Welcome to Shangri-La Kuala Lumpur – Kuala Lumpur

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From127US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
-
Steps from Aquaria KLCC
Perfect
9.0
9.2
/10
4.5
4.4
/5

Amenities

Shangri-La Kuala Lumpur offers a comprehensive range of services and facilities, emphasizing business and leisure needs. Guests can access 24-hour concierge services, valet service, and an efficient travel agency. The hotel includes a well-equipped health club and a luxurious spa known for its holistic treatments.

Rooms

The hotel presents 662 spacious rooms and suites, featuring classic designs and modern amenities. Rooms range from 37 sqm to 240 sqm, all equipped with advanced business-ready technology and comfortable furnishings. Guests can also enjoy executive services in Horizon Club rooms, offering exclusive access to the Horizon Club Lounge.

Location

Shangri-La Kuala Lumpur is strategically located within the Golden Triangle, making it easy to access key attractions. The hotel is just minutes from the Petronas Twin Towers and KLCC Park, known for its beautiful landscaping. Close proximity to premier shopping destinations like Pavilion Kuala Lumpur and Suria KLCC enhances the urban experience.

Dining

Diverse dining experiences are available, with restaurants such as Shang Palace showcasing Cantonese cuisine and Zipangu offering authentic Japanese dishes. Lemon Garden presents an extensive buffet featuring international and local delicacies, embodying sustainable sourcing. Arthur's Bar and Grill serves a range of signature cocktails and hearty meals in a convivial setting.

Family-Friendly Features

Families can enjoy spacious Family Premier Suites equipped with kid-friendly amenities and modern tents for children. Complimentary weekend activities are organized, including arts & crafts workshops and family yoga sessions to enhance family bonding. Special meal offerings make dining convenient for children under 12 years of age.

Highlights

Location: Golden Triangle, minutes from Petronas Twin Towers .

Rooms: 662 spacious rooms and suites .

Dining: Shang Palace and Lemon Garden buffet .

Wellness: Luxurious spa and health club .

Family: Family Premier Suites with kid-friendly amenities .

Services: 24-hour concierge and valet service .

Must-do experiences

  • Visit the Petronas Towers at dusk for magical skyline views.
  • Try Nasi Lemak at Village Park for a truly local breakfast.
  • Explore the vibrant markets at Jalan Alor for street food delights.
  • Discover the Islamic Arts Museum for captivating local culture.
  • Stroll through the Perdana Botanical Gardens for a peaceful retreat.
View all

Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Deluxe King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Air conditioning
Premier Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Bathtub
Executive Twin Room
2 persons
420 sq. feet 
2 Single beds
Shower
Bathtub
Executive King Room
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Kuala Lumpur offers a delightful array of dining experiences, showcasing a rich tapestry of flavors ranging from traditional Cantonese to contemporary French. Guests can immerse themselves in authentic culinary adventures that cater to every palate, all within beautifully designed atmospheres.
Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel
Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport
Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining
Ambiance
Modern and romantic setting ideal for intimate gatherings
Key Offerings
Signature French dishes crafted with finesse, perfect for a luxurious dining experience.
Reservation
Recommended
Lunch: Mon-Fri 12:00 - 14:30; Dinner: Mon-Sat 19:00 - 22:30

Lemon Garden Cafe

Family-friendly buffet featuring Chinese, Indian, Italian, Malaysian, and local dishes
Ambiance
Modern and welcoming, designed for families and groups
Key Offerings
Indulge in a Seafood Assisted Buffet with diverse stations and a vast selection of dishes perfect for any time of the day.
Reservation
Not needed
Open daily from 06:00 - 01:00

Lemon Garden 2Go

International casual dining
Ambiance
Modern space with a focus on convenience and quality
Key Offerings
Perfect for those on the go, offering a range of grab-and-go options including breakfast, brunch, and light meals.
Reservation
Not needed
Mon-Fri 08:00 - 18:30; Sat 10:00 - 17:00

Shang Palace

Traditional Cantonese
Ambiance
Elegant and culturally rich with traditional decor
Key Offerings
Experience authentic Cantonese culinary masterpieces and Szechuan delicacies that promise a feast for the senses.
Reservation
Recommended
Lunch: Daily 12:00 - 14:30; Dinner: Daily 18:30 - 22:30

Zipangu

Japanese cuisine
Ambiance
Traditional and serene, reflecting Japanese aesthetics
Key Offerings
Savor exquisite sushi and authentic Japanese dishes served in a tranquil environment.
Reservation
Recommended
Lunch: Mon-Sat 12:00 - 14:30, Sun 11:30 - 14:30; Dinner: Daily 18:30 - 22:30

