What is the check-in and check-out policy at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Welcome to Hard Rock Hotel Cancun – Cancun
484US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.1
7.6
4.3
4.5
Loved by Hard Rock Hotel Cancun guests
"The music details all over the hotel were terrific; it was worth it if you are a music lover."
"We loved the really big infinity pool overlooking the pristine beach."
"Our room had this amazing ocean view."
Amenities
Hard Rock Hotel Cancun offers a range of facilities, including an
Rooms
The hotel provides a variety of accommodations with stunning sea views. Each room is equipped with
Location
Located on Boulevard Kukulcan, the hotel is just 7.8 miles from Cancun Airport. The property sits within the vibrant
Wellness
The hotel's
Dining
Dining options include diverse cuisines at the hotel's restaurant, which caters to all tastes. Guests can enjoy a variety of beverages at the
Highlights
Location: Hotel Zone, 7.8 miles from Cancun Airport
Rooms: Family rooms and accessible options available
Amenities: Infinity pool with stunning sea views
Dining: On-site restaurant with diverse cuisine
Must-do experiences
- Savor Tacos al Pastor at El Fogoncito for an unforgettable meal.
- Visit the Maya Museum for a deep dive into local history and culture.
- Check out the vibrant Mercado 28 for unique crafts and souvenirs.
- Enjoy a sunset at Playa Delfines, known for its stunning views.
- Try a refreshing coconut from a beach vendor for a tropical treat.
View all
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Suite
2 persons
640 sq. feet
1 King-size bed and 1 Sofa bed
Bathtub
room details
Deluxe Double Room
2 persons
435 sq. feet
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
The Hard Rock Hotel Cancun showcases a delightful array of dining options that invite guests to explore diverse culinary traditions. From vibrant Mexican flavors to refined Asian dishes, each restaurant offers a unique atmosphere tailored for family gatherings or intimate dinners.
Zen
Asian
Ambiance
Family-friendly dining space featuring a refined yet welcoming atmosphere.
Key Offerings
Savor expertly prepared dishes that highlight the best of Asian cuisine, perfect for both breakfast and dinner experiences.
Reservation
Recommended.
Open for breakfast and dinner.
Ciao
Italian
Ambiance
Casual, family-friendly setting that embraces traditional Italian warmth.
Key Offerings
Delight in classic Italian fare throughout the day, including fresh pasta, pizza, and seasonal specialties.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Frida
Mexican
Ambiance
Family-friendly environment reflecting traditional Mexican culture and decor.
Key Offerings
Experience authentic Mexican dishes for breakfast, lunch, and dinner, with vibrant flavors and fresh ingredients.
Reservation
Recommended.
Open for breakfast, lunch, and dinner.
Pizzeto
Pizza
Ambiance
Family-friendly atmosphere perfect for casual gatherings.
Key Offerings
Indulge in a variety of delicious pizzas, ideal for lunch or a relaxed dinner with loved ones.
Reservation
Not needed.
Open for lunch and dinner.
Toro
Steakhouse
Ambiance
Family-friendly dining room with a cozy and elegant setting.
Key Offerings
Relish expertly grilled steaks and a selection of hearty sides, available for dinner.
Reservation
Recommended.
Open for dinner.
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.0
mi
Landmark
Backstage Theatre
4100 ft
Mall
Luxury Avenue
5100 ft
Beach
Playa Marlin
1.3
mi
Aquarium
Interactive Aquarium
1.4
mi
Mall
Kukulcan Mall
5100 ft
Beach
Playa Delfines
2.1
mi
Landmark
Dolphinaris Cancun
3000 ft
Mall
Kukulcan Plaza
5100 ft
Landmark
Museo Sensorial del Tequila
5100 ft
Museum
Museo Subacuatico de Arte
1.2
mi
Landmark
Aquaworld
2400 ft
Night club
H Roof
3000 ft
Shopping Area
Luxury Avenue Cancun
5100 ft
Landmark
Extreme Games Cancun
3300 ft
Museum
Cancun Wax Museum
1.5
mi
Landmark
San Miguelito
1.3
mi
Event hall
Oasis Arena
4300 ft
Landmark
El Rey Archaeological Zone
2.1
mi
Landmark
Luxury Avenue Shopping Mall
4400 ft
Landmark
Playa Ballenas
4700 ft
Landmark
Underwater Museum NO MUSEO
1.0
mi
Landmark
Marlin Beach
1.1
mi
Landmark
Yamil Lu'um Archeological Site
1.6
mi
Landmark
Scorpion's Temple ruins
1.6
mi
Museum
MUSA Underwater Museum
1.1
mi
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Gustino Italian Grill
1300 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
1300 ft
Mz. 53
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes walking
Mayan history and artifacts in a serene setting, featuring outdoor exhibits and guided tours available.
Cancun Wax Museum
25 minutes walking
Interactive displays featuring lifelike figures of celebrities and historical icons, perfect for all ages and photo opportunities.
El Rey Archaeological Zone
35 minutes walking
Ancient Mayan ruins surrounded by iguanas, offering insights into pre-Columbian life, providing guided tours.
Gustino Italian Grill
5 minutes walking
Elegant atmosphere with authentic Italian cuisine. Signature dishes include fresh pasta and gourmet pizzas.
Nebbiolo Ristorante
5 minutes walking
Charming and romantic setting serving Mediterranean dishes, featuring seasonal ingredients and fine wines.
Vicente Asador De Brasa
10 minutes walking
Authentic Mexican barbecue with a casual vibe. Notable for its grilled meats and vibrant salsas.
The Blue Water Grill
5 minutes walking
Seafood-centric menu in an inviting setting. Famous for fresh catch dishes and tropical cocktails.
H Roof
11 minutes walking
Stylish rooftop bar offering stunning views and live music. A great spot for evening cocktails and vibrant ambiance.
Extreme Games Cancun
13 minutes walking
An adrenaline-pumping venue with activities like bungee jumping and zip-lining, perfect for thrill-seekers.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Real comments from travelers who have already stayed
Pros
Clean beach
Friendly staff
Comfy bed
Music details
Cons
Long wait
Noisy hall
Repetitive food
Guest reviewsOpen reviews
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is located 16 km from Cancún International Airport, approximately a 21-minute drive.
What dining options are available at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants, including Frida which serves dinner and Pizzeto which offers lunch.
Is there a spa at Hard Rock Hotel Cancun?
Yes, the hotel includes a full-service spa offering a range of treatments such as massages and facials.
What recreational activities can guests enjoy at Hard Rock Hotel Cancun?
Guests can enjoy activities such as billiards, table tennis, tennis, karaoke, and live music performances.
Is parking available at Hard Rock Hotel Cancun?
Yes, private parking is available on-site free of charge without the need for a reservation.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a shower.
What food options are available nearby Hard Rock Hotel Cancun?
Nearby restaurants include Ciao (0.5 km), Olio (0.5 km), and Zen (0.5 km).
Does Hard Rock Hotel Cancun offer a kids' club?
Yes, the hotel has a kids' club providing entertainment and activities for younger guests.
How far is Hard Rock Hotel Cancun from La Isla Shopping Mall?
The hotel is located 4 km from La Isla Shopping Mall.
What kind of pool facilities are available at Hard Rock Hotel Cancun?
The hotel features an infinity pool, a children's pool, and three hydro spa tubs, including an adults-only area.
Are there any accessibility options available at Hard Rock Hotel Cancun?
The hotel provides wheelchair access and other amenities to accommodate guests with limited mobility.
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