What is the check-in and check-out time at Hotel Puerta America?
Check-in starts at 15:00 and check-out is until 12:00.
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Welcome to Hotel Puerta America – Madrid
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Key details
About the Hotel
Avenida America 41, Madrid, 28028,
- Near the Santiago Bernabeu Stadium
Great
8.4
8.4
3.8
4.2
4-star hotel in Madrid's cultural epicenter
Amenities
Hotel Puerta America offers a full range of amenities including a unique
Rooms
The hotel provides a selection of
Location
Situated in Madrid, the hotel provides easy access to the city's renowned
Dining
Dining at Hotel Puerta America spans regional and international offerings, ensuring diverse palate satisfaction. The hotel presents a range of bars and
Business Facilities
Business travelers can benefit from the hotel's comprehensive
Highlights
Location: 20 minutes from Adolfo Suárez Madrid-Barajas Airport
Rooms: 260 rooms with distinct themes
Dining: thematic restaurants and rooftop terrace
Business: meeting and conference spaces with audiovisual equipment
Must-do experiences
- Visit the Royal Palace for stunning architecture and gardens.
- Savor traditional tapas at Mercado de San Miguel, a local favorite.
- Explore the art at Museo del Prado on a weekday for fewer crowds.
- Enjoy a flamenco show at Casa Patas for an authentic cultural experience.
- Stroll through El Retiro Park and rent a rowboat on the lake.
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
- Deluxe Room2 persons25 sq. feet1 Double bedAir conditioningHeatingroom details
- Space Club by Zaha Hadid2 persons25 sq. feet1 Double bedAir conditioningBathtubroom details
- Junior Suite Executive Lounge Access2 persons45 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Cafe
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Paid babysitting/ Child services
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Heating
- Soundproofed rooms
- In-room desk
Bathroom
- Private bathroom
- Free toiletries
- Toilet
Media
- Cable/ Satellite television
Show more
Dining Onsite
Hotel Puerta America offers a delightful assortment of dining experiences that celebrate Spanish and Mediterranean cuisines. Guests can indulge in vibrant flavors amidst modern settings, whether it's a romantic evening or a family gathering, all while enjoying exceptional views and stunning interior designs.
The Observatory
Spanish seafood
Ambiance
Modern, Romantic
Key Offerings
Featuring one of the largest vertical gardens in Europe and a spectacular marble bar, guests can enjoy fresh seafood products with sweeping views from wide glass windows that embrace the allure of seeing and being seen.
Reservation
Recommended
Thursday to Saturday, 20:30 - 23:30
Karrara Terrasse
Spanish
Ambiance
Family friendly, Modern
Key Offerings
This warm venue caters to all ages with a diverse menu featuring vegetarian, vegan, gluten-free, and dairy-free options, perfect for leisurely lunches or engaging dinners that invite family conversations and laughter.
Reservation
Not needed
Daily, 13:00 - 23:00
Lobby & Bistró
Mediterranean, Spanish
Ambiance
Family friendly, Modern
Key Offerings
Offering a delightful selection for lunch, dinner, high tea, and cocktail hour, this inviting space is perfect for casual dining with loved ones or a cozy gathering over shared plates, complemented by an array of options to suit various dietary needs.
Reservation
Not needed
Hours vary
Location
Avenida America 41, Madrid, 28028,
Explore Madrid
Local Experiences
Santiago Bernabeu Stadium
25 minutes' walk
Famous home of Real Madrid, this stadium features a museum and tours showcasing football history.
Plaza de Toros de Las Ventas
30 minutes' walk
Iconic bullfighting arena offering tours and historical insights into Spain's cultural tradition.
Museo Nacional de Ciencias Naturales
30 minutes' walk
National history museum presenting fascinating exhibits on natural history and science.
El Retiro Park
35 minutes' walk
Expansive urban park featuring gardens, a lake, and cultural activities, perfect for relaxation.
Biking in El Retiro Park
35 minutes' walk
Biking rentals available in the park for a leisurely ride through its stunning gardens and paths.
