What is the check-in and check-out policy at Lock And Key Boutique Hotel - Duke Street?
Check-in is at 15:00 and check-out is by 11:00.
Welcome to 19 Duke Street – Liverpool
Key details
About the Hotel
15-17 Duke Street Liverpool City Centre, Liverpool, L1 5AP,
- Close to Albert Dock
Great
8.1
5.0
4.7
4-star boutique hotel in the heart of Liverpool
Location
Lock And Key Boutique Hotel - Duke Street is situated just 50 meters from the
Rooms
The hotel offers 26 uniquely created guest rooms designed in partnership with House of Sloane, showcasing period style decor with contemporary elements. Each room features
Dining
The hotel's speakeasy-style bar serves an
Amenities
Lock And Key Boutique Hotel features a
Recognition
This boutique hotel was recently recognized in the Sunday Times '100 top British hotels,' showcasing its commitment to delivering quality experiences. The attention to unique design and local partnerships sets Lock And Key apart in the competitive hotel market. With high guest satisfaction, this hotel stands out as a noteworthy choice for travelers visiting Liverpool.
Highlights
Location: Just 50 meters from Liverpool One shopping complex
Rooms: 26 uniquely designed guest rooms
Dining: Exclusive drinks menu and Neapolitan pizzas
Recognition: Featured in Sunday Times '100 top British hotels'
“This establishment presents a rather understated exterior, yet the interior reveals a generously appointed space with striking decor and remarkably helpful staff. Its position is quite central, allowing for easy exploration of the city's attractions, while remarkably maintaining a tranquil atmosphere after dark, further enhanced by an on-site eatery.”
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
- Superior Double or Twin Room2 persons220 sq. feet1 Queen-size bed / 2 Single bedsHeatingCoffee machineroom details
- Deluxe Double or Twin Room2 persons230 sq. feet1 King-size bed / 2 Single bedsHeatingCoffee machineroom details
- Standard Double or Twin Room2 persons195 sq. feet1 Queen-size bed / 2 Single bedsHeatingCoffee machineroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- No smoking on site
- Car park
- Off-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Room features
- Free Wi-Fi in rooms
- Heating
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At Lock and Key Boutique Hotel's onsite dining venue, guests can delight in a rich tapestry of British and Italian flavors. Whether it's a leisurely breakfast or a cozy dinner, the atmosphere invites relaxation while catering to various dietary preferences.
Location
15-17 Duke Street Liverpool City Centre, Liverpool, L1 5AP,
Map view
City landmarks
Harbour
Royal Albert Dock Liverpool
2500 ft
Church
Liverpool Cathedral
4200 ft
Mall
The Cavern Club
2400 ft
Museum
The Beatles Story
3400 ft
Museum
Museum of Liverpool
3700 ft
Museum
Merseyside Maritime Museum
3100 ft
Landmark
Tate Liverpool
3000 ft
Landmark
Royal Liver Building
4600 ft
Museum
World Museum
3400 ft
Gallery
Walker Art Gallery
3600 ft
Museum
International Slavery Museum
2900 ft
Event hall
St George's Hall Liverpool
3800 ft
Harbour
Pier Head
4300 ft
Landmark
Mathew Street
2400 ft
Museum
Western Approaches Museum
5200 ft
Landmark
The Piermaster's House
3000 ft
Art object
Beatles Statue
5100 ft
Library
Liverpool Central Library
3400 ft
Event hall
M&S Bank Arena Liverpool
4200 ft
Church
Metropolitan Cathedral of Christ the King Liverpool
4600 ft
Shopping Area
Metquarter
2100 ft
Landmark
The Wheel of Liverpool
2700 ft
Event hall
Exhibition Centre Liverpool
3600 ft
Nearby
Gallery
Fact
1800 ft
Mall
Liverpool ONE
1200 ft
LiverpoolEngland
Concert Square
1100 ft
Bold Street
1500 ft
Tower
St Johns Beacon
1600 ft
Art object
Eleanor Rigby Statue
1700 ft
Park
Chavasse Park
1900 ft
Restaurants
Hanover Street Social
600 ft
16-20 Hanover Street Casartelli Building
The Hub Alehouse and Kitchen
700 ft
12 Hanover Street
Salt House Tapas
900 ft
Church House 1 Hanover Street Church House
Lunya Liverpool
700 ft
55 Hanover Street
Lock and Key Hotel
700 ft
15-17 Duke Street
Yard & Coop Liverpool
500 ft
45 Hanover Street
Bem Brasil Liverpool
500 ft
47 to 49 Hanover Street
Albert's Schenke
400 ft
16 Hanover Street
Browns Bar & Brasserie
1200 ft
Old Manesty's Lane Unit 1 MSU7
Liverpool One Bridewell Bar And Restaurant
700 ft
Argyle Street 1 Campbell Square
The Brunch Club
700 ft
37-41 Duke Street The Brunch Club
Explore Liverpool
Local Highlights
The Beatles Story
13 minutes' walk
A fascinating museum dedicated to The Beatles, showcasing their history, memorabilia, and interactive exhibits.
