Hotel Phoenix Zermatt * Stunning Matterhorn Views

Name: Welcome to The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort – Zermatt
Address: Untere Wiestistrasse 11, Zermatt, Valais, 3920
Price range: US$448+
Rating: 9.1

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The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Room photo

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Exterior photo

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Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, 3920

Near the historic old town

Perfect

9.1

9.3

/10

4.8

4.7

Loved by The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort guests

Attentive staff

Spacious rooms

Delicious breakfast

Helpful service

Fine views

"In addition to the balcony our room had two single beds and met all of our needs."

Mark G from Canada

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"The breakfast buffet was sensational - so much variety."

Fiona from Australia

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"The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea."

Senna Mei San

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4-star mountain retreat in Zermatt

Accommodations

Hotel Phoenix offers 27 guest rooms designed with local and regional elements for a comforting stay. Room sizes range from 21 m2 to 31 m2, with options including balconies and Matterhorn views. Guests enjoy amenities such as satellite flat-screen televisions and private bathrooms with either showers or bathtubs.

Dining

Every morning, the hotel provides a buffet breakfast in a spacious glass-walled room that opens onto a terrace. Guests can enjoy a rich selection of warm and cold dishes, ensuring a satisfying start to the day. In the lounge/bar area, guests may relax by the fireplace with homemade gourmet snacks and refreshments.

Location

Located in the quiet Wiesti quarter, the hotel is just a short walk from Zermatt's train station and Bahnhofstrasse. Access to the nearby Matterhorn Glacier Paradise and Sunnegga-Rothorn Paradise lift stations is within a 1 to 2-minute walk. Guests can easily explore shopping and dining options available in the village.

Ski Facilities

The hotel provides a dedicated ski room equipped with ski boot heaters for warm and dry boots. Guests may also take advantage of an expert tuning service designed for skiers and snowboarders. This setup ensures hassle-free access to the slopes surrounding Zermatt.

Pet-Friendly

Hotel Phoenix welcomes four-legged friends, making it a suitable option for pet owners. This policy allows guests to enjoy their stay without leaving their dogs behind. A variety of pet-friendly amenities are noted to ensure a comfortable experience for both guests and their pets.

Highlights

Location: quiet Wiesti quarter, easy walking distance of Bahnhofstrasse

Dining: delicious buffet breakfast with warm and cold dishes

Accommodations: rooms with Matterhorn views available on request

Ski Facilities: easily accessible ski room with boot heaters

Must-do experiences

Take the Gornergrat Railway for breathtaking views of the Matterhorn.
Savor local cheese fondue at Restaurant Whymper-Stube in town.
Visit the Matterhorn Museum for fascinating Alpine history.
Stroll through Zermatt's charming car-free streets at sunset.
Try the seasonal raclette at the iconic Restaurant Julen.

Select your room type

Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates

Deluxe Double Room Matterhorn View
2 persons
26 sq. feet
2 Single beds
Balcony
Heating
room details
Standard Double Room
2 persons
21 sq. feet
2 Single beds
Heating
Coffee machine
room details
Superior Double Room
2 persons
22 sq. feet
2 Single beds
Balcony
Heating
room details

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Check-in/ Check-out

Facilities

Boutique hotels design their amenities with your relaxation and unique travel experiences in mind

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area
Special diet menus

Children

Cots
Board games

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Untere Wiestistrasse 11, Zermatt, 3920

Explore Zermatt

Local Experiences

Matterhorn Museum

11 minutes' walk

Cultural insight into Zermatt's history, showcasing artifacts and stories from the esteemed Matterhorn.

The Matterhorn

30-minute walk

Iconic Swiss peak known for its distinctive pyramid shape, offering breathtaking views and photo opportunities.

Montaineer's Cemetery

11 minutes' walk

Poignant tribute to climbers who lost their lives on the Matterhorn. A peaceful spot to reflect.

St Peter's English Church

10 minutes' walk

Charming church with stunning stained glass, serving the English-speaking community. Regular services offered.

Hiking to Hohbalmen

7 minutes' walk

Scenic hiking trail with impressive views of the Matterhorn, suitable for various skill levels.

Forest Fun-Park Zermatt

20 minutes' walk

Outdoor adventure park with zip lines and climbing routes, perfect for thrill-seekers and families.

Spa Treatments at Local Wellness Centers

10-minute drive

Relaxing spas offering massages and wellness treatments. Enjoy a serene escape after your outdoor activities.

Cup's Italian Coffee House

11 minutes' walk

Cozy café known for its authentic Italian coffee and delicious pastries. Great for casual brunches.

Restaurant La Ginabelle

5-minute drive

Fine dining with regional Swiss cuisine. Offers stunning mountain views and a sophisticated atmosphere.

Zermatt Piano Bar

12 minutes' walk

Charming venue famous for live music and a relaxed vibe. Perfect for an enjoyable evening atmosphere.

Zermatt Nightlife Bars

10 minutes' walk

Lively scene with various bars offering local drinks and music, making it a great spot for nightlife.

Getting around

City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel The Phoenix Fitness & Free Spa Access At Alpen Resort provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Languages

English, German, Dutch

Number of rooms:

Reviews and Ratings

Real comments from travelers who have already stayed

Review score

Based on 158 verified reviews

9.1 /10

Perfect

96 %

Recommend

Breakfast

9.5/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.1/10

Free WiFi

8.1/10

Location

8.9/10

Paid Wi-Fi

7.5/10

Staff

9.4/10

Value for money

8.7/10

Pros

Comfortable room

Fantastic breakfast

Helpful staff

Modern design

Cons

Odd shower

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FAQs

About The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort

What is the distance from the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort to Zermatt city centre?

Zermatt city centre is reachable within a 10-minute walk from the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort.

Which landmarks are closest to the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

Guests of the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can visit Zermatt-Sunnegga (only 6 minutes' walk from the accommodation), or Parish Church of St. Mauritius placed 9 minutes' walk away.

Can we park our car at the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

Guests of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can take advantage of parking.

At what time can I check-in at the Zermatt hotel?

At the Zermatt hotel, you can check in from 15:00 till 22:00.

At what time can I check-out at the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

You can check out of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort from 08:00 till 11:00.

What are the booking prices at the hotel?

The prices at the hotel start from $285.

What payment methods are available in the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

At the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort, guests can pay using Mastercard, Maestro, and EC-Card as well as other payment methods.

What room types does the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort comprise?

The The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers such room types as Superior Double Room, Standard Double Room, and Standard Queen Room.

Does the staff at the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort speak any foreign languages?

Yes, the staff of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can help you in English, German, and Dutch.

Which facilities are provided in the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

Top locations of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort include luggage storage and a lobby area, whereas guests' safety will be ensured with a safe deposit box.