What is the check-in and check-out policy at Rafayel Hotel & Spa?
Check-in is from 14:00 and check-out is by 11:00.
Welcome to Rafayel Hotel & Spa – London
Key details
About the Hotel
34 Lombard Road, London, SW11 3RF,
- Close to Chelsea Harbour
Great
8.0
7.9
4.3
4.0
5-star environmentally-conscious luxury hotel in London
Amenities
Rafayel Hotel & Spa comprises 71 luxury rooms with eco-friendly furnishings made from recycled materials. The hotel prioritizes energy efficiency and features an advanced air-conditioning system that minimizes energy consumption. It also offers a state-of-the-art gym, a library for peaceful work areas, and a
Spa & Wellness
The River Well Being Spa combines traditional and contemporary wellness techniques, offering a comprehensive range of treatments aimed at physical and emotional health. Spa services include detox programs, Swedish massages, and holistic treatments using organic products. An array of facilities, including a sauna and steam room, supports relaxation and rejuvenation.
Dining
Dining options at Rafayel include the riverside restaurant,
Location
Situated in Battersea, Rafayel Hotel & Spa is adjacent to the London Heliport and along the scenic River Thames. The hotel is just a 20-minute walk from Kings Road, placing guests close to shopping and cultural sites. Public transportation options, including Clapham Junction, are within walking distance for easy city access.
Highlights
Location: Adjacent to London Heliport
Rooms: 71 luxury rooms with eco-friendly furnishings
Dining: Banyan on the Thames restaurant
Wellness: River Well Being spa with holistic treatments
Business: Conference facility accommodating up to 150 guests
Roof terrace: 360-degree views of London
Must-do experiences
- Stroll along the South Bank for stunning views and street performances.
- Indulge in the classic fish and chips at Rock & Sole Plaice in Covent Garden.
- Visit the quirky Leake Street Arches for street art galleries.
- Explore the eclectic Borough Market for gourmet food and local produce.
- Take a sunset walk in Battersea Park for picturesque views of the Thames.
Select your room type
Choose from doubles, suites, or family rooms, many with breakfast, flexible cancellation, and promotional rates
- Superior Double Room2 persons260 sq. feet1 Double bedAir conditioningHeatingroom details
- Standard Double Room2 persons220 sq. feet1 Double bedAir conditioningHeatingroom details
- Emperor Suite2 persons550 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Boutique hotels design their amenities with your relaxation and unique travel experiences in mind
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Locker room
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at GBP 20 per day.
Services
- Room service
- Housekeeping
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Rafayel Hotel & Spa, dining is an immersive experience that blends diverse culinary traditions with stunning riverside views. From grill specialties to expertly crafted cocktails, each venue invites guests to savor every moment in a cozy yet sophisticated setting.
Location
34 Lombard Road, London, SW11 3RF,
Map view
City landmarks
Museum
Victoria and Albert Museum
1.8 mi
Museum
Science Museum
1.9 mi
Museum
Natural History Museum
1.8 mi
Landmark
Coca-Cola London Eye
3.4 mi
Garden
Buckingham Palace
2.6 mi
Museum
National Army Museum
1.3 mi
Church
Chelsea Old Church
4900 ft
Landmark
Harrods
2.1 mi
Museum
The British Museum
4.0 mi
Landmark
Carlyle's House
1.3 mi
Hospital
Royal Hospital Chelsea
1.5 mi
Stadium
Stamford Bridge
1.9 mi
Zoo
Battersea Park
1.3 mi
Landmark
James Abbott McNeill Whistler Statue
4200 ft
Park
Hyde Park
2.6 mi
Landmark
Design Centre
3000 ft
Church
Brompton Cemetery
1.1 mi
Garden
Chelsea Physic Garden
1.2 mi
Landmark
Fulham Palace
1.6 mi
Hospital
London House
2100 ft
Park
Clapham Common
1.4 mi
Park
Wandsworth Common
1.2 mi
Landmark
Recipease Clapham
3800 ft
Landmark
Chelsea Bridge
1.5 mi
Bridge
Albert Bridge
1.0 mi
Bridge
Battersea Bridge
1.1 mi
Museum
Chelsea Football Club
1.9 mi
Nearby
100 York Rd
York Gardens Library
1500 ft
Amusement Park
Fred Wells Gardens
1300 ft
Restaurants
Banyan on the Thames
500 ft
Falcon Wharf 34 Lombard Road Rafayel on the Left Bank
Motu Indian Kitchen
100 ft
Lombard Road
Afternoon Tea at Rafayel on the Left Bank
200 ft
34 Lombard Road Falcon Wharf
ZuZu Grill
200 ft
Falcon Wharf 34 Lombard Road
Waterside Bar & Restaurant
1.1 mi
The Boulevard Imperial Wharf
The Candlemaker
1600 ft
136 Battersea High Street
Varanasi Chefs
1600 ft
142 Battersea High Street
Caravela restaurant
1600 ft
145-149 Battersea High Street
Manna Dew
1600 ft
169 Battersea High Street
The Woodman
2100 ft
60 Battersea High Street
Explore London
Explore the Neighborhood
Victoria and Albert Museum
30 minutes walking
World-renowned for art and design, featuring permanent collections and temporary exhibitions. Free admission.