Royal Albert Dock Liverpool
10 minutes' walk
A UNESCO World Heritage Site known for its stunning architecture, shops, dining options, and waterfront views.
Liverpool Cathedral
16 minutes' walk
An iconic landmark featuring stunning Gothic architecture and fantastic city vistas from its tower.
Canoeing at Aintree
20 minutes' drive
Thrilling canoeing on the Leeds-Liverpool Canal, with rental services available for adventurers.
St. John's Gardens
10 minutes' walk
Relaxing strolls in this peaceful park featuring beautiful gardens, sculptures, and seating areas.
Lunya Liverpool
3 minutes' walk
A vibrant Catalan restaurant serving delicious tapas and paellas, famous for its lively atmosphere.
Salt House Tapas
4 minutes' walk
Casual dining with a Spanish flair; enjoy a selection of innovative tapas and a cozy ambiance.
Concert Square
4 minutes' walk
A vibrant nightlife hub with bars, restaurants, and live events, perfect for evening fun.
The Cavern Club
9 minutes' walk
Historic music venue famous for live performances, especially of rock and pop music.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 05:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
25
Former name
lock & key hotel
Reviews and Ratings
Real comments from travelers who have already stayed
Pros
Central location
Helpful staff
Comfy bed
Excellent service
Good breakfast
Cons
Restless sleep
Run down room
Broken blind
Lack storage
Guest reviewsbased on 7 reviews
Logan from United States
Couple
spacious double or twin
5 nights in October 2025
|
Reviewed: November 28, 2025
7/10
adequate experience
friendly staff good quality comfortable beds ripped carpets damp smell broken holder
The staff at the front desk offered friendly service. i appreciated the big room i had. It was the 'spacious twin'. i found the beds comfortable also. the breakfast had good quality food and plenty of options.
i noticed ripped hallway carpets. my room reeked of damp. the bathroom wall holder was broken and there was no toilet brush. i had to wash every item of clothing i took as it stunk of damp.
0 Helpful
Tom from United Kingdom
Business traveller
Spacious Double or Twin
3 nights in November 2025
|
Reviewed: January 30, 2026
9.2/10
Fantastic Boutique Stay!
helpful staff food quality comfortable beds
I found the staff friendly and helpful. They really were pretty good. Breakfast had many options and superb food quality with great service. My spacious twin room was nicely decorated and featured comfortable beds.
The shower room had a broken footer, and water went everywhere after showering.
Service
10/10
The staff members are very friendly. They are eager to assist with any requests and provide excellent service throughout the stay. You can expect a warm welcome and attentive care.
Dining
9/10
Breakfast provides a lot of options to choose from. The food quality is superb. You will find the service is excellent.
Facilities
8/10
The hotel is quiet and safe. Guests can enjoy a personal and secure environment. These features contribute to a relaxing and worry-free experience during your stay.
Location
10/10
The hotel location is perfect. It is a short walk to shops, bars, and restaurants. This makes everything very convenient for exploring the area.
Rooms
9/10
Rooms are beautifully decorated. The spacious twin room provided comfortable beds. The room decor includes stylish and modern elements, ensuring a pleasant atmosphere.
0 Helpful
|
Owen from Australia
Couple
Spacious Double or Twin
3 nights in November 2025
|
Reviewed: January 22, 2026
9.7/10
Great Location, Comfortable Stay
excellent location heavy curtains
The location was excellent. The heavy curtains blocked out the light well at night. I found the bathroom good with an effective and powerful shower (it was refreshing).
The room had no phone to call reception. The hotel should consider addressing this detail for better guest convenience.
Facilities
9/10
The room was spacious and warm, equipped with everything needed for an overnight stay. The hotel provides both a plug-in radiator and a fan for your convenience. This ensures a comfortable environment no matter the temperature.
Service
10/10
The staff was friendly and pleasant. I received a birthday prosecco on arrival (a lovely touch). They seemed proud of the hotel and genuinely wanted guests to have a great stay during their visit.
