023
8.8/10
I absolutely loved staying at this hotel! The location was perfect, right on the edge of town and so close to the beautiful beach. The rooms were spacious and had a lovely patio where I could relax with the natural air flowing in, plus the double beds were a big plus. The service was top-notch, with fantastic housekeeping and a convenient shuttle service available. The dining experience was a highlight with delicious regional products, although I wish there were a bit more options included in the fee. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious, clean, and comfortable, with a lovely patio to enjoy the natural air and double beds for a restful night's sleep.
Service
9.0
The service was exceptional, with attentive housekeeping and a convenient shuttle service available for guests.
Location
9.0
The hotel's location was fantastic, close to both the city center of Tulum and the beach, making it a perfect choice for exploring the area.
Dining
8.0
The dining experience was delightful, with high-quality dishes prepared by a talented chef using regional products. However, I wish there were a few more options included in the fee.
Facilities
9.0
The hotel's facilities were great, offering everything needed for a comfortable and enjoyable stay.
Joey
United States,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The location is superb, on the edge of town but super close to the beach and stunning ruins. The rooms were cozy and equipped with everything I needed, including a relaxing hammock and double beds. The service was top-notch, from the helpful housekeeping to the convenient paid shuttle service. The dining experience, prepared by a talented young chef, offered high-quality Japanese food but had limited options included in the fee. The facilities were great, especially the gorgeous open-air restaurant. However, the price was a bit on the higher side, and there were few choices in the dining package.
Rooms
9.0
The rooms were lovely, with perfect air conditioning and a nice natural breeze. The double beds were so comfortable, and the hammock added a nice touch.
Service
9.0
The service was exceptional, with attentive housekeeping and convenient shuttle options available for an additional cost.
Location
10.0
The hotel's location was a dream come true - close to nature, ruins, and the beach. The stunning open-air restaurant provided a fantastic atmosphere.
Dining
8.0
The Japanese cuisine served by the talented chef was of excellent quality, but the options included in the fee were limited.
Facilities
9.0
The hotel's facilities were fantastic, especially the gorgeous open-air restaurant. However, the dining package could have offered more choices.
Barry
United States,
July
2023
8.8/10
Staying at this hotel was a fantastic experience! The rooms with a patio were so cozy, and the aircon worked perfectly. Having a terrace was a lovely bonus. The service was exceptional with great housekeeping and a convenient airport shuttle. The location was ideal - on the edge of town but close to the beach, making it super convenient. The dining, especially the dishes by a young talented chef, was top-notch. The facilities were modern and well-maintained, offering great value for money.
Rooms
9.0
The rooms with a patio were cozy and the aircon worked perfectly.
Service
9.0
The service was exceptional, with great housekeeping and a convenient airport shuttle.
Location
9.0
The hotel's location on the edge of town but close to the beach was ideal.
Dining
8.0
The dining experience, especially the dishes by a young talented chef, was top-notch.
Facilities
9.0
The facilities were modern and well-maintained, offering great value for money.