What is the check-in and check-out policy at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Welcome to Hard Rock Hotel Cancun – Cancun
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
- Close to the beach
Very good
7.9
7.6
4.2
4.5
5-Star All-Inclusive Resort in Cancun
Amenities
Hard Rock Hotel Cancun offers a range of facilities, including an
Rooms
The hotel provides a variety of accommodations with stunning sea views. Each room is equipped with
Location
Located on Boulevard Kukulcan, the hotel is just 7.8 miles from Cancun Airport. The property sits within the vibrant
Wellness
The hotel's
Dining
Dining options include diverse cuisines at the hotel's restaurant, which caters to all tastes. Guests can enjoy a variety of beverages at the
Highlights
Location: Hotel Zone, 7.8 miles from Cancun Airport
Rooms: Family rooms and accessible options available
Amenities: Infinity pool with stunning sea views
Dining: On-site restaurant with diverse cuisine
Must-do experiences
- Savor Tacos al Pastor at El Fogoncito for an unforgettable meal.
- Visit the Maya Museum for a deep dive into local history and culture.
- Check out the vibrant Mercado 28 for unique crafts and souvenirs.
- Enjoy a sunset at Playa Delfines, known for its stunning views.
- Try a refreshing coconut from a beach vendor for a tropical treat.
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
- Triple Room2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe King Ocean View Classic2 persons40 sq. feet1 King-size bedOcean viewAir conditioningBalconyroom details
- Diamond Ocean View King2 persons40 sq. feet1 King-size bedOcean viewAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
The Hard Rock Hotel Cancun showcases a delightful array of dining options that invite guests to explore diverse culinary traditions. From vibrant Mexican flavors to refined Asian dishes, each restaurant offers a unique atmosphere tailored for family gatherings or intimate dinners.
Location
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun,
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes walking
Mayan history and artifacts in a serene setting, featuring outdoor exhibits and guided tours available.
Backstage Theatre
15 minutes walking
A vibrant local venue showcasing live performances, from musicals to cultural events, enriching your entertainment experience.
Cancun Wax Museum
25 minutes walking
Interactive displays featuring lifelike figures of celebrities and historical icons, perfect for all ages and photo opportunities.
El Rey Archaeological Zone
35 minutes walking
Ancient Mayan ruins surrounded by iguanas, offering insights into pre-Columbian life, providing guided tours.
Dolphin Encounter
11 minutes walking
Up close with dolphins at Dolphinaris, offering interactive experiences. Reservations recommended for guaranteed spots.
Cancun Golf Club at Pok Ta Pok
3 minutes walking
An enjoyable golf course set along the coast, catering to all skill levels. Equipment rentals available on-site.
Aquaworld
10 minutes walking
Water sports and activities, from jet skiing to snorkeling. Seasonal availability, book for best experiences.
Spa Services
5 minutes walking
Relax and rejuvenate with various spa treatments within nearby facilities, focusing on wellness and relaxation.
Gustino Italian Grill
5 minutes walking
Elegant atmosphere with authentic Italian cuisine. Signature dishes include fresh pasta and gourmet pizzas.
Nebbiolo Ristorante
5 minutes walking
Charming and romantic setting serving Mediterranean dishes, featuring seasonal ingredients and fine wines.
Vicente Asador De Brasa
10 minutes walking
Authentic Mexican barbecue with a casual vibe. Notable for its grilled meats and vibrant salsas.
The Blue Water Grill
5 minutes walking
Seafood-centric menu in an inviting setting. Famous for fresh catch dishes and tropical cocktails.
H Roof
11 minutes walking
Stylish rooftop bar offering stunning views and live music. A great spot for evening cocktails and vibrant ambiance.
Extreme Games Cancun
13 minutes walking
An adrenaline-pumping venue with activities like bungee jumping and zip-lining, perfect for thrill-seekers.
Oasis Arena
15 minutes walking
A family-friendly entertainment venue featuring live shows and performances, ensuring fun for all ages.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Real comments from travelers who have already stayed
Pros
Clean beach
Friendly staff
Comfy bed
Music details
Cons
Long wait
Noisy hall
Repetitive food
Guest reviewsShow more reviews
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is located 16 km from Cancún International Airport, approximately a 21-minute drive.
What dining options are available at Hard Rock Hotel Cancun?
The hotel features five on-site restaurants, including Frida which serves dinner and Pizzeto which offers lunch.
Is there a spa at Hard Rock Hotel Cancun?
Yes, the hotel includes a full-service spa offering a range of treatments such as massages and facials.
What recreational activities can guests enjoy at Hard Rock Hotel Cancun?
Guests can enjoy activities such as billiards, table tennis, tennis, karaoke, and live music performances.
Is parking available at Hard Rock Hotel Cancun?
Yes, private parking is available on-site free of charge without the need for a reservation.
What amenities are included in the rooms at Hard Rock Hotel Cancun?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a shower.
What food options are available nearby Hard Rock Hotel Cancun?
Nearby restaurants include Ciao (0.5 km), Olio (0.5 km), and Zen (0.5 km).
Does Hard Rock Hotel Cancun offer a kids' club?
Yes, the hotel has a kids' club providing entertainment and activities for younger guests.
How far is Hard Rock Hotel Cancun from La Isla Shopping Mall?
The hotel is located 4 km from La Isla Shopping Mall.
What kind of pool facilities are available at Hard Rock Hotel Cancun?
The hotel features an infinity pool, a children's pool, and three hydro spa tubs, including an adults-only area.
Are there any accessibility options available at Hard Rock Hotel Cancun?
The hotel provides wheelchair access and other amenities to accommodate guests with limited mobility.
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