Welcome to Novotel Zurich City West – Zurich
About the Hotel
Novotel Zurich City West, a 4-star hotel with an 8.1/10 Booking.com rating, features its
Comfortable Modern Rooms
All 144 rooms have comforts such as 24-hour room service and
Diverse Culinary Options
The restaurant Novotel Café with its terrace offers international dishes and
Work and Leisure
Guests can get their money's worth in the
Central Transit Access
Novotel Zurich City West is 2.5 km from Zürich Hauptbahnhof and 15 km from Kloten. The
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Baby pushchair
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Armchair
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were quite new and spotlessly clean, perfect for a couple with a child. The staff was warm and welcoming, with a great overall service experience. The location was ideal for business travelers but not necessarily for tourists. The dining experience had its ups and downs. Overall, a comfortable stay with some minor drawbacks.
The hotel was a bit tight for four people and could have used a microwave in the rooms. Despite that, the king bed assigned was comfortable. The multilingual, professional, and attentive service included smooth check-in and a friendly bartender. The location, while a bit far from the city center, is close to public transportation. The dining experience was disappointing and overpriced. However, the facilities were well-kept.
My stay at the hotel was a mixed experience. The rooms, although modern and comfortable with various amenities, were lacking basic toiletries like soap by 10 am. The service was very friendly, with a lovely gesture of a happy birthday card and fruits, but it fell short in other areas. The location was good and close to a tram station, yet slightly far from the center. The dining experience was a hit and miss, with some great aspects but also overwhelmed staff. Overall, it was a decent stay with both positives and negatives.
The hotel had its ups and downs, with a great location near the city center and convenient facilities, but some cleanliness issues in the rooms and a slightly underwhelming dining experience. The service was friendly and helpful overall.
The hotel is in a convenient location with easy access to public transportation and good restaurants and bars. The rooms are quite small but still comfortable to stay in, especially with the pull-out couch for the kids. The dining options are limited but satisfactory if you are looking for a quick meal. The service provided is a mixed bag with great assistance from the staff but some lapses in efficiency and courtesy. Overall, a decent choice for a stay in the area.
The hotel is located in a peaceful area, just a short walk from the tram station, making it convenient for exploring the city. The service was mixed, with one standout staff member at the restaurant, but overall not consistently welcoming. The dining experience was good with close proximity to food options like COOP and Migros, although the breakfast was described as monotonous. The location is excellent for transportation, close to the tram station that connects to various parts of the city and techno park.
The hotel is located in a bustling neighborhood close to the city center. The rooms were a bit cramped for a family of four and weren't ready until 8 pm, but the pool and gym are nice amenities. The service was mostly friendly and helpful, with a shoutout to Mr Abbasi Al Sharif. The location is convenient for business travelers but less ideal for tourists. The dining experience left something to be desired, especially the dry croissants and scarce breakfast options. Facilities were decent overall.
The hotel could improve on room comfort for four people but overall met expected standards with poor air circulation. Service had long queues at check-in during peak times and issues in the restaurant, yet staff were responsive to feedback. The location was practical, near transport options but not centrally located. The dining experience had a wide range of foods but faced challenges with service rush. Overall, a mixed experience with room for improvement in various areas.
I absolutely loved using the rooms in the evening as they remain open until 11:00 pm. The buffet breakfast was top-notch with a wide selection of continental and English options. The rooms were clean and functional, although we did find a surprise box of Tic Tacs hidden among the brochures. The new style was beautifully clean, ideal for a couple and a child.
The hotel's rooms were very nice and perfect for us; however, they didn't feel worth the high price we paid for the 4-day weekend. The required facilities were there, but the sofa bed made the space feel cramped.
The hotel provided a comfortable stay for two adults and two kids with various amenities, although the room was a bit dull and too small for kids to sleep well. The service was incredibly friendly and helpful, especially from Dennis who went above and beyond. The location was fine but required planning to reach major stations, and the dining was slightly crowded but offered a wholesome variety. Overall, a decent choice with positives and some areas for improvement.
For my son's surprise Birthday weekend, the hotel was not worth the $600+ for the 4-day stay, and the service could have been better. The rooms were clean and tidy, and the location was convenient with easy access to transport. However, the dining experience had its flaws, and the hotel was not as close to the main attractions as expected.