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
Petronas Twin Towers
13 minutes walking
Iconic twin skyscrapers symbolizing Kuala Lumpur. Visit the Skybridge and observation deck for breathtaking views.
Aquaria
Aquaria
15 minutes walking
Large oceanarium showcasing marine life. Highlights include underwater tunnels and interactive exhibits for all ages.
KLCC Park
KLCC Park
25-minute walk
Urban park offering lush greenery, running trails, and a tranquil lake. Perfect for picnics or a leisurely stroll.
Chinatown
Chinatown
25-minute walk
Vibrant area featuring street markets, temples, and local cuisines. Great for those seeking a unique cultural experience.
KL Forest Eco Park
KL Forest Eco Park
15 minutes walking
A serene escape with walking trails, a canopy walkway, and diverse flora and fauna, ideal for nature lovers.
Dialogue in the Dark
5 minutes walking
An immersive experience where guests learn to navigate in complete darkness, fostering empathy and a unique awareness.
Arthur's Bar & Grill
Arthur's Bar & Grill
2 minutes walking
Chic establishment serving grilled meats and fresh seafood. Trendy ambiance with a great selection of beverages.
TGI Friday's
TGI Friday's
1 minute walking
Casual dining with a lively atmosphere offering classic American fare, including ribs and burgers. Family-friendly.
Les Oliviers Restaurant
Les Oliviers Restaurant
1 minute walking
Elegant restaurant specializing in Mediterranean cuisine, featuring fresh ingredients and a curated wine list.
Burger Bakar Kaw Kaw
Burger Bakar Kaw Kaw
1 minute walking
Local favorite known for gourmet grilled burgers with unique toppings. A must-try for burger enthusiasts.
The Pub
The Pub
1 minute walking
Lively venue with live music and a vibrant atmosphere. Ideal for socializing with friends after a day of exploration.
Stadium Negara
Stadium Negara
16 minutes walking
Historic venue hosting various events including concerts and sports. Check schedule for upcoming performances.
Getting around
City Centre
Kuala Lumpur34 min  ·  1.7 mi
Airports
Sultan Abdul Aziz Shah Airport (SZB)41 min  ·  16.8 mi
Kuala Lumpur International Airport (KUL)95 min  ·  39.2 mi
Train
Ampang Park Station20 min  ·  1.0 mi
Old Kuala Lumpur Railway Station27 min  ·  1.4 mi
Underground
Bukit Bintang12 min  ·  3300 ft
Merdeka18 min  ·  5000 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635

Reviews and Ratings

Real comments from travelers who have already stayed
Review score
Based on 1632 verified reviews
9.1/10
Perfect
93%
Recommend
Breakfast
8.3/10
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
9.4/10
Value for money
8.7/10
Pros
Comfortable bedding
Friendly staff
Delicious breakfast
Cons
Underwhelming high tea
Old furniture
Floor access security
Guest reviews
based on 8501 reviews
4.5/5
based on 3058 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Kuala Lumpur
What are the check-in and check-out times at Shangri-La Kuala Lumpur?
Check-in is at 14:00 and check-out is at 12:00.
What are the dining options available at Shangri-La Kuala Lumpur?
There are six on-site restaurants offering a variety of cuisines including Cantonese, Western, and Japanese.
How far is Shangri-La Kuala Lumpur from Petronas Twin Towers?
The hotel is located just 0.5 km from Petronas Twin Towers.
What amenities are available in the rooms at Shangri-La Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV, a minibar, coffee/tea-making facilities, and free Wi-Fi.
What wellness facilities does Shangri-La Kuala Lumpur offer?
The hotel features a spa, sauna, steam room, and a fitness centre.
Is there an airport transport service at Shangri-La Kuala Lumpur?
Airport transfers are available at an additional charge.
Are there family-friendly activities available at Shangri-La Kuala Lumpur?
The hotel offers complimentary family-oriented activities on weekends, such as movie night and treasure hunts.
What nearby attractions are within walking distance of Shangri-La Kuala Lumpur?
KL Tower is a 0.5 km walk from the hotel.
Does Shangri-La Kuala Lumpur provide any business services?
The hotel offers meeting facilities and high-speed Wi-Fi access for business travelers.
How can guests enjoy breakfast at Shangri-La Kuala Lumpur?
Breakfast is available for an additional charge of 98 MYR.
What are some of the available on-site leisure facilities at Shangri-La Kuala Lumpur?
Guests can enjoy an outdoor swimming pool and jacuzzi at the hotel.
What types of cuisine can guests expect at Shangri-La Kuala Lumpur's on-site restaurants?
Dining options include Cantonese delicacies at Shang Palace, Western dishes at Arthur's Bar & Grill, and Japanese cuisine at Zipangu.

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Rooms and Guests2 Guests, 1 Room