Welcome to The Mercer – New York
About the Hotel
The Mercer stands as a 5-star luxury hotel in SoHo, an atmospheric backdrop for fashionable crowds, housed within a
Loft-Style Accommodations
The 73 guest rooms on six floors feature high ceilings and large windows with abundant natural light. All rooms include complimentary wireless internet access, sumptuous bedding with
Jean-Georges Dining Experience
The Mercer Kitchen, a 2-level restaurant, brings a chic, sophisticated vibe to the heart of SoHo with
Exclusive Guest Services
The Christian-Liaigre-designed lobby doubles as a late-night lounge for New York's entertainment and fashion industry players, featuring 14-foot ceilings, exposed brick walls, and a
Prime SoHo Location
The Mercer is located in SoHo, known for its
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
Spa & Leisure
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel had a few ups and downs. The rooms, though on the small side, were clean with poor lighting, and could have been more spacious for the price paid. However, the service was exceptionally friendly and service-oriented. The location, while vibrant and interesting, showed signs of age and clutter. The dining experience had its highs and lows, with delicious options but some areas falling short.
The hotel room was small and a bit tired, not meeting the expected standards for the high price paid. However, the service was very professional and pleasant, especially from the doormen and breakfast servers. The location was somewhat disorganized but convenient for shopping. The dining experience left much to be desired, although the bar was not functional. Overall, some aspects were lacking for the price paid.
The hotel is a mixed bag - the rooms are clean, modern, and comfortable but on the smaller side. The service can be warm and accommodating, but at times it's dismissive and unhelpful. The location is excellent for exploring Lower Manhattan, but it might not always meet expectations. The dining experience varies from poor to delicious, and the facilities have their ups and downs.
My stay at the hotel was a mix of good and bad. The rooms were clean and minimalistic in decor, but not up to the standard you'd expect from a pricy hotel. However, the room size was impressive, with a lovely courtyard view. The service had its highs and lows; some staff members went out of their way, while others came across as arrogant. The location, although visited several times, was a bit messy but still maintained a high standard. The dining experience varied from poor to good, depending on the venue, and the facilities were decent overall.
I absolutely adored my stay at this hotel. The rooms were incredibly quiet thanks to the quadruple glazing, and they were not just nice but also super comfortable. My room was spacious and well-appointed with fantastic bedding, and I even had my very own salon area to unwind while savoring a glass of Rose from the Mercer Kitchen, the iconic eatery within the hotel. The service was exceptional, with staff always ready to assist and provide valuable recommendations on great dining spots. The location was superb, conveniently close to various attractions and neighborhoods that I love visiting. The dining experience left a strong impression with delicious dishes that satisfied my culinary cravings. Facilities were top-notch, enhancing my overall experience.