Welcome to Parkroyal Collection Kuala Lumpur – Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
PARKROYAL COLLECTION Kuala Lumpur is a 5-star biophilic hotel in the heart of Kuala Lumpur's Golden Triangle, featuring 78 planters with 1207.5 m² of plants that form a distinctive landscaped façade.
Eco-Friendly Rooms
Relax in our cosy Urban Family Suite, with all the best in-room luxuries including LED smart television with local and cable channels, Chromecast capabilities, and USB charging ports for all your devices. All rooms at PARKROYAL COLLECTION Kuala Lumpur are fitted with a filtered water dispenser and biodegradable bath amenities to reduce plastic waste.
Plant-Based Dining
Thyme seamlessly houses lots of leafy-green plants, which together with low lighting and smooth choice of music, make it a lovely space for breakfast, lunch and dinner. The Bubbly Sunday brunch features a selection of fine roasted carvery and steamed dim sum along with Malaysian and international buffet spread.
Wellness Facilities
Boost your endorphins with a full-body workout at state-of-the-art fitness centre, complete with cardio and strength equipment as well as a selection of free weights. The salt water pool is the perfect place to unwind, have a refreshing dip, or get those much-needed daily laps in.
Prime Location
PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur's Golden Triangle, where shopping, entertainment and commerce all come together. The hotel is just minutes away from premier destinations such as the Kuala Lumpur City Centre, Petronas Twin Towers, KL Tower, Lake Gardens and Malaysia's International Financial District.
Urban Experiences
Discover curated deals for a memorable stay in the lap of luxury, right here in the heart of a city which offers myriad dining and entertainment options. Choose from a wide spectrum of shopping centres, from the decades-old homegrown staple Sungai Wang Plaza to the award-winning shopping destination Pavilion Kuala Lumpur with over 700 retail outlets.
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Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Wi-Fi
Wi-Fi in rooms
Parking
On-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's buffet
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Saltwater pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Room features
Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
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Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.8
km
Mall
Suria KLCC
1.8
km
Park
KLCC Park
2.7
km
Mall
Chinatown
2.1
km
Aquarium
Aquaria
1.7
km
Landmark
Dataran Merdeka
2.2
km
Landmark
Alor Street
710 m
Market
Central Market
2.4
km
Event hall
Kuala Lumpur Convention Centre
1.2
km
Mosque
National Mosque of Malaysia
2.3
km
Theme Park
Berjaya Times Square Theme Park
700 m
Stadium
Merdeka Stadium
2.7
km
Stadium
Stadium Negara
2.7
km
Pagoda
Sri Maha Mariamman Temple
2.2
km
Landmark
Sultan Abdul Samad Building
2.0
km
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
1.2
km
Museum
Petrosains Science Discovery Centre
1.9
km
Park
KL Forest Eco Park
1.8
km
Landmark
Trec Kl
1.7
km
Shopping Area
The Weld
1.7
km
Nearby
Mall
Fahrenheit 88 Shopping Mall
440 m
Mall
Sungei Wang Plaza
380 m
Mall
Lot 10
260 m
7 Jalan Bintang
Low Yat Plaza
570 m
Mall
Pavilion KL
590 m
Mall
Bukit Bintang
270 m
Museum
Museum of Illusions
290 m
Museum
Selfie Museum KL
320 m
Kuala LumpurMalaysia
Bintang Walk
250 m
Shopping Area
Berjaya Times Square Kuala Lumpur
410 m
Restaurants
Kim Gary Restaurant
230 m
Sungei Wang Plaza G083 &084
Blues and Bees
130 m
Jalan Sultan Ismail 3rd Floor Lot 10
Marakesh Restaurant
350 m
No. 148 Jalan Bukit Bintang
Ninja Joe
350 m
Jalan Bukit Bintang
Restoran Beriani Asif
300 m
Jalan Padang Walter Grenier Off Jalan Imbi
Dynasty Dragon Seafood Restaurant
260 m
03-113
Reviews and Ratings
Real comments from travelers who have already stayed
58%
said they enjoyed their stay and plan to return.
great breakfast
friendly staff
limited dining options
lack of a la carte service
5.8/10
Guest rating
Rooms
7.2
Location
8.5
Service
8.2
Dining
8.0
Guest reviews
5.8/10
based on 6 reviews
4/5
based on 3894 reviews
8.4
8.4/10 based on 3320 reviews
#37 of 386 hotels in Kuala Lumpur based on Tripadvisor
Ben
United Kingdom,
May
2024
7.6/10
The hotel offers a convenient location near shopping centers and food but lacks in room condition and spaciousness. The service is attentive and accommodating, and the dining experience stands out with a wide selection. However, improvements could be made in room quality and layout.
Rooms
6.0
The rooms, typically situated on higher floors, provide all the essentials for a good stay but appear tired and in need of renovation, with limited power points and a musty smell.
