Sheraton Hanoi West > 5-Star Spa Retreat

75 photos

Sheraton Hanoi West Exterior photo The photo shows a bright, sunny day with a clear blue sky dotted with a few wispy clouds. The main focus is on two modern high-rise buildings.

The building on the right is significantly taller and has a sleek, white facade with blue-tinted windows.

Sheraton Hanoi West Exterior photo The photo shows a modern conference room set up for a meeting or presentation. The room is spacious with a warm, neutral color palette. The walls are covered in a geometric pattern of muted gray and white rectangular panels, creating visual interest.

Sheraton Hanoi West Exterior photo The image shows a large, modern conference room set up for a presentation or meeting. The room is rectangular with a neutral color palette of beige, gray, and white.

The walls are covered in a geometric pattern of rectangular panels in varying shad

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Key details

About the Hotel

36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, Vietnam, 10000

Near Keangnam Landmark Tower 72

Great

8.8

9.0

/10

4.6

4.4

Loved by Sheraton Hanoi West guests

Really good hospitality
Attentive service
Delicious meals
Warm atmosphere
Wonderful time

"Having breakfast always at Regency Club Lounge with excellent reception and heartly services over the 11 days of stay, leisurely with long duration of operation hours."

Jiahn from Taiwan

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"We got an upgraded room that was spotless with a comfortable bed, great water pressure, and blackout curtains that opened up to a breathtaking view of the city."

Patrick J from United States

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"It's quite and there's was lot of food options .Especially the breakfast was good."

Raju

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Amenities

The Sheraton Hanoi West offers a large outdoor swimming pool alongside a well-equipped fitness center. Guests can also enjoy access to tennis courts and cycling trails near the hotel. The on-site spa, Shine Spa, provides a range of treatments tailored to relax and rejuvenate.

Rooms

The hotel includes 299 guest rooms and suites, many offering scenic views of West Lake. Each room features stylish decor, spacious layouts, and king-size beds for added comfort. For those interested in premium experiences, the Executive Rooms deliver exclusive access to the Executive Lounge.

Location

Sheraton Hanoi West is located just a short drive from Hanoi's city center and major attractions like the Old Quarter and Ho Chi Minh Mausoleum. The hotel overlooks the serene West Lake, making for picturesque surroundings. Its vicinity to the airport offers convenient access to domestic and international travel.

Dining

The hotel features diverse culinary options across three distinct restaurants, including the signature Oven D'Or for international cuisine and Vietnamese specialties. The Lounge Bar offers a variety of beverages, wines, and light snacks, perfect for a casual gathering. The hotel's lobby bakery also serves homemade pastries and coffee.

Business Facilities

The Sheraton Hanoi West is equipped with a comprehensive business center, offering meeting rooms and conference facilities. The hotel supports events of various sizes, with the capacity to host up to 700 attendees. High-end audiovisual technology is available for presentations and functions.

Highlights

Amenities: outdoor swimming pool and tennis courts

Rooms: 299 guest rooms and suites

Dining: Oven D'Or for international cuisine

Location: West Lake overlooking scenic views

Must-do experiences

Savor Pho at Pho Bat Dan, a must-try for authentic flavors.
Stroll around Hoan Kiem Lake at sunrise for serene beauty.
Visit the Vietnam Museum of Ethnology to learn about cultures.
Explore the hidden streets of the Old Quarter for unique shops.
Indulge in street banh mi at Banh Mi 25 for a delicious lunch.

Location: Great

8.1/10Review score

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Guest Emotional Experience

Away at HomeLike visiting family

“She welcomed me with the warmth and kindness of an old friend, which made my experience even more special.”

Lingxuan from Germany

Quiet Nights for Busy DaysRelaxing after work

“I felt truly relaxed during my stay.”

KOJI from Japan

Work from HotelBusiness made easy

“Great conference facilities and all the AV equipment we needed to host our week.”