Location
10/10
The location is perfect and very handy for everything. The hotel is a short walk to shops, bars, and restaurants, so everything is super convenient (I visited many places). This makes exploring the area quite easy.
0 Helpful
|
Michael from United Kingdom
Business traveller
Standard Double or Twin
3 nights in November 2025
|
Reviewed: January 20, 2026
9.5/10
Excellent Boutique Hotel Stay
central location discount parking helpful staff
The hotel has a great central location near many restaurants. I got discount parking nearby. Breakfast service was nice each morning. The staff were very helpful and friendly.
The room was a bit small.
Service
9/10
The staff provided quick and efficient service. Check-in was seamless, and requests were handled immediately. They were friendly and provided recommendations for local dining options.
Location
10/10
The hotel's location is very convenient. It is close to many shops and multiple restaurants. Public transport is easily accessible from the hotel.
0 Helpful
|
Eva from Germany
Couple
Standard Double or Twin
3 nights in November 2025
|
Reviewed: January 11, 2026
9.0/10
Central Stay
convenient location friendly staff comfortable environment good variety
The hotel's location was very convenient. I easily accessed nearby attractions. The staff was friendly and always available to assist with requests. My room was well-kept and included all necessary amenities. It provided a comfortable environment. The breakfast was of good quality, and I found a satisfying variety of options.
The room lacked soundproofing, and I could hear some street noise at night.
Facilities
9/10
The hotel provided complimentary Wi-Fi throughout the premises. The rooms included flat-screen televisions with cable channels, ensuring access to diverse entertainment. There was also climate control, which allowed guests to adjust the temperature in their rooms.
Dining
8/10
The breakfast area offered a buffet with both hot and cold selections. I saw fresh fruit, pastries, and a selection of cereals. The coffee machine provided various types of coffee and tea throughout the morning.
Service
10/10
The reception staff offered prompt assistance at check-in. They also provided helpful directions to local attractions. The housekeeping staff maintained the room cleanliness each day. They were very thorough and efficient.
0 Helpful
|
Elijah from United Kingdom
Single
standard double or twin
3 nights in November 2025
|
Reviewed: January 06, 2026
6/10
closed bar difficult stairs
I found the lack of an elevator quite inconvenient. carrying luggage up several flights of stairs was taxing. furthermore, the bar downstairs was closed, and the absence of on-site breakfast options was disappointing. It limited convenience. 'the closed bar was inconvenient. And the stairs were difficult'.
0 Helpful
Scarlett from United Kingdom
Couple
Cosy Double Room
3 nights in November 2025
|
Reviewed: December 03, 2025
6/10
unsteady seat loud noise
The staff were friendly and helpful when i arrived. I appreciated that the location was very central.
I found the room a little tired and run down. The seats provided were not really fit for purpose (they felt unsteady when sat on). The room felt unclean. Noise from outside was loud in the early hours.
0 Helpful
Show more reviews
FAQs
About 19 Duke Street
How far is Lock And Key Boutique Hotel - Duke Street from Liverpool John Lennon Airport?
The hotel is located 8 mi from Liverpool John Lennon Airport.
What dining options are available at Lock And Key Boutique Hotel - Duke Street?
The hotel features an on-site restaurant serving British and Italian cuisine.
Is there free Wi-Fi available at Lock And Key Boutique Hotel - Duke Street?
Complimentary Wi-Fi is available throughout the hotel.
What popular attractions are near Lock And Key Boutique Hotel - Duke Street?
Nearby attractions include Albert Dock (less than 0.5 mi), Liverpool ONE (1 mi), and Pier Head (0.5 mi).
What room amenities does Lock And Key Boutique Hotel - Duke Street provide?
Rooms include premium bedding, a flat-screen TV, and a private bathroom with free toiletries.
What are some dining options close to Lock And Key Boutique Hotel - Duke Street?
Restaurants nearby include The Hub Alehouse and Kitchen, Hanover Street Social, and Salt House Tapas, all within 0.3 mi.
Does Lock And Key Boutique Hotel - Duke Street provide room service?
Yes, the hotel offers a room service option for guests.
What services are offered at Lock And Key Boutique Hotel - Duke Street?
The hotel provides a 24-hour front desk, concierge services, and luggage storage.
What are the available breakfast options at Lock And Key Boutique Hotel - Duke Street?
Guests can enjoy a continental or à la carte breakfast each morning.
What type of hotel is Lock And Key Boutique Hotel - Duke Street?
The hotel is a boutique-style property known for its romantic and cultural theme.
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