> Lock And Key Boutique Hotel * Top 100 UK Hotel

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19 Duke Street Hotel Liverpool Exterior photo

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Key details

About the Hotel

15-17 Duke Street Liverpool City Centre, Liverpool, United Kingdom, L1 5AP

Close to Albert Dock

Great

8.0

/10

5.0

4.6

Loved by 19 Duke Street Hotel guests

Comfy bed
Super clean room
Fabulous staff
Excellent location
Modern bathroom

"The tablet in the room was a nice touch and made finding local places simple and fun."

Nathan H from United Kingdom

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"The rooms were perfect and beautifully decorated and very comfortable, especially the king size bed!"

Donna from United Kingdom

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"The hotel is in walking distance to the town centre in fact just around the corner and your there with ample bars/restaurants and shops to choose from."

Clarkes r US from United Kingdom

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4-star boutique hotel in the heart of Liverpool

Location

Lock And Key Boutique Hotel - Duke Street is situated just 50 meters from the Liverpool One shopping complex and within a 10-minute walk to the Albert Dock, The Beatles Story, and ACC Liverpool M&S Arena & Conference Centre. This prime location offers guests easy access to Liverpool's vibrant attractions and cultural experiences. Visitors can enjoy the lively atmosphere of the city while staying in this conveniently positioned hotel.

Rooms

The hotel offers 26 uniquely created guest rooms designed in partnership with House of Sloane, showcasing period style decor with contemporary elements. Each room features botanical wallpapers from Mind The Gap and House of Hackney, bespoke velvet headboards, and marble-clad bathrooms with rainfall Burlington showers. Selected rooms include cocktail trolleys, enhancing the guest experience with added luxury.

Dining

The hotel's speakeasy-style bar serves an exclusive drinks menu, showcasing local Liverpool brands and high-quality ingredients. Guests can enjoy Neapolitan pizzas and pasta, available daily from 2:45 PM to 11 PM, perfect for a satisfying meal after a day of exploring. A brunch menu features freshly cooked options from pancakes to signature full plates, served from 8 AM to 2:45 PM.

Amenities

Lock And Key Boutique Hotel features a 24-hour reception and concierge services, ensuring guests receive assistance whenever needed. Daily housekeeping services maintain the rooms, while a Smart TV system adds entertainment options for relaxation. Optional mobile device door access is available, enhancing the convenience of the guest experience.

Recognition

This boutique hotel was recently recognized in the Sunday Times '100 top British hotels,' showcasing its commitment to delivering quality experiences. The attention to unique design and local partnerships sets Lock And Key apart in the competitive hotel market. With high guest satisfaction, this hotel stands out as a noteworthy choice for travelers visiting Liverpool.

Highlights

Location: Just 50 meters from Liverpool One shopping complex

Rooms: 26 uniquely designed guest rooms

Dining: Exclusive drinks menu and Neapolitan pizzas

Recognition: Featured in Sunday Times '100 top British hotels'

Must-do experiences

Explore the historic Royal Albert Dock for vibrant art and culture.
Savor a traditional Scouse stew at the iconic Maggie May's café.
Visit the Beatles Story museum for an immersive musical journey.
Discover the hidden gem of Sefton Park's Palm House and gardens.
Enjoy live music at the Baltic Market, a hub for local street food.

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Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates

Superior Double or Twin Room

2 persons

220 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Double or Twin Room

2 persons

230 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Double or Twin Room

2 persons

195 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Double Room

2 persons

155 sq. feet

1 Double bed

Shower

Coffee machine

room details

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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

Facilities: Very good

7.9/10Review score

General

No smoking on site
Car park
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Lock and Key Boutique Hotel's onsite dining venue, guests can delight in a rich tapestry of British and Italian flavors. Whether it's a leisurely breakfast or a cozy dinner, the atmosphere invites relaxation while catering to various dietary preferences.

Lock and Key Bar:Kitchen

British and Italian fusion

Ambiance

Casual and inviting, the bar and kitchen blend contemporary decor with comfortable seating, ideal for social gatherings or intimate meals.

