What are the check-in and check-out times at Intercontinental Dubai Festival City By Ihg?
Check-in is at 15:00 and check-out is by 12:00.
Welcome to Intercontinental Dubai Festival City By Ihg – Dubai
Key details
About the Hotel
Dubai Festival City P.O. Box 45777, 36, Dubai, 45777,
- Close to Dubai Creek
Great
8.6
9.4
4.8
4.9
5-star luxury with views of Dubai Creek and the iconic Infinity Pool
Accommodations
InterContinental Dubai Festival City offers 508 guest rooms, including deluxe options with stunning views of Dubai Creek. Each room features marble floors, high-quality bedding, and
Dining
The hotel hosts a variety of dining options, including Pierre's TT led by three Michelin-starred Chef Pierre Gagnaire. Guests can enjoy authentic French cuisine, while
Location
Situated within Dubai Festival City, the hotel offers direct access to
Wellness
Events
The
Highlights
Location: Direct access to Dubai Festival City Mall
Rooms: 508 luxury accommodations with skyline views
Dining: Pierre's TT by Chef Pierre Gagnaire for French cuisine
Wellness: SPA InterContinental with comprehensive treatments
Events: Festival Arena spans 5000 m²
“At InterContinental Dubai Festival City, the staff truly set the standard, consistently going above and beyond to ensure guest satisfaction across dining, pool, and club lounge experiences. The spacious rooms offer impressive views, and the direct connection to the mall adds undeniable convenience for dining and shopping. This hotel's enduring appeal, for me, lies in its dedicated team and well-appointed surroundings.”
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
- Classic King Room Waterfront View2 persons455 sq. feet1 King-size bedAir conditioningBathtubroom details
- Classic Twin Room Waterfront View2 persons455 sq. feet2 Single bedsAir conditioningBathtubroom details
Premium King Room Club Lounge Access2 persons455 sq. feet1 King-size bedAir conditioningBathtubroom details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Intercontinental Dubai Festival City offers a delightful blend of culinary experiences that cater to every palate. With dining options ranging from Lebanese seafood to exquisite French delights, guests can relish in vibrant atmospheres while enjoying diverse flavors.
Anise
International with Asian influences
Ambiance
Family-friendly, modern setting
Key Offerings
A diverse buffet featuring Chinese, Indian, Japanese, and Mediterranean dishes, perfect for every meal from breakfast to dinner.
Reservation
Recommended
Dinner only: 6:30 PM - 11:00 PM daily
Karam Al Bahr
Lebanese Seafood
Ambiance
Modern and inviting atmosphere
Key Offerings
Experience the freshest catch with a unique boat-to-table concept, offering exquisite Lebanese dishes perfectly suited for both lunch and dinner.
Reservation
Recommended
Lunch and Dinner
Choix Patisserie par Pierre Gagnaire
French
Ambiance
Modern and stylish setting
Key Offerings
Delight in a range of French pastries, breakfast dishes, lunch options, and afternoon high tea, each crafted with precision and flair.
Reservation
Not needed
Breakfast, Lunch, and High tea: 7:00 AM - 7:30 PM daily
Pierre's TT
French
Ambiance
Modern and chic environment
Key Offerings
An exclusive evening venue, perfect for dinner and cocktails, showcasing refined French culinary artistry by renowned chef Pierre Gagnaire.
Reservation
Recommended
Dinner and Cocktail hour only
Vista - Restaurant and Terrace (Bar)
International
Ambiance
Relaxed and contemporary atmosphere
Key Offerings
Savor an array of international dishes while enjoying cocktails in a vibrant setting.
Reservation
Not needed
Lunch, Dinner, and Cocktail hour
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Location
Dubai Festival City P.O. Box 45777, 36, Dubai, 45777,
Map view
City landmarks
Aquarium
Dubai Dolphinarium
1.6 mi
Landmark
Jameel Arts Centre
3900 ft
Shopping Area
Dubai Festival City Mall
1.0 mi
Landmark
Dubai Tennis Stadium
1.4 mi
Landmark
Covent Garden Market
5200 ft
Landmark
Children's City
1.6 mi
Landmark
Creek Park
1.8 mi
Landmark
Ibrahim Al Khalil Mosque
2.1 mi
Landmark
Wonderland Theme & Water Park
1.9 mi
Landmark
Onetourism
2.0 mi
Landmark
Art Plus Gallery
2.1 mi
Gallery
The Amazing Museum & Art Gallery
2.1 mi
Church
St Marys Catholic Church
2.3 mi
Landmark
Deira Clocktower
2.8 mi
Church
Holy Trinity Church
2.2 mi
Shopping Area
Wafy Mall
2.3 mi
Gallery
TWO M art Gallery
2.3 mi
Church
St. Thomas Orthodox Cathedral
2.4 mi
Museum
Dubai Museum
4.3 mi
Landmark
Al Nasr Leisureland
2.5 mi
Landmark
Ras Al Khor Wildlife Sanctuary
2.6 mi
Landmark
Dubai Frame
3.2 mi
Landmark
Zabeel Palace
3.1 mi
Gallery
Four Seasons Ramesh Gallery
3.0 mi
Event hall
World Trade Centre
3.8 mi
Landmark
Al Fahidi Historical Neighbourhood
4.2 mi
Landmark
Jumeira Archaeological Site
3.6 mi
Landmark
Coins Museum
3.6 mi
Landmark
Camel Museum
3.6 mi
Nearby
Mall
Dubai Festival City
1700 ft
Restaurants
Hard Rock Cafe
1600 ft
Festival Blvd Zone 8A
Anise
100 ft
Crescent Drive Lobby Level
Belgian Cafe
400 ft
Dubai Festival City
Vista Bar & Terrace
100 ft
Al Rebat Street Lobby Level
Black Tap Craft Burgers & Shakes DFC
3300 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Zaytoun
200 ft
Crescent Dr Crowne Plaza Hotel -Festival City
Pierre's Bistro & Bar
3300 ft
Promenade Level
Le Relais de L Entrecote
300 ft
Festival Blvd
Eclipse Bar
1700 ft
Al Rebat Street
The Bagel Bar Coffee House
1700 ft
Ground Level
Explore Dubai
Explore Dubai Festival City
Jameel Arts Centre
15 minutes' walk
Jameel Arts Centre showcases contemporary art and offers guided tours and unique exhibitions throughout the year.