Kane F

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Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates

Deluxe King Room City View

2 persons

370 sq. feet

1 King-size bed

Shower

Bathtub

room details

Two-Bedroom Suite

2 persons

995 sq. feet

1 King-size bed

Shower

Bathtub

room details

Deluxe Twin Room City View

2 persons

370 sq. feet

2 Single beds

Shower

Bathtub

room details

Premier King Room City View

2 persons

370 sq. feet

1 King-size bed

Shower

Bathtub

room details

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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

Sheraton Hanoi West offers an enticing mix of dining experiences, celebrating local flavors and international cuisines. From family-friendly restaurants to cozy spots perfect for a romantic dinner, each venue caters to diverse palates and dining preferences, ensuring a delightful culinary adventure for every guest.

The Market

International buffet with Asian influences

Ambiance

A vibrant and family-friendly setting with modern touches, creating a warm atmosphere for gatherings and special occasions.

Key Offerings

Guests can indulge in a variety of dishes ranging from Vietnamese classics to international favorites, featuring live cooking stations that add an interactive element to dining. Breakfast is a highlight, showcasing local specialties and international breakfast staples.

Reservation

Not needed

Open daily from 06:00 to 22:00

Sheraton Hanoi West Location

36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, Vietnam, 10000

Map view

36 Le Duc Tho St, Tu Liem Dist, 36 24, Hanoi, Vietnam, 10000

City landmarks

Landmark

Keangnam Landmark Tower 72

1.3 mi

Museum

Vietnam Museum of Ethnology

2.2 mi

Museum

Hanoi Museum

1.1 mi

Park

Thu Le Zoo Hanoi

2.6 mi

Stadium

My Dinh Stadium

1.0 mi

Tower

Keangnam Hanoi Landmark Tower

1.1 mi

Landmark

My Dinh National Stadium

2900 ft

Landmark

Hoang Office Hanoi

2300 ft

Landmark

3D Gallery

1.1 mi

Landmark

Asiaplus Voyages

3200 ft

Landmark

Indochina Legend Travel Day Tours

3200 ft

Landmark

Truly Ha Giang

3200 ft

Museum

Bao tang Hau can

3700 ft

Landmark

Cho My Dinh

3900 ft

Landmark

The gioi di dong

4200 ft

Landmark

Follow me Hanoi - Day Tours

4500 ft

Landmark

Sky 72 Observatory

1.3 mi

Church

Hanoi International Fellowship @ Detech

4700 ft

Landmark

TON Minigolf

4900 ft

Landmark

Thi Cam Temple

5200 ft

Landmark

Dinh Mai Dich

1.0 mi

Mall

The Garden Shopping Center

1.1 mi

Landmark

Mavi Travel Vietnam

1.1 mi

Landmark

VNU - University of Engineering and Technology

1.3 mi

Landmark

Cho dau moi Xuan Thuy

1.1 mi

Landmark

CGV CINEMA IpH

1.1 mi

Landmark

Toa nha Bo Ke hoach va Dau tu

1.1 mi

Landmark

Vietnam Royal Tourism

1.1 mi

Landmark

Nha lam viec Bo Lao dong

1.1 mi

Nearby

Sinh vien Cong giao Phu My

2000 ft

Restaurants

Adobi Buffet

2000 ft

Nguyen Co Thach Street 3rd Floor

Gapama Coffee Shop

3400 ft

Number 1

Alafolie Bakery

3000 ft

No 12A

Thien Loc Restaurant

3800 ft

101-102

Explore Hanoi

Explore Hanoi from Sheraton

Vietnam Museum of Ethnology

10 minutes' drive

Ethnological exhibits showcasing Vietnam's diverse cultures; offers guided tours and interactive displays.

Hanoi Museum

5 minutes' drive

Modern museum detailing Hanoi's history and culture; features unique architectural design and various exhibitions.

Keangnam Landmark Tower 72

5 minutes' drive

Iconic skyscraper with panoramic city views; includes a sky lounge and shopping options on lower floors.