Key Offerings

Indulge in cooked-to-order breakfasts, vibrant vegetarian and vegan dishes, as well as gluten-free and dairy-free options. A selection of crafted cocktails and beverages makes for a perfect pair.

Reservation

Not needed.

Daily from 08:00 to 23:00, offering all-day dining.

19 Duke Street Hotel Location

15-17 Duke Street Liverpool City Centre, Liverpool, United Kingdom, L1 5AP

Map view

15-17 Duke Street Liverpool City Centre, Liverpool, United Kingdom, L1 5AP

City landmarks

Harbour

Royal Albert Dock Liverpool

2500 ft

Church

Liverpool Cathedral

4200 ft

Mall

The Cavern Club

2400 ft

Museum

The Beatles Story

3400 ft

Museum

Museum of Liverpool

3700 ft

Museum

Merseyside Maritime Museum

3100 ft

Landmark

Tate Liverpool

3000 ft

Landmark

Royal Liver Building

4600 ft

Museum

World Museum

3400 ft

Gallery

Walker Art Gallery

3600 ft

Museum

International Slavery Museum

2900 ft

Event hall

St George's Hall Liverpool

3800 ft

Harbour

Pier Head

4300 ft

Landmark

Mathew Street

2400 ft

Museum

Western Approaches Museum

5200 ft

Landmark

The Piermaster's House

3000 ft

Art object

Beatles Statue

5100 ft

Library

Liverpool Central Library

3400 ft

Event hall

M&S Bank Arena Liverpool

4200 ft

Church

Metropolitan Cathedral of Christ the King Liverpool

4600 ft

Shopping Area

Metquarter

2100 ft

Landmark

The Wheel of Liverpool

2700 ft

Event hall

Exhibition Centre Liverpool

3600 ft

Nearby

Gallery

Fact

1800 ft

Mall

Liverpool ONE

1200 ft

LiverpoolEngland

Concert Square

1100 ft

Bold Street

1500 ft

Tower

St Johns Beacon

1600 ft

Art object

Eleanor Rigby Statue

1700 ft

Park

Chavasse Park

1900 ft

Restaurants

Hanover Street Social

600 ft

16-20 Hanover Street Casartelli Building

The Hub Alehouse and Kitchen

700 ft

12 Hanover Street

Salt House Tapas

900 ft

Church House 1 Hanover Street Church House

Lunya Liverpool

700 ft

55 Hanover Street

Lock and Key Hotel

700 ft

15-17 Duke Street

Yard & Coop Liverpool

500 ft

45 Hanover Street

Bem Brasil Liverpool

500 ft

47 to 49 Hanover Street

Albert's Schenke

400 ft

16 Hanover Street

Browns Bar & Brasserie

1200 ft

Old Manesty's Lane Unit 1 MSU7

Liverpool One Bridewell Bar And Restaurant

700 ft

Argyle Street 1 Campbell Square

The Brunch Club

700 ft

37-41 Duke Street The Brunch Club

Explore Liverpool

Local Highlights

The Beatles Story

13 minutes' walk

A fascinating museum dedicated to The Beatles, showcasing their history, memorabilia, and interactive exhibits.

Royal Albert Dock Liverpool

10 minutes' walk

A UNESCO World Heritage Site known for its stunning architecture, shops, dining options, and waterfront views.

Liverpool Cathedral

16 minutes' walk

An iconic landmark featuring stunning Gothic architecture and fantastic city vistas from its tower.

Canoeing at Aintree

20 minutes' drive

Thrilling canoeing on the Leeds-Liverpool Canal, with rental services available for adventurers.

St. John's Gardens

10 minutes' walk

Relaxing strolls in this peaceful park featuring beautiful gardens, sculptures, and seating areas.

Lunya Liverpool

3 minutes' walk

A vibrant Catalan restaurant serving delicious tapas and paellas, famous for its lively atmosphere.