Dubai Festival City Mall
20 minutes' walk
A shopping paradise with dining and entertainment options. Don't miss the breathtaking laser light show at night.
Ras Al Khor Wildlife Sanctuary
10 minutes' drive
Home to diverse wildlife, including flamingos. Enjoy guided tours and free admission for a close-up of nature.
Dubai Dolphinarium
7 minutes' drive
This aquatic haven features dolphin and seal shows. An exciting experience for families with kids of all ages.
Cycling at Dubai Festival City
10 minutes' walk
A scenic cycling path around the area. Rent bikes nearby for an invigorating outdoor experience.
Relaxation at Anise Spa
1 minute' walk
Indulge in massages and treatments at the spa. Perfect for unwinding after a busy day exploring.
Anise
1 minute' walk
A vibrant international buffet offering diverse cuisine. Reservations recommended for peak hours.
Hard Rock Cafe
6 minutes' walk
Famous for its music memorabilia, enjoy American classics with a lively atmosphere. Great for families and music lovers.
Belgian Cafe
2 minutes' walk
Casual dining with a pub atmosphere. Enjoy hearty Belgian dishes and a great selection of beers.
Vista Bar & Terrace
1 minute' walk
Enjoy stunning views and crafted cocktails. A perfect spot for evening relaxation with live music on weekends.
Dubai Festival City Mall Events
20 minutes' walk
Regular events including shows and festivals. Engage with family-friendly entertainment throughout the year.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs AED 120.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Dutch, Czech, Japanese, Chinese, Russian, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Panjabi / Punjabi, Serbian, Tagalog / Filipino
Year renovated:
2007
Number of floors:
34
Number of rooms:
526
Former name
intercontinental dubai festival city, an ihg hotel
Reviews and Ratings
Real comments from travelers who have already stayed
Pros
Shopping mall access
Comfortable rooms
Friendly staff
Breakfast variety
Quick check-in
Cons
Uncomfortable beds
Smoking smell
Poor accommodation
Guest reviewsbased on 6 reviews
Jordan from United Kingdom
Family with children
Premium King Room Club Lounge Access
3 nights in November 2025
|
Reviewed: February 11, 2026
9.0/10
excellent hotel stay
direct connection shopping mall attentive service spacious room
i enjoyed the direct connection to the shopping mall the location made shopping dining and entertainment easily accessible the hotel's staff provided attentive service the rooms were spacious and clean offering a comfortable environment for relaxation the dining options available on site were also delicious. i appreciate chef dil's omelet it was well presented. lovely was very friendly and she is the good soul of the bar.
the elevator was non functional for days so customers waited half hour to take the elevator
Service
9/10
the dining room manager, sherif, provided high-level service and helped with every request i made i also appreciated the excellent and kind service from shelly, sabal and widya during my dinner at the anise restaurant.
Rooms
9/10
the room included a spacious layout it provided a comfortable environment for relaxation i appreciated the direct access to the club lounge from my room the amenities were modern and sophisticated making my stay more comfortable.
0 Helpful
|
joe from united kingdom
Business traveller
king room burj khalifa view
3 nights in November 2025
|
Reviewed: January 13, 2026
9.3/10
efficient check-in ergonomic chair convenient access
i found the check-in process efficient, with a friendly staff member ready to assist. my room included a desk and an ergonomic chair. there was also a convenient direct access to the festival city mall which i used several times.
The gym equipment showed some wear and tear. It would benefit from some upgrades.
Facilities
9/10
The hotel boasts a large outdoor swimming pool area, with many sun loungers available. Towels are readily accessible. there is also a dedicated kids' pool. the fitness center offered a variety of machines.
Location
10/10
the hotel is directly connected to a major shopping mall, giving convenient access to various retail outlets and dining options. it also ensures that transport links are close by, which i made use of.