Service
9.0
The housekeeping staff, doormen, and lifeguard show dedication in making guests feel valued, including a great Club Lounge breakfast.
Location
8.0
The hotel's location is excellent for shopping and dining, with easy access to main centers and public transportation nearby.
Dining
8.0
Facilities
7.0
The hotel boasts various facilities that enhance the overall experience for guests.
Martin
United Kingdom,
January
2024
7.6/10
The hotel is centrally located in KL, making it convenient to get around, though the room was smaller than expected and had a few flies.
Rooms
7.0
The room was smaller than other hotels we've stayed in across Malaysia and had a few small flies, but it was clean and cosy overall. The Executive room had a safe shower area for my mum.
Service
7.0
The staff, including housekeeping, doormen, and the lifeguard, were polite. However, the hotel could improve by organizing the check-in process more efficiently and reining in guest behaviors like treating the lobby as a bedroom.
Location
8.0
The location was really relaxing and as central as it can get in KL, making it convenient to explore the city. However, traffic management issues were noticed around the area.
Dining
8.0
The dining experience was superb, offering a wide array of Asian and Western food.
Facilities
8.0
The hotel had good facilities, and the dining options were diverse with a good rate. However, some improvements in guest behavior management could enhance the overall experience.
George
United Kingdom,
December
2023
8.8/10
The hotel offers very spacious rooms with everything you could need, constant replenishment of water, coffee, and toiletries, along with chocolates and turndown service before bedtime. The great breakfast adds to the overall stay experience. However, the staff's lack of training in serving a la carte is a noticeable downside.
Rooms
9.0
The rooms are very spacious and well-equipped with all the essentials. The constant replenishment of water, coffee, and toiletries, along with chocolates and turndown service, adds a touch of luxury to the stay.
Service
8.0
The staff at the hotel were very friendly, welcoming, and warm, treating us with the utmost friendly manner throughout our stay. However, the lack of training to serve a la carte was evident.
Location
9.0
The hotel's location is excellent, with close proximity to many shopping malls, the Bukit Bintang MRT and monorail stations, and various eating places, making it a convenient choice for travelers.
Dining
8.0
The dining experience at the hotel was outstanding with a wide variety of food choices and a sumptuous breakfast buffet.
Facilities
9.0
The hotel boasts excellent facilities with a range of services including room service, dry cleaning, housekeeping, laundry, valet parking, and shuttle services, enhancing the overall guest experience.
great breakfast
limited dining options
Arthur
United Kingdom,
November
2023
8.6/10
The hotel offers great value with clean and aesthetically pleasing rooms; however, the noise from traffic below was quite noticeable even on the 21st floor. The dining options are more like a full dinner service with varied choices throughout the day.
Rooms
8.0
The rooms are clean and aesthetically pleasing, providing good value for the price.
Service
9.0
The staff went the extra mile even with last-minute requests, but there was a slight slip-up with forgetting to inform about a room readiness.
Location
9.0
The hotel's central location is ideal for accessing major attractions, malls, and a wide range of food choices.
Dining
8.0
The dining experience offers a lot of variety and the staff are friendly and helpful, making meals enjoyable.
Facilities
9.0
The hotel boasts superb facilities with spacious dining areas.
Great value
Traffic noise
Robin
United Kingdom,
October
2023
8.6/10
The hotel offers comfortable and clean rooms with friendly staff, although there was an unexpected charge for breakfast. The location is relaxing and central, surrounded by shopping centers and eateries. The dining experience is superb with a wide range of Asian and Western food choices.
Rooms
8.0
The rooms were comfortable and clean, but there was an unexpected charge for breakfast.
Service
9.0
The staff was super friendly, especially during Ramadhan, and very helpful.
Location
9.0
The hotel is in a really relaxing and central location, perfect for shopping and dining.
Dining
9.0
The dining experience was superb with a wide variety of Asian and Western food options.
Facilities
8.0
The hotel offers a range of facilities for convenience and comfort.
John
United Kingdom,
May
2023
6.8/10
The Orchid Club room was a bit disappointing with tired-looking features like broken latches and loud air-con, causing an unpleasant smell that made us both feel ill. The hotel offered another room, but my husband was too sick to move. The service was a mix of exceptional warmth upon arrival but slightly poor assistance during busy periods. The location was great with easy access to shopping malls but a chaotic street situation. Dining had limited options for vegetarians but provided various cuisines. Overall, a slightly mixed experience.
Rooms
5.0
The Orchid Club room had some issues like broken latches, loud air-con, and a shocking smell.
Service
7.0
The service had a warm welcome initially but lacked efficiency during busy times.
Location
8.0
The location was great with easy access to shopping malls but some street chaos.
Dining
7.0
The dining had limited vegetarian options but offered various cuisines.
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