Salt House Tapas

4 minutes' walk

Casual dining with a Spanish flair; enjoy a selection of innovative tapas and a cozy ambiance.

Concert Square

4 minutes' walk

A vibrant nightlife hub with bars, restaurants, and live events, perfect for evening fun.

The Cavern Club

9 minutes' walk

Historic music venue famous for live performances, especially of rock and pop music.

Getting around

City Centre

Liverpool5 min · 1400 ft

Airports

Liverpool John Lennon (LPL)20 min · 7.9 mi

Chester Hawarden (CEG)54 min · 22.4 mi

Train

Liverpool Central Station5 min · 1400 ft

Liverpool James Street Station8 min · 2000 ft

Bus

Bus stop9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 05:00-11:00

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Number of rooms:

Former name

lock & key hotel

Reviews and Ratings

Real comments from travelers who have already stayed

Review summary

Based on recent reviews

Lock And Key Boutique Hotel enjoys a fantastic city centre location, putting guests close to attractions and just a short walk from the bus station connecting to the airport and other areas. The rooms are often described as spacious and clean, featuring comfortable beds and convenient amenities like free Wi-Fi and walk-in showers; a plug-in radiator and fan are usually available. Some guests have noted that the stairs can be challenging when carrying luggage.

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Review score

Based on 1577 verified reviews

7.9/10

Very good

80%

Recommend

Location

9.5/10

Staff

9.3/10

Facilities

7.9/10

Cleanliness

8.4/10

Pros

Central location

Helpful staff

Comfy bed

Excellent service

Good breakfast

Cons

Restless sleep

Run down room

Broken blind

Lack storage

Tom from United Kingdom

Business traveller

Spacious Double or Twin

3 nights in November 2025

Reviewed: January 30, 2026

9.2/10

Fantastic Boutique Stay!

helpful stafffood qualitycomfortable beds

I found the staff friendly and helpful. They really were pretty good. Breakfast had many options and superb food quality with great service. My spacious twin room was nicely decorated and featured comfortable beds.

The shower room had a broken footer, and water went everywhere after showering.

Service

10/10

The staff members are very friendly. They are eager to assist with any requests and provide excellent service throughout the stay. You can expect a warm welcome and attentive care.

Dining

9/10

Breakfast provides a lot of options to choose from. The food quality is superb. You will find the service is excellent.

Facilities

8/10

The hotel is quiet and safe. Guests can enjoy a personal and secure environment. These features contribute to a relaxing and worry-free experience during your stay.

Location

10/10

The hotel location is perfect. It is a short walk to shops, bars, and restaurants. This makes everything very convenient for exploring the area.

Rooms

9/10

Rooms are beautifully decorated. The spacious twin room provided comfortable beds. The room decor includes stylish and modern elements, ensuring a pleasant atmosphere.

0 Helpful

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Owen from Australia

Couple

Spacious Double or Twin

3 nights in November 2025

Reviewed: January 22, 2026

9.7/10

Great Location, Comfortable Stay

excellent locationheavy curtainsmissing phone

The location was excellent. The heavy curtains blocked out the light well at night. I found the bathroom good with an effective and powerful shower (it was refreshing).

The room had no phone to call reception. The hotel should consider addressing this detail for better guest convenience.

Facilities

9/10

The room was spacious and warm, equipped with everything needed for an overnight stay. The hotel provides both a plug-in radiator and a fan for your convenience. This ensures a comfortable environment no matter the temperature.

Service

10/10

The staff was friendly and pleasant. I received a birthday prosecco on arrival (a lovely touch). They seemed proud of the hotel and genuinely wanted guests to have a great stay during their visit.

Location

10/10

The location is perfect and very handy for everything. The hotel is a short walk to shops, bars, and restaurants, so everything is super convenient (I visited many places). This makes exploring the area quite easy.