Dining
9/10
I was impressed by the breakfast buffet. It featured a range of options, including an omelet station. the restaurant also offered several gluten-free choices, a great bonus for my needs.
0 Helpful
|
Andrew from United Kingdom
Couple
Signature Suite Creek View Club Access
3 nights in November 2025
|
Reviewed: December 31, 2025
8.8/10
Fantastic Stay with Excellent Service!
convenient access comfortable suite relaxing spa helpful staff
The hotel's access to Festival City Mall is so convenient. My upgraded one-bedroom suite offered great comfort. The hotel spa was relaxing and very clean. Every staff member I encountered was friendly and helpful (their positive attitude was a real plus!).
The main breakfast area was crowded, and a suggestion was made for an alternative. it did not entirely meet my expectations.
Service
9/10
The hotel staff demonstrates commendable attentiveness and a helpful attitude. They readily address guest needs and provide assistance with a smile (this.
Rooms
9/10
The suite provided a spacious area with comfortable furniture. The suite includes a well kept bathroom with modern fixtures.
Facilities
9/10
Access to the mall provides various shopping and dining options right next to the hotel. The spa offers a serene environment for relaxation and rejuvenation (try the hot stone massage!).
Dining
8/10
The breakfast options presented a wide variety of choices. High tea in the club lounge was a treat, while the cocktails were crafted skillfully by the bar staff.
0 Helpful
|
Luna from Spain
Business traveller
King Room Burj Khalifa View
3 nights in November 2025
|
Reviewed: December 11, 2025
9/10
direct access useful amenities
the location provides direct access to the festival city mall. the rooms were well kept and the amenities provided were useful (i used the hairdryer).
the elevator wait times could sometimes be a bit long, especially during peak hours.
0 Helpful
amelia from united kingdom
Family with children
premium king room club lounge access
3 nights in October 2025
|
Reviewed: November 16, 2025
9.0/10
really good service and amazing upgrades
thoughtful gesture spacious room friendly staff
rachel and alwyn surprised my wife with a room upgrade. It was a thoughtful gesture. the upgraded room was spacious and had a great view. rachel was friendly at check-in, and alwyn checked on us to ensure we were comfortable.
the water pressure in the bathroom was very bad. the bed was quite uncomfortable.
Service
9/10
aditya provided warm welcome and excellent work at the restaurant. he was always available to help and provide advice. his mastery of his work was excellent, and he always ensured we were well taken care of.
Location
9/10
the hotel is near a mall with many restaurants and food courts. the area includes a strolling zone with water and a light breeze. the hotel's location is convenient for shopping and accessing dining options.
Rooms
9/10
the room featured lots of amenities and space. it was clean and well-kept with comfortable furnishings. the provided space allowed for relaxation after long days.
Facilities
9/10
the pool zone offered a chill and expansive environment for relaxation. nash from the gym assisted me with advice for my workouts. john at the swimming pool also treated us very kindly and attentively.
0 Helpful
|
Jacob from United Kingdom
Single
classic room
4 nights in August 2026
|
Reviewed: November 02, 2025
6/10
acceptable but disappointing experience
night music shopping complex
the breakfast had a good variety of fresh options it was acceptable
i had booked 3 rooms our last room faced the shopping complex it was noisy at night because of music i asked for a change of the room
0 Helpful
Show more reviews
FAQs
About Intercontinental Dubai Festival City By Ihg
What is the distance of Intercontinental Dubai Festival City By Ihg from Dubai International Airport?
The hotel is located approximately 6 mi from Dubai International Airport, which is a 10-minute drive.
What are some of the on-site dining options at Intercontinental Dubai Festival City By Ihg?
On-site dining options include Karam Al Bahr, which serves Lebanese seafood, and Pierre's TT, which is operated by renowned Michelin star Chef Pierre Gagnaire.
What amenities does Intercontinental Dubai Festival City By Ihg provide in its rooms?
Rooms are equipped with a flat-screen TV, air conditioning, a mini bar, and elegant bathrooms with luxury toiletries.
Does Intercontinental Dubai Festival City By Ihg have any recreational facilities?
Guests can enjoy an infinity pool, a heated outdoor pool, and a full-service spa with a range of treatments.
Are there any family-friendly services at Intercontinental Dubai Festival City By Ihg?
The hotel features a kids' club offering supervised activities and a children's pool.
What languages do the staff speak at Intercontinental Dubai Festival City By Ihg?
The staff is multilingual, fluent in English and Arabic.
What attractions are close to Intercontinental Dubai Festival City By Ihg?
Nearby attractions include Dubai Creek and the Dubai Festival City Mall, which is directly connected to the hotel.
Is breakfast available at Intercontinental Dubai Festival City By Ihg?
Breakfast is available for an additional charge of 120 AED.
Does Intercontinental Dubai Festival City By Ihg provide airport transfer services?
Airport transfer services are available upon request.
What type of events can be hosted at Intercontinental Dubai Festival City By Ihg?
The hotel offers an event center with 19 venues capable of accommodating up to 1300 guests.
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