Natural History Museum
30 minutes walking
Famous for its dinosaur skeletons and vast collections. Offers free entry and engaging educational exhibits.
Buckingham Palace
45 minutes walking
The official London residence of the monarch, known for its Changing of the Guard ceremony and beautiful gardens.
Coca-Cola London Eye
14 minutes driving
Iconic giant observation wheel boasting spectacular views of London. Ideal for a unique sightseeing experience.
Cremorne Gates
14 minutes walking
Enjoy scenic walks and picnics in this beautiful park. Great for families and couples wanting to relax outdoors.
Chelsea Physic Garden
20 minutes walking
A historic garden with diverse plant species. Guided tours are available to enhance your experience.
Watersports at Battersea Park
25 minutes walking
Try paddleboarding or kayaking at the park's lake-ideal for thrill-seekers looking for adventure.
Motu Indian Kitchen
1 minute walking
Delicious Indian cuisine with a casual atmosphere. Must-try dishes include their aromatic biryanis and curries.
Banyan on the Thames
2 minutes walking
Riverside dining with a focus on British dishes. Offers seasonal menu options and stunning Thames views.
Afternoon Tea at Rafayel
1 minute walking
Elegant afternoon tea experience with traditional pastries and freshly brewed tea. Reservations recommended.
The Comedy Store
14 minutes driving
Famous for stand-up comedy shows. A lively atmosphere perfect for a night out. Check the schedule for events.
Cadogan Hall
20 minutes walking
A concert hall featuring classical and contemporary performances. Family-friendly events available throughout the year.
Getting around
Looking for special rates when booking early?
Explore them with us!
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 20 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 14.95 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
36
Reviews and Ratings
Real comments from travelers who have already stayed
Show more
Pros
Riverside location
Comfortable bed
Big bathroom
Tasty breakfast
Cons
Small room
Cold room
Guest reviewsbased on 4 reviews
Mary from United Kingdom
Single
deluxe double room
3 nights in November 2025
|
Reviewed: February 06, 2026
6/10
an okay experience
large room comfortable room outside terrace shocking staff terrible service lost jumper
the room was large and comfortable. it was quiet and perfect for a relaxing stay. breakfast and room service were good. the outside terrace was nice.
the staff at reception were shocking.
0 Helpful
Hudson from Canada
Single
Superior Double Room
5 nights in November 2025
|
Reviewed: February 03, 2026
6/10
A stay with some minor issues
cute staff helpful staff bus stop large room worn entrance poor condition peeling vinyl
The staff were really cute and helpful. Having a bus stop right outside made getting into victoria really easy. The rooms were large. The beds were perfect after a long day.
The entrance from the street looked worn. AstroTurf was stuck to many surfaces and was in poor condition. I noticed peeling vinyl on the walls. I also found the restaurant tables were covered in odd versace vinyl stickers.
0 Helpful
Joshua from United Kingdom
Business traveller
deluxe double room
3 nights in November 2025
|
Reviewed: December 31, 2025
6/10
room issues affected my stay
complicated lighting system thin duvets
the lighting system was overly complicated. i had to press buttons multiple times just to get a light on. the main room was cold all night. the temperature control didn't seem to work. summer duvets were on the bedding. they were too thin to keep me warm at night.
0 Helpful
Tony from United Kingdom
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed: December 13, 2025
6/10
Mixed Feelings About My Stay
outdated disco cheap areas
The route to my room felt more like an obstacle course. It involved multiple lifts and a creepy, outdated disco area. I also passed abandoned clothes rails with empty hangers. I then encountered neglected areas that guests should not see. It all felt quite cheap and underwhelming. One might say IT was a total shambles.
0 Helpful
Show more reviews
FAQs
About Rafayel Hotel & Spa
How far is Rafayel Hotel & Spa from London City Airport?
The hotel is 25 km from London City Airport, approximately a 38-minute drive.
What are the leisure facilities available at Rafayel Hotel & Spa?
Leisure facilities include a sauna, a hot tub, a steam room, and a range of spa treatments.
What dining options are on-site at Rafayel Hotel & Spa?
The hotel features two restaurants, including the Banyan on the Thames, which serves an extensive grill-based menu.
What room amenities are provided at Rafayel Hotel & Spa?
Room amenities include free Wi-Fi, air conditioning, flat-screen TVs, coffee and tea-making equipment, and minibars.
Which nearby attractions are accessible from Rafayel Hotel & Spa?
Nearby attractions include Battersea Park (0.5 km) and the River Thames for scenic walks, with Clapham Junction 850 m away.
What is available for breakfast at Rafayel Hotel & Spa?
Breakfast is available for an additional charge of £14.
What languages do the staff at Rafayel Hotel & Spa speak?
Staff members at the hotel speak multiple languages, including English.
Is there a fitness center available at Rafayel Hotel & Spa?
The hotel includes a fitness center for guests wishing to maintain their workout routines.
Does Rafayel Hotel & Spa offer shuttle services to transport links?
The hotel provides a complimentary shuttle service to Clapham Junction and Clapham Common every 30 minutes.
What spa services are provided at Rafayel Hotel & Spa?
The hotel offers a range of spa services, including massages, facials, and wellness packages.
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