0 Helpful

Michael from United Kingdom

Business traveller

Standard Double or Twin

3 nights in November 2025

Reviewed: January 20, 2026

9.5/10

Excellent Boutique Hotel Stay

central locationdiscount parkinghelpful staff

The hotel has a great central location near many restaurants. I got discount parking nearby. Breakfast service was nice each morning. The staff were very helpful and friendly.

The room was a bit small.

Service

9/10

The staff provided quick and efficient service. Check-in was seamless, and requests were handled immediately. They were friendly and provided recommendations for local dining options.

Location

10/10

The hotel's location is very convenient. It is close to many shops and multiple restaurants. Public transport is easily accessible from the hotel.

0 Helpful

Eva from Germany

Couple

Standard Double or Twin

3 nights in November 2025

Reviewed: January 11, 2026

9.0/10

Central Stay

convenient locationfriendly staffcomfortable environmentgood variety

The hotel's location was very convenient. I easily accessed nearby attractions. The staff was friendly and always available to assist with requests. My room was well kept and included all necessary amenities. It provided a comfortable environment. The breakfast was of good quality, and I found a satisfying variety of options.

The room lacked soundproofing, and I could hear some street noise at night.

Facilities

9/10

The hotel provided complimentary Wi-Fi throughout the premises. The rooms included flat-screen televisions with cable channels, ensuring access to diverse entertainment. There was also climate control, which allowed guests to adjust the temperature in their rooms.

Dining

8/10

The breakfast area offered a buffet with both hot and cold selections. I saw fresh fruit, pastries, and a selection of cereals. The coffee machine provided various types of coffee and tea throughout the morning.

Service

10/10

The reception staff offered prompt assistance at check-in. They also provided helpful directions to local attractions. The housekeeping staff maintained the room cleanliness each day. They were very thorough and efficient.

0 Helpful

Elijah from United Kingdom

Single

standard double or twin

3 nights in November 2025

Reviewed: January 06, 2026

6/10

closed bardifficult stairs

I found the lack of an elevator quite inconvenient. carrying luggage up several flights of stairs was taxing. furthermore, the bar downstairs was closed, and the absence of on-site breakfast options was disappointing. It limited convenience. 'the closed bar was inconvenient. And the stairs were difficult'.

0 Helpful

Scarlett from United Kingdom

Couple

Cosy Double Room

3 nights in November 2025

Reviewed: December 03, 2025

6/10

central locationunsteady seatloud noise

The staff were friendly and helpful when i arrived. I appreciated that the location was very central.

I found the room a little tired and run down. The seats provided were not really fit for purpose (they felt unsteady when sat on). The room felt unclean. Noise from outside was loud in the early hours.

0 Helpful

FAQs

About 19 Duke Street

What is the distance from the 4-star 19 Duke Street Boutique Hotel to Liverpool city centre?

Liverpool city centre is reachable within a 5-minute walk from the 4-star 19 Duke Street Boutique Hotel.

Which landmarks are closest to the 19 Duke Street Boutique Hotel?

Guests of the 19 Duke Street Boutique Hotel can visit Concert Square (nearly a 5-minute stroll from the accommodation), or the Beatles Royal Albert Dock Liverpool Museum placed 10 minutes' walk away.

Can we park our car at the 4-star 19 Duke Street Boutique Hotel?

Guests of the 4-star 19 Duke Street Boutique Hotel can take advantage of public parking.

At what time can I check-in at the Liverpool hotel?

At the Liverpool hotel, you can check in from 15:00 till 23:00.

At what time can I check-out at the 4-star 19 Duke Street Boutique Hotel?

You can check out of the 4-star 19 Duke Street Boutique Hotel from 05:00 till 11:00.

How much is a room at the hotel?

In the Chinatown district, 4-star hotels offer an average nightly rate of £229. Rooms at the hotel are £121 cheaper than the city average at only £108/night.

Which facilities are provided in the 4-star 19 Duke Street Boutique Hotel?

Top locations of the 4-star 19 Duke Street Boutique Hotel include a shopping area and a storage room, whereas guests' safety will be ensured with 24-hour security and a luggage locker.