My Dinh Stadium

10 minutes' walk

Large stadium hosting major sporting events and concerts; known for its vibrant atmosphere during matches.

Outdoor Yoga Classes

10 minutes' drive

Yoga sessions in nearby parks; ideal for relaxation and rejuvenation. Classes typically require prior booking.

Biking Around Cau Giay Park

15 minutes' drive

Biking trails through scenic park; bike rentals available nearby. Perfect for families and outdoor enthusiasts.

Hanoi Shopping at The Garden

20 minutes' walk

Shopping center with various local and international brands; cafes and entertainment options for all ages.

Alafolie Bakery

11 minutes' walk

Cosy bakery known for freshly baked pastries and coffee; perfect for a quick snack or breakfast.

Adobi Buffet

8 minutes' walk

All-you-can-eat buffet offering a variety of local and international dishes; family-friendly atmosphere.

Bia Tuoi Tiep

13 minutes' walk

Casual eatery serving traditional Vietnamese beer and snacks; a popular spot among locals for a lively dining experience.

CGV CINEMA IpH

20 minutes' walk

Modern cinema showing the latest films; family-friendly with comfortable seating and a snack bar.

3D Gallery

5 minutes' drive

Interactive art and illusion space; fun photo opportunities for families and friends.

Getting around

City Centre

Hanoi11 min · 4.4 mi

Airports

Noi Bai International (HAN)41 min · 16.7 mi

Cat Bi International (HPH)195 min · 80.5 mi

Train

Ha Noi Railway station12 min · 4.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of VND 635,250 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, Japanese, Chinese, Turkish, Korean, Hindi, Armenian, Vietnamese

Number of floors:

Number of rooms:

500

Reviews and Ratings

Real comments from travelers who have already stayed

Review score

Based on 408 verified reviews

9.4/10

Perfect

94%

Recommend

Breakfast

8.9/10

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

9.0/10

Free Wi-Fi

9.0/10

Location

8.1/10

Paid Wi-Fi

10.0/10

Staff

9.0/10

Value for money

8.3/10

Pros

Easy check-in

Clean rooms

Good breakfast

Helpful staff

Cons

Lost property

Refund issues

Unavailable amenities

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FAQs

About Sheraton Hanoi West

What is the closest airport to the 5-star Sheraton Hanoi West hotel?

Noi Bai International airport is located within a 26-minute drive (30 km) from the 5-star Sheraton Hanoi West hotel.

Should we expect an airport shuttle to bring us to the Sheraton Hanoi West hotel?

Bus shuttle which will take you to the Sheraton Hanoi West hotel with a 26-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Can I leave my car in the 5-star Sheraton Hanoi West hotel parking lot for free?

Yes, the 5-star Sheraton Hanoi West hotel provides parking spaces for free.

How much is a room at the hotel?

In a business area, 5-star hotels offer an average nightly rate of $164. Rooms at the hotel are $64 cheaper than the city average at only $100/night.

What payment methods are available in the 5-star Sheraton Hanoi West hotel?

At the 5-star Sheraton Hanoi West hotel, guests can pay using Visa, American Express, and JCB as well as other payment methods.

What kinds of rooms does the Sheraton Hanoi West hotel offer?

The Sheraton Hanoi West hotel offers such room types as Premier Twin Room, Premier King Room, and Two-Bedroom Suite.

Does the staff at the 5-star Sheraton Hanoi West hotel speak any foreign languages?

Yes, the staff of the 5-star Sheraton Hanoi West hotel will help you in Chinese, Turkish, English, German, and Armenian.

Which facilities are provided in the 5-star Sheraton Hanoi West hotel?

Top locations of the 5-star Sheraton Hanoi West hotel include a ballroom and a shopping area, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.

What spa facilities are provided at the Sheraton Hanoi West hotel?

Pampering amenities in the Sheraton Hanoi West hotel include a Turkish steam room, a Jacuzzi, and a foot bath.