Yoga Classes at Gorongoro Play Park
30 minutes' walk
Outdoor yoga classes ideal for relaxation and connection with nature, available on select days.
Karrara Terrasse
1 minute' walk
Charming terrace restaurant offering Mediterranean dishes. Reservations recommended during peak times.
Restaurante el Molino Viejo
3 minutes' walk
Traditional Spanish cuisine with a cozy setting, famous for its paella and grilled meats.
Vila Brasil
5 minutes' walk
Brazilian steakhouse known for its rodizio experience and vibrant atmosphere; vegetarian options available.
Teatro Canal
12 minutes' drive
Dynamic theater featuring a variety of performances from opera to dance. Family-friendly shows available.
Jazz Bar Plaza de España
10 minutes' drive
Vibrant jazz bar hosting live music events weekly, offering an intimate setting perfect for music lovers.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2008
Number of floors:
14
Number of rooms:
315
Reviews and Ratings
Real comments from travelers who have already stayed
Show moreShow less
Pros
Friendly staff
Unique design
Comfortable beds
Good breakfast
Cons
Stained sheets
High coffee price
Bad reception behavior
Guest reviewsbased on 2370 reviews
Elliot from United Kingdom
Business traveller
Deluxe Room
3 nights in November 2025
|
Reviewed: February 11, 2026
6/10
lovely menu reasonable price room water arrival choice
The all day menu in the bar was lovely, it was also reasonably priced.
I found it disappointing, I wasn't provided with any water in the room. I was allocated a set room on arrival, even though I was advised that I'd have a choice of room.
0 Helpful
Robert from United Kingdom
Business traveller
Deluxe Room
3 nights in October 2025
|
Reviewed: December 02, 2025
6/10
Design-focused, but lacking some basics.
lack of mirror missing kettle
The location near the metro station was acceptable.
I found the room design impractical. it lacked a full-length mirror. I had to use a small shaving mirror. There was no kettle. So I had to do without my morning coffee. I was surprised by the absence of an inside lock or chain on the room door.
0 Helpful
Leo from Germany
Business traveller
Space Club by Zaha Hadid
4 nights in August 2025
|
Reviewed: October 08, 2025
7/10
Acceptable stay near the metro
convenient location helpful staff friendly staff room design small fitness room lacking sanitizer
the location was good with a metro station just a few minutes away. the room was a good size for the price (it was a space club by zaha hadid). the staff were helpful and friendly.
i found the room design prioritized aesthetics over functionality. the fitness room was small and lacked sanitizer. i also noticed there wasn't much space available in the hotel to work outside of the bar area.
0 Helpful
Show more reviews
FAQs
About Hotel Puerta America
How far is Hotel Puerta America from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 13 km from Adolfo Suarez Madrid-Barajas Airport.
Is there public transport available near Hotel Puerta America?
Cartagena Metro Station is just 200 meters from the hotel.
What dining options are available at Hotel Puerta America?
The hotel features two on-site restaurants, including The Observatory, serving modern Spanish cuisine.
Does Hotel Puerta America have a bar?
The hotel has a top-floor bar that offers spectacular views of Madrid.
What amenities are available in the rooms at Hotel Puerta America?
Rooms feature free Wi-Fi, flat-screen smart TVs with Chromecast, electric kettles, and some include a terrace.
Is there a fitness center at Hotel Puerta America?
The hotel includes a fitness center and seasonal outdoor swimming pool.
How much does parking cost at Hotel Puerta America?
Private parking is available on-site for 30 EUR per day.
Are there any well-known restaurants nearby Hotel Puerta America?
Nearby restaurants include Karrara Terrasse (0.5 km) and El Reblochon (0.5 km).
What types of services does Hotel Puerta America offer for business travelers?
The hotel provides meeting facilities and high-speed internet access.
Are there any unique architectural features of Hotel Puerta America?
Each floor of the hotel was designed by a different international architect, creating distinctive spaces.
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