Welcome to The Heritage Hotel, Autograph Collection, Downtown Dubai – Dubai
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Key details
About the Hotel
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai Po Box 114822,
Dubai,
United Arab Emirates,
114822,
Dubai
The Heritage Hotel, Autograph Collection, Downtown Dubai offers a 4-star experience combining contemporary Arabian-style with modern minimalism in the Old Town District of Downtown Dubai.
Contemporary Room Design
All 197 rooms include comforts such as 24-hour room service, premium bedding, air conditioning, and bathrobes. Rooms feature traditional Middle Eastern touches like Oriental lamps and big flat screen televisions hidden at the end of the bed.
Diverse Dining Options
The Boulevard Kitchen serves Middle Eastern and international fare, Friday brunches, and varied buffet breakfasts with homemade pastries and fresh-squeezed juices. Guests can enjoy Mediterranean cuisine at the Nezesaussi Grill, a sports bar doubling as a steakhouse.
Leisure Facilities
The Heritage Hotel offers recreational facilities including a fitness center, an outdoor swimming pool, and a garden. The outdoor pool features palm-flanked terraces with cushioned loungers, umbrellas, and mosaic-tiled outdoor showers.
Central Downtown Location
Located in the Old Town District of Downtown Dubai, the Autograph Collection hotel provides easy access to the Burj Dubai, Dubai Mall, and the world's largest shopping centre. The route to Dubai Mall is best taken by taxi.
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Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
Free Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai Po Box 114822,
Dubai,
United Arab Emirates,
114822,
Dubai
Map view
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai Po Box 114822,
Dubai,
United Arab Emirates,
114822,
Dubai
City landmarks
Mall
The Dubai Mall
1.0
km
Tower
Burj Khalifa
1.6
km
Aquarium
Dubai Aquarium & Underwater Zoo
1.1
km
Bridge
Souk Al Bahar
680 m
Theme Park
Kidzania
1.2
km
Museum
Dubai Dino
670 m
Landmark
Gallery One Dubai Mall
790 m
Museum
The Green Planet by Meraas
2.4
km
Park
Burj Park
740 m
Park
Burj Park by Emaar
770 m
Landmark
Lux Crawl
920 m
Landmark
Dubai Hills Golf Club
680 m
Landmark
Candylicious
700 m
Landmark
Burj Khalifa-View from Top
720 m
Shopping Area
Bay Avenue
2.3
km
Square
Dubai Lake Fountain Ride
820 m
Gallery
Mb & f M.a.d'gallery
910 m
Landmark
Burj Lake
1.0
km
Park
Safa Park
3.2
km
Landmark
Dubai Ice Rink
1.5
km
Landmark
Emirates Towers
3.0
km
Gallery
Empty Quarter
2.5
km
Gallery
Opera Gallery Dubai
2.5
km
Night club
Mint Leaf of London
1.9
km
Gallery
Cuadro
2.6
km
Nearby
Fountain
The Dubai Fountain
540 m
Square
Burj Plaza
470 m
Bur dubai Building 20
Bastakia Quarter
520 m
Mall
Toko Dubai
430 m
Gallery
Gallery One
570 m
Restaurants
Nezesaussi Grill
100 m
Sheikh Mohammed Bin Rashid Boulevard Manzil Downtown
The Courtyard
10 m
Sheikh Mohammed Bin Rashid Boulevard Manzil Downtown Dubai
Ting Irie
140 m
Retail 1
Distillery Dubai Gastropub
140 m
Shop 01
Beirut Khanum
120 m
Sheikh Mohammed Bin Rashid Boulevard Road Opposite Souk Al Manzil
Karak House
180 m
Sheikh Mohammed Bin Rashid Boulevard
Barsalata restaurant
220 m
Sheikh Mohammed Bin Rashid Boulevard
Social House
730 m
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Fume Neighborhood Eatery
230 m
Al Yahoom St Manzil Downtown Dubai
Mezza House
250 m
Old Town Burj Dubai Yansoun 9 - Souk Tamer Hind
Sargon Restaurant
280 m
Sheikh Mohammed Bin Rashid Blvd
Reviews and Ratings
Real comments from travelers who have already stayed
Guest reviews
5.0/10
based on 12 reviews
9.0
9.0/10 based on 4558 reviews
Alexander
United Kingdom,
May
2024
9.0/10
I had an amazing stay at this hotel with stunning views of the Burj Khalifa. The rooms were spacious and had three comfortable beds, offering a luxurious experience. The service was top-notch with great hospitality, making me feel welcomed and valued. The location was perfect, right in Dubai city center and just across from the Dubai Mall, making it convenient for shopping and exploring the city. The dining experience was delightful, featuring delicious home-made local products. The facilities were excellent, providing everything I needed for a memorable stay.
