Welcome to Hotel Phoenix – Zermatt

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From541US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Near the historic old town
Perfect
9.0
9.3
/10
4.7
4.6
/5

Accommodations

Hotel Phoenix offers 27 guest rooms designed with local and regional elements for a comforting stay. Room sizes range from 21 m² to 31 m², with options including balconies and Matterhorn views. Guests enjoy amenities such as satellite flat-screen televisions and private bathrooms with either showers or bathtubs.

Dining

Every morning, the hotel provides a buffet breakfast in a spacious glass-walled room that opens onto a terrace. Guests can enjoy a rich selection of warm and cold dishes, ensuring a satisfying start to the day. In the lounge/bar area, guests may relax by the fireplace with homemade gourmet snacks and refreshments.

Location

Located in the quiet Wiesti quarter, the hotel is just a short walk from Zermatt's train station and Bahnhofstrasse. Access to the nearby Matterhorn Glacier Paradise and Sunnegga-Rothorn Paradise lift stations is within a 1 to 2-minute walk. Guests can easily explore shopping and dining options available in the village.

Ski Facilities

The hotel provides a dedicated ski room equipped with ski boot heaters for warm and dry boots. Guests may also take advantage of an expert tuning service designed for skiers and snowboarders. This setup ensures hassle-free access to the slopes surrounding Zermatt.

Pet-Friendly

Hotel Phoenix welcomes four-legged friends, making it a suitable option for pet owners. This policy allows guests to enjoy their stay without leaving their dogs behind. A variety of pet-friendly amenities are noted to ensure a comfortable experience for both guests and their pets.

Highlights

Location: quiet Wiesti quarter, easy walking distance of Bahnhofstrasse

Dining: delicious buffet breakfast with warm and cold dishes

Accommodations: rooms with Matterhorn views available on request

Ski Facilities: easily accessible ski room with boot heaters

Must-do experiences

  • Take the Gornergrat Railway for breathtaking views of the Matterhorn.
  • Savor local cheese fondue at Restaurant Whymper-Stube in town.
  • Visit the Matterhorn Museum for fascinating Alpine history.
  • Stroll through Zermatt's charming car-free streets at sunset.
  • Try the seasonal raclette at the iconic Restaurant Julen.
View all

Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
Deluxe Double Room
2 persons
280 sq. feet 
2 Single beds
Shower
Coffee machine
Standard Double Room
2 persons
230 sq. feet 
2 Single beds
Shower
Coffee machine
Superior Double Room
2 persons
240 sq. feet 
2 Single beds
Shower
Coffee machine
Triple Room
2 persons
305 sq. feet 
3 Single beds
Coffee machine
Heating
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Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Hotel Phoenix Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
11 minutes' walk
Cultural insight into Zermatt's history, showcasing artifacts and stories from the esteemed Matterhorn.
The Matterhorn
30-minute walk
Iconic Swiss peak known for its distinctive pyramid shape, offering breathtaking views and photo opportunities.
Montaineer's Cemetery
11 minutes' walk
Poignant tribute to climbers who lost their lives on the Matterhorn. A peaceful spot to reflect.
St Peter's English Church
10 minutes' walk
Charming church with stunning stained glass, serving the English-speaking community. Regular services offered.
Hiking to Hohbalmen
7 minutes' walk
Scenic hiking trail with impressive views of the Matterhorn, suitable for various skill levels.
Forest Fun-Park Zermatt
20 minutes' walk
Outdoor adventure park with zip lines and climbing routes, perfect for thrill-seekers and families.
Spa Treatments at Local Wellness Centers
10-minute drive
Relaxing spas offering massages and wellness treatments. Enjoy a serene escape after your outdoor activities.
Cup's Italian Coffee House
11 minutes' walk
Cozy café known for its authentic Italian coffee and delicious pastries. Great for casual brunches.
Restaurant La Ginabelle
5-minute drive
Fine dining with regional Swiss cuisine. Offers stunning mountain views and a sophisticated atmosphere.
Zermatt Piano Bar
12 minutes' walk
Charming venue famous for live music and a relaxed vibe. Perfect for an enjoyable evening atmosphere.
Zermatt Nightlife Bars
10 minutes' walk
Lively scene with various bars offering local drinks and music, making it a great spot for nightlife.
Getting around
City Centre
Zermatt8 min  ·  2000 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28

Reviews and Ratings

Real comments from travelers who have already stayed
Review score
Based on 161 verified reviews
9.1/10
Perfect
96%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
8.3/10
Location
8.7/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.6/10
Pros
Comfortable room
Fantastic breakfast
Helpful staff
Modern design
Cons
Odd shower
Guest reviews
based on 321 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Phoenix
What popular attractions are near Hotel Phoenix?
Nearby attractions include Matterhorn Glacier Paradise (10 km), Gornergrat viewing platform (9 km), and Sunnegga-Blauherd-Rothorn hiking trails (3 km).
How far is Hotel Phoenix from the train station?
Hotel Phoenix is located approximately 800 m from the train station.
What are the check-in and check-out times at Hotel Phoenix?
Check-in at Hotel Phoenix is at 15:00, and check-out is by 10:30.
What dining options are available at Hotel Phoenix?
Hotel Phoenix offers a daily breakfast buffet for an additional charge and has a bar/lounge area for relaxation.
Are there any restaurants near Hotel Phoenix?
Restaurants within 0.5 km include Christiania Restaurant, Chez Heini, Walliserstube Zermatt, and CERVO Puro.
What amenities do the rooms in Hotel Phoenix include?
Rooms at Hotel Phoenix are equipped with a flat-screen TV, safe, hairdryer, and complimentary Wi-Fi.
What recreational activities are available at Hotel Phoenix?
Guests can enjoy skiing, hiking, cycling, and access to a golf course.
What is the distance from Hotel Phoenix to Sion Airport?
Hotel Phoenix is located 80 km from Sion Airport.

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