Rooms
9.0
I enjoyed the rooms with an excellent view of the Burj Khalifa.
Service
8.0
The staff provided great hospitality and made my stay truly enjoyable.
Location
10.0
The hotel's location in Dubai city center and near the Dubai Mall was ideal for shopping and sightseeing.
Dining
9.0
The dining experience was fantastic with delicious home-made local products.
Facilities
9.0
The facilities provided were top-notch and added to the overall luxury of the stay.
Thomas
United States,
May
2024
7.4/10
The hotel offers breathtaking views of the Burj Khalifa from rooms on level 5, providing an excellent experience. The service is marked by great hospitality, though some staff members lack customer service skills at times. The location in the Downtown area near the restaurant contributes to the overall charm, despite being placed among Arabic tasteful buildings. Dining options include light snacks, and the facilities are well-equipped. Price might impact value for money.
Rooms
8.0
The rooms offer an excellent view of the Burj Khalifa and are located on level 5.
Service
7.0
The staff delivers great hospitality, though some lack customer service skills.
Location
9.0
The hotel is situated in the Downtown area, surrounded by Arabic tasteful buildings and close to the Dubai Mall area.
Dining
6.0
Dining includes light snacks.
Facilities
7.0
The facilities offered are satisfactory.
David
United States,
March
2024
7.8/10
I had a great stay at this hotel with amazing views of the Burj Khalifa. The service was excellent, and the location was convenient, next to the Mall of Dubai. However, the rooms lacked the expected view of the Burj Khalifa, and the price was a bit high for the value provided.
Rooms
7.0
The room was comfortable but did not have the promised Burj Khalifa view.
Service
9.0
The staff provided great hospitality and service throughout my stay.
Location
8.0
The hotel's location next to the Mall of Dubai was very convenient for shopping and sightseeing.
Dining
7.0
The dining experience was good with homemade local products, but the price was on the higher side.
Facilities
8.0
The hotel offered a variety of facilities and services, ensuring a comfortable stay.
Great hospitality
No Burj Khalifa view
Alan
United Kingdom,
March
2024
7.6/10
The hotel offers an excellent view of the Burj Khalifa from level 5, making it a great choice for those seeking a remarkable sight. The service is lacking in customer service skills at times, but the location close to the Dubai mall adds convenience to the stay. The included traditional shabu-shabu dining option adds a unique touch to the overall experience.
Rooms
8.0
The rooms on level 5 provide an excellent view of the Burj Khalifa.
Service
6.0
The service is not consistently up to standard with varying levels of hospitality.
Location
9.0
The hotel's proximity to the Dubai mall enhances its appeal for shopping and dining options.
Dining
7.0
The included traditional shabu-shabu dining option is a unique highlight.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay experience.
Bob
United States,
March
2024
9.4/10
I had a phenomenal stay at this hotel! The rooms on level 5 were absolutely amazing with an excellent view of the Burj Khalifa. The service was top-notch, with great hospitality from the staff. The location couldn't have been better, right in the heart of Dubai with easy access to everything. The dining experience was included and absolutely delicious. Overall, a fantastic choice for a luxurious experience in Dubai.
Rooms
10.0
My room on level 5 had an excellent view of the Burj Khalifa.
Service
9.0
The service was outstanding with great hospitality from the staff.
Location
10.0
The hotel is perfectly situated in the heart of Dubai with everything close by.
Dining
9.0
The included dining was superb with delicious offerings.
Facilities
9.0
The facilities were modern and luxurious, adding to the overall experience.
John
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were spacious and clean, offering fantastic views of the Burj Khalifa. The service was top-notch with great hospitality, but the lack of customer service skills was noticeable at times. The location next to Dubai Mall was perfect for exploring the city. The dining experience, although included, could have been better with more organic products. The facilities were modern and convenient.
Rooms
9.0
The rooms were spacious, clean, and offered stunning views of the Burj Khalifa.
Service
8.0
The service was excellent with great hospitality from the staff.
Location
9.0
The hotel's location next to Dubai Mall was very convenient for exploring the city.
Dining
7.0
The dining experience, although included, could have been enhanced with more organic products.
Facilities
8.0
The facilities were modern and convenient for guests.
Stephen
United States,
October
2023
8.0/10
The hotel is perfectly situated near the Dubai Mall, offering stunning views of Burj Khalifa. The rooms are spacious with three comfortable beds, but the service lacks basic hospitality skills. The location is ideal for exploring Downtown Dubai, but the hotel lacks a robust dining experience.
Rooms
8.0
I stayed in a room with a breathtaking view of Burj Khalifa and three cozy beds.
Service
5.0
Unfortunately, the staff lacked proper training and customer service skills.
Location
9.0
The hotel's location in Downtown Dubai offers a blend of modern amenities and Arabic architecture, a short stroll to Dubai Mall.
Dining
7.0
Dining options were limited, but the seasonal dishes were a delightful surprise.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, and laundry services.
Edward
United States,
September
2023
9.0/10
I had a wonderful stay at the hotel. The rooms offered stunning views of the Burj Khalifa, and the service was top-notch with great hospitality. The location was perfect, just across from Dubai Mall, providing easy access to shopping and attractions. The dining experience, although limited to grilled dishes, was enjoyable. The facilities were modern and well-maintained, making my stay comfortable and convenient.
Rooms
9.0
The rooms were spacious and offered an excellent view of the Burj Khalifa.
Service
9.0
The staff provided excellent hospitality throughout my stay.
Location
10.0
The hotel's location just across from Dubai Mall was ideal for shopping and exploring downtown Dubai.
Dining
8.0
The dining experience was satisfying with delicious grilled dishes.
Facilities
9.0
The facilities were modern and well-maintained, offering all the amenities I needed.
Sam
United Kingdom,
August
2023
8.0/10
I had a fantastic stay at the hotel. The rooms offer breathtaking views of the Burj Khalifa, and the service was top-notch. The central location is convenient for exploring Dubai, but the wet ambiance in the restaurant was a small downside.
Rooms
9.0
My room had a stunning view of the Burj Khalifa. It was spacious and comfortable.
Service
8.0
The staff provided great hospitality throughout my stay.
Location
9.0
The hotel is located in the heart of Dubai, close to the Dubai Mall area, with a beautifully developed surrounding reflecting Arabic taste.
Dining
7.0
I enjoyed a delicious meal with prime steaks included. However, the wet ambiance in the restaurant was a minor inconvenience.
Facilities
7.0
The hotel offers various facilities from room service to airport shuttle. However, the paid shuttle service could be improved in terms of value for money.
James
United States,
August
2023
8.8/10
The hotel offers fantastic Burj Khalifa views with rooms that provide excellent vistas. The service was impeccable with great hospitality, ensuring a comfortable stay. The location is central to downtown, close to everything with good dining options. Overall, a great value for money stay.
Rooms
9.0
The rooms were spacious and modern, offering breathtaking Burj Khalifa views.
Service
9.0
The service was exceptional with attentive staff providing great hospitality.
Location
9.0
The hotel's location is central to downtown Dubai, surrounded by uniquely designed Arabic taste buildings.
Dining
8.0
The dining experience included delicious grilled fish, enhancing the overall stay.
Facilities
9.0
The hotel facilities were top-notch, offering all the necessary amenities for a comfortable stay.
Great hospitality
Limited dining options
Robert
United Kingdom,
June
2023
8.6/10
The hotel offers stunning rooms with an excellent view of the Burj Khalifa. The service is top-notch with great hospitality. The location is conveniently situated in a cleanly developed area near Dubai Mall. The dining experience features typical Sicilian products. The facilities are outstanding.
Rooms
9.0
The rooms are beautifully designed with a breathtaking view of the Burj Khalifa.
Service
8.0
The staff provides exceptional hospitality and service.
Location
9.0
The hotel is ideally located in a cleanly developed area near Dubai Mall, surrounded by Arabic tasteful buildings.
Dining
8.0
Enjoyed delicious Sicilian products during my dining experience.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay.
Chris
United Kingdom,
June
2023
8.4/10
The hotel offers breathtaking views of the iconic Burj Khalifa while being in close proximity to Dubai Mall and downtown attractions. The service is top-notch with exceptional hospitality. However, the dining options may be limited, and some staff members lack customer service skills. Overall, the value for money is justified.
Rooms
9.0
I stayed in a room with stunning views of the Burj Khalifa. The room was modern, spacious, and comfortable.
Service
8.0
The staff provided excellent hospitality throughout my stay. However, some members may need further training in customer service.
Location
10.0
The hotel is conveniently located near Dubai Mall and surrounded by beautifully developed Arabic-style buildings, offering a true taste of the area.
Dining
7.0
The dining experience included delicious cured meats, but the overall options were somewhat limited.
Facilities
8.0
The hotel offers a range of facilities like room service, laundry, and airport shuttle services. However, some areas may